Grasslands Nursery Reviews

4.7 Rating 10,254 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 10,254 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 4th September 2025

David St****

Grasslands Nursery 5 star review on 23rd August 2025

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Grasslands Nursery 5 star review on 17th August 2025

Darren Eustice-Os****

Grasslands Nursery 5 star review on 27th July 2025

Abbie Hodki****

Grasslands Nursery 5 star review on 24th July 2025

Bryan Go****

736

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery just a shame that I had to reorder the pleached frame after the previous one didn’t last and grasslands didn’t offer a replacement or refund. Hopefully I have more success with the new one.”

Helpful Report

Posted 1 year ago

“One plant arrived with it's pot broken which made a mess. Packaging was a little awkward but the plants were in acceptable condition. I didn't bother to email customer service as they are often quite dismissive or rude.”

Helpful Report

Posted 1 year ago

“My plants looked nothing like the advertised picture. No lush leaves. They were expensive I hope they do not die”

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Posted 1 year ago

“Make sure you pick your own tree”

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Posted 1 year ago

“I bought a multi stemmed amalanchia and was very pleased to find it. I had it delivered to Leeds, so the total cost to me was about £150. When it arrived, I was disappointed. It had three main stems, but they had not been pruned correctly so they were growing across each other. If I pruned it correctly now, I would only have one stem left. I have had to try to rectify the problem by putting in three linked tree stakes and bending the branches outwards. I can understand that if this was one of the last plants available, it might not be the best. Considering it’s poor form, I think it should have been sold as a second at a discounted price.”

Helpful Report

Posted 1 year ago

“To be honest, we were disappointed. The plants looked nowhere near as healthy as, or even particularly resembled the pictures shown. We’ve repotted & fed them, & hopefully they will pick up. Ultimately, we’ve put these issues down to time of year & delivery process, plus they were half price.”

Helpful Report

Posted 1 year ago

“Worth the journey to see what Grasslands was like after good information by other people but it's not for me I prefer a garden centre.”

Helpful Report

Posted 1 year ago

“Great plants. Unhelpful delivery service.”

Helpful Report

Posted 1 year ago

“Tree leaves don't look healthy quite a lot of brown, sent a note to customer service they said it will be OK in time and nothing major to worry about.”

Helpful Report

Posted 1 year ago

“Tree looked healthy but quite a few of the apples were diseased with brown rot within a few days of delivery. I sent a note support and asked for advice on dealing with issue but was told they can't advise on it and suggested I look up rhs site.”

Helpful Report

Posted 1 year ago

“Good web site, competitive price. Delivered on time and offloaded quickly. Good communication with driver. Quality of trees is questionable. 3 of the 4 good. One very poor. One of the trees is in my opinion damaged and very questionable if it will survive. I have photographed in detail and will attach photos.”

Helpful Report

Posted 2 years ago

“I contacted Grasslands to say that I couldn’t take delivery on 28, 29, and 30 July, due to being away for the weekend. I received a call confirming that this information would be passed on to the carrier. However, on my return on 30 July I found that the delivery had been made on 28 July, and had been sitting in my front garden for 2 days. Not happy. This would probably prevent me from dealing with Grasslands again.”

Helpful Report

Posted 2 years ago

“Order and delivery was effortless however I was not completely happy with quality of privets.”

Helpful Report

Posted 2 years ago

“I recently bought 6 potted laurel bushes. The plants arrived very promptly via Parcel Force. Unfortunately 3 of the pots were broken. This was due to the way they were packed. They came 2 to a box but the box was too small to stand the plants side by side and one was stuck on top of the other. Obviously the carrier did not take care when handling the boxes and this resulted in the lower pot in each box being broken. The plants themselves were fairly sturdy and in good order but you have to find another way to package them for delivery. Perhaps a slightly larger box? I have read another review where this has happened and it doesn't seem to have done much good.”

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Posted 2 years ago

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Posted 2 years ago

“However - the trees were very dry in the pots (Bone dry in fact) and they are yellowing at the bottom. I have been watering them every evening during this weather but do have concerns.”

Helpful Report

Posted 2 years ago

“Tree looks ok but not as good as picture Shown on website.”

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Posted 2 years ago

“The Hibiscus arrived well-packaged, however, it did look a bit sorry for itself. It was planted and has been watered well but some of the lower leaves are still turning yellow. Keeping our fingers crossed that it will be okay in time.”

Helpful Report

Posted 2 years ago

“Co-operative and helpful. Hedging mostly looks great.”

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Posted 5 years ago

“I can’t review yet as I have not received my goods which I was told would be dispatched in June.”

Helpful Report

Posted 5 years ago

Grasslands Nursery is rated 4.7 based on 10,254 reviews