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Grasslands Nursery Reviews

4.7 Rating 8,324 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 8,324 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 18th April 2024

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Alastair McM****

Grasslands Nursery 5 star review on 14th April 2024

Grasslands Nursery 5 star review on 9th April 2024

Grasslands Nursery 5 star review on 9th April 2024

Grasslands Nursery 5 star review on 8th April 2024

579

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time as gardener& landscape gardener delt with grasslands; mistake made in order Rhys in office trade team very friendly and good PR skills sorted out issue; quick turn around got right sized shrubs had ordered in pots ( not barerooted & undersized that had been delivered) . Other shrubs had ordered was disappointed by poor quality ( too many old And new tear wounds / damaged stems ( photinias) But would consider buying from grasslands again”

Posted 3 years ago

“Trees were not of equal size/stem diameter. No refund / alternative available.”

Posted 3 years ago

“Fast delivery, wisteria climbers do not look healthy, one with broken stem!”

Posted 3 years ago

“BE WARNED...THE PHOTO IS OF A BUNDLE OF 25...NOT ONE PLANT!! Probably my stupidity, but I read somewhere they would be delivered on a pallet...not a paper bag. Looks like a very small package for the money. With hindsight I should have realised...but I dont buy hedges very often!! Only just received these, so don't know how successful they will be. They were very dry on arrival. I planted them immediately with the growth stimulator (that I bought elsewhere as it was cheaper). It rained within hours but I had watered them as well. My soils is lovely so everything should be OK..... Would recommend that Grasslands sends review question in Spring when the customer knows if they have taken or not. That will be the test.”

Posted 3 years ago

“Very disappointed by the severely pruned Robinia ‘Frisia’ that I have recently received. I understand the need to keep nursery stock contained but the trees I received were a shadow of the show images on the website for the Robinia. Obviously they are leafless now but some weeks ago (by the age of the cut) the leader and all side shoots had been drastically reduced! I have ordered and received much larger trees from other companies over the years via delivery services which hadn’t been reduced. Very disappointed.”

Posted 3 years ago

“The order processing/ logistics side of things need to be looked at as having completed two orders over the weekend I phoned in on Monday morning first thing to correct an order qty on the second order and add a£90 acer to what I had already ordered. The person I spoke to processed the change and the extra but refused to sort out delivering it on one pallet and waive £34.99 in carriage charges as I had spent well over £300 I subsequently received the order on two separate pallets and the original order for some box hedge was delivered at my house by Royal Mail. So that part of the transaction was a shambles although all the plants I received were very good and I am very pleased with. Yes I would recommend you but I would tell anyone to ensure they were totally aware of what they were able to buy from you before they ordered as my experience was caused by me ordering more after my initial order for my box hedge”

Posted 3 years ago

“Good plants, but delivery charge of £25 for a parcel force delivery was way too extravagant”

Posted 3 years ago

“Struggled to get a clear update on delivery day.”

Posted 3 years ago

“Tree dragged up main road left on floor front of property no notification of delivery. Rootbag split open causing soil to spill out . Very unprofessional”

Posted 3 years ago

“got to get the delivery side sorted driver left my order at the wrong address, i therefore lost a day with the help i had arranged got 25 plants in and its rained ever since,hope my dipping in water for an hour a day will keep the other 25 alive.”

Posted 3 years ago

“Lovely prompt delivery however the tree was much smaller than the one in the website picture”

Posted 3 years ago

“I ordered 3 x Annabelle hydrangeas and not sure that they were as healthy as they should have been (see photos). The mixed shrubs we ordered were really good and healthy (hence the 3*) I’m hoping the annabelles will recover although would appreciate any advice if possible.”

Posted 3 years ago

“Still awaiting delivery”

Posted 3 years ago

“Very happy with the bamboo. A quick call / text when an hour away would be courteous. We were in the house yet the bamboo got left outside, maybe they were in a rush as they didn’t knock. This meant I had to move the pots myself to the garden.”

Posted 3 years ago

“Trees are healthy but sadly one arrived with damaged lead shoot which we have had to cut back.”

Posted 3 years ago

“£150 worth of plants arrived upside down in a cardboard box (pointlessly also arrived on half-pallet). Damaged stems delicate plants.”

Posted 3 years ago

“Hi. İ did get my plants on good timing.which is good But 10 hedging plant and hydrangea I am not happy with them They are not good because they had full of burned leaves. Not happy plants. İ think you didn't water and feed them well. İ plant them but they are not going to grow nicely, they are still struggling.i think i will loose them. Ahmet Ozturk. 07988006177”

Posted 3 years ago

“Product good but didn’t receive delivery when told ,was a week later”

Posted 3 years ago

“To be honest. I was actually disappointed in the bamboo plants that arrived. The plants didn't have much size or substance to them. I went to my local garden centre a couple of days later to find larger, more fuller bamboo plants of the exact same variety at a cheaper price. So all in all a disappointing experience, a valuable lesson learned that you should see and pick plants yourself as opposed to relying on companies to send out what they deem fit.”

Posted 3 years ago

“I can’t review yet as I have not received my goods which I was told would be dispatched in June.”

Posted 3 years ago

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Grasslands Nursery is rated 4.7 based on 8,324 reviews