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Grasslands Nursery Reviews

4.7 Rating 8,383 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 8,383 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 2nd May 2024

Grasslands Nursery 5 star review on 26th April 2024

Grasslands Nursery 5 star review on 25th April 2024

Grasslands Nursery 5 star review on 18th April 2024

Grasslands Nursery 5 star review on 16th April 2024

Grasslands Nursery 5 star review on 15th April 2024

Alastair McM****

Grasslands Nursery 5 star review on 14th April 2024

582

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can assure you that I would have been in touch if I had been dissatisfied. If you set about giving a service, why don't you make sure yourselves that it is excellent, instead of irritating you customers by asking them to give you a pat on the back.”

Posted 6 years ago

“The plants arrived on time, however the Orange Pyracanthia was up to 30cm shorter than the Red Pyacanthia even though you stated they were all between 100 to 120cm.”

Posted 6 years ago

“I ORDERED FROM GRASSLANDS HAVE READ REVIEWS PRAISING THE QUALITY OF THE PLANTS. ORDERING PROCESS AND DELIVERY WAS FINE. HOWEVER THE QUALITY OF THE STANDARD PRIVETS I'D ORDERED WAS SOMEWHAT DISAPPOINTING, ESPECIALLY AS I'D SEEN MUCH BETTER PLANTS, BUSHIER AND BETTER SHAPED, SOLD MORE CHEAPLY IN HOMEBASE THE DAY AFTER I PLACED MY ORDER.”

Posted 6 years ago

“On this occasion Grasslands did not make us happy. We have previously visited Grasslands and spent considerable amounts of money stocking our oversized garden in West Yorkshire. Having recently moved to Shropshire and have started to address the new garden. We ordered over £500 of plants, which unfortunately most of which were distressed and damaged from being over stacked onto one pallet. Some of the plant examples are what I would describe as being of a poor garden-center standard. Our previous experience of Grasslands has always been fantastic and we have always been delighted, however this time the recent delivery has not met the previous standard.”

Posted 7 years ago

“I WAS SOME WHAT DISAPPOINTED, ON ARRIVAL I FOUND THE PACKAGING WAS VERY GOOD AND SUBSTANTIAL WITH OUT ANY DAMAGE TO IT. BUT WHEN I OPENED THE BOX I FOUND THE POT SPLIT FROM TOP TO BOTTOM AND PIECES HAD FALLEN IN THE PLASTIC BAG COVERING THE POT, A LOT OF THE SOIL HAD DROPPED OUT LEAVING THE ROOTS BARE, I FEEL THAT THIS MUST HAVE BEEN DONE PRIOR TO BEING PACKED.”

Posted 7 years ago

“Well...a couple of weeks ago I ordered a rhododendron from the website but then a few days later got a message saying out of stock. I was then told that I would be phoned when it was back in stock and about to be posted. Next I get a message saying that there will be no more stock! So...good communication but I wish the original website had indicated that they didn't have any.”

Posted 7 years ago

“The plants were of excellent quality, but I couldn't understand why I had to pay £25 delivery when it came on the same transport as the bulk bag of slate”

Posted 7 years ago

“Lot of pyracantha only 70cm including pot”

Posted 7 years ago

“The delivery was on time, but the courier had the wrong phone number, someone in France?? Also when I had to call the service centre I found the person I talked to rather off hand.”

Posted 7 years ago

“Don't get overcharged for delivery. Go to nursery and pick your own specimen. Delivery is cheaper if needed via this way.”

Posted 7 years ago

“ll l l o io j”

Posted 7 years ago

“The plants were in great condition, the £30 delivery charge was a bit of a stinger...”

Posted 7 years ago

“My order hasn't arrived yet!”

Posted 7 years ago

“Tried to give you 5 stars but it didn't allow it. The stars disappeared too quickly. Very happy with the quality of the plants and the quick delivery so thank you. Will definitely use your company again”

Posted 7 years ago

“I'm happy with the quality of the plants but the customer service could be more flexible!”

Posted 7 years ago

“Appears plant sizes were not available, so extra plant supplied”

Posted 7 years ago

“Plants were ok, badly packaged though, many had come put of their pots.”

Posted 7 years ago

“Good trees miserable delivery driver”

Posted 7 years ago

“Plants of good quality and exactly as they looked in photo. Packaged very carefully, boxes quite oversized for small plants. Email notification arrived late on Tuesday afternoon, stating delivery the same day. Courier turned up on Wednesday, so delivery timeline was completely wrong. Grasslands were lucky I was in!”

Posted 7 years ago

“plants healthy but had been tied to centre post too long and therefore entwined”

Posted 7 years ago

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Grasslands Nursery is rated 4.7 based on 8,383 reviews