Grasslands Nursery Reviews

4.7 Rating 9,933 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,933 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 30th May 2025

725

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great plants. Unhelpful delivery service.”

Helpful Report

Posted 1 year ago

“Tree leaves don't look healthy quite a lot of brown, sent a note to customer service they said it will be OK in time and nothing major to worry about.”

Helpful Report

Posted 1 year ago

“Tree looked healthy but quite a few of the apples were diseased with brown rot within a few days of delivery. I sent a note support and asked for advice on dealing with issue but was told they can't advise on it and suggested I look up rhs site.”

Helpful Report

Posted 1 year ago

“Good web site, competitive price. Delivered on time and offloaded quickly. Good communication with driver. Quality of trees is questionable. 3 of the 4 good. One very poor. One of the trees is in my opinion damaged and very questionable if it will survive. I have photographed in detail and will attach photos.”

Helpful Report

Posted 1 year ago

“I contacted Grasslands to say that I couldn’t take delivery on 28, 29, and 30 July, due to being away for the weekend. I received a call confirming that this information would be passed on to the carrier. However, on my return on 30 July I found that the delivery had been made on 28 July, and had been sitting in my front garden for 2 days. Not happy. This would probably prevent me from dealing with Grasslands again.”

Helpful Report

Posted 1 year ago

“Order and delivery was effortless however I was not completely happy with quality of privets.”

Helpful Report

Posted 1 year ago

“I recently bought 6 potted laurel bushes. The plants arrived very promptly via Parcel Force. Unfortunately 3 of the pots were broken. This was due to the way they were packed. They came 2 to a box but the box was too small to stand the plants side by side and one was stuck on top of the other. Obviously the carrier did not take care when handling the boxes and this resulted in the lower pot in each box being broken. The plants themselves were fairly sturdy and in good order but you have to find another way to package them for delivery. Perhaps a slightly larger box? I have read another review where this has happened and it doesn't seem to have done much good.”

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Posted 1 year ago

“""”

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Posted 2 years ago

“However - the trees were very dry in the pots (Bone dry in fact) and they are yellowing at the bottom. I have been watering them every evening during this weather but do have concerns.”

Helpful Report

Posted 2 years ago

“Tree looks ok but not as good as picture Shown on website.”

Helpful Report

Posted 1 year ago

“The Hibiscus arrived well-packaged, however, it did look a bit sorry for itself. It was planted and has been watered well but some of the lower leaves are still turning yellow. Keeping our fingers crossed that it will be okay in time.”

Helpful Report

Posted 1 year ago

“Co-operative and helpful. Hedging mostly looks great.”

Helpful Report

Posted 5 years ago

“I can’t review yet as I have not received my goods which I was told would be dispatched in June.”

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Posted 5 years ago

“Still awaiting delivery”

Helpful Report

Posted 4 years ago

“The yews were in very good condition when I unpacked them but if the weather had been any warmer or the parcel had been delayed it would be a different story as the roots were not wrapped in any damp material just bare so very liable to drying out. Luckily I opened the package immediately on delivery and jump them in water to rehydrate”

Helpful Report

Posted 4 years ago

“The 4 hedging plants varied a good deal in terms of density/breadth rather than height. They were also noticeably different in terms of colour which surprised me-two seemed drier and with duller foliage. I’m hopeful that they’ll all take, but not sure at this stage-despite the fact that yew grows well in our free-draining soil and planting instructions and after care have all been complied with fully. It is not ideal sourcing plants from 200 miles away, but we used to buy from your nursery when we lived in Cheshire, and have always been impressed by the quality of your plants. The delivery driver did not ring ahead to advise of ETA which would have been helpful. The plants were very heavy to lift and some warning to customers of this fact would be desirable. If this review seems critical, I was impressed by your website and ordering process. Yew is just such an expensive solution that I do have some reservations about the quality of your plants on this occasion. I’m keeping my fingers crossed for them getting established at this early stage. Graham Crawforth”

Helpful Report

Posted 4 years ago

“Size as described. However, root system barely filled half of pot. Hope it will establish.”

Helpful Report

Posted 2 years ago

“Good quality products but awful delivery service”

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Posted 1 year ago

“Tree looked a lot bushier in picture from What I recieved.”

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Posted 1 year ago

“HI there, We took delivery on the requested date and the whole purchase process was easy, Cant fault that.”

Helpful Report

Posted 2 years ago

Grasslands Nursery is rated 4.7 based on 9,933 reviews