Grasslands Nursery Reviews

4.7 Rating 11,719 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 11,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 19th February 2026

750

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good plants, but delivery charge of £25 for a parcel force delivery was way too extravagant”

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Posted 5 years ago

“Struggled to get a clear update on delivery day.”

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Posted 5 years ago

“Tree dragged up main road left on floor front of property no notification of delivery. Rootbag split open causing soil to spill out . Very unprofessional”

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Posted 5 years ago

“got to get the delivery side sorted driver left my order at the wrong address, i therefore lost a day with the help i had arranged got 25 plants in and its rained ever since,hope my dipping in water for an hour a day will keep the other 25 alive.”

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Posted 5 years ago

“Lovely prompt delivery however the tree was much smaller than the one in the website picture”

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Posted 5 years ago

“I ordered 3 x Annabelle hydrangeas and not sure that they were as healthy as they should have been (see photos). The mixed shrubs we ordered were really good and healthy (hence the 3*) I’m hoping the annabelles will recover although would appreciate any advice if possible.”

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Posted 5 years ago

“Very happy with the bamboo. A quick call / text when an hour away would be courteous. We were in the house yet the bamboo got left outside, maybe they were in a rush as they didn’t knock. This meant I had to move the pots myself to the garden.”

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Posted 6 years ago

“Trees are healthy but sadly one arrived with damaged lead shoot which we have had to cut back.”

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Posted 6 years ago

“£150 worth of plants arrived upside down in a cardboard box (pointlessly also arrived on half-pallet). Damaged stems delicate plants.”

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Posted 6 years ago

“Hi. İ did get my plants on good timing.which is good But 10 hedging plant and hydrangea I am not happy with them They are not good because they had full of burned leaves. Not happy plants. İ think you didn't water and feed them well. İ plant them but they are not going to grow nicely, they are still struggling.i think i will loose them. Ahmet Ozturk. 07988006177”

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Posted 6 years ago

“Product good but didn’t receive delivery when told ,was a week later”

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Posted 6 years ago

“To be honest. I was actually disappointed in the bamboo plants that arrived. The plants didn't have much size or substance to them. I went to my local garden centre a couple of days later to find larger, more fuller bamboo plants of the exact same variety at a cheaper price. So all in all a disappointing experience, a valuable lesson learned that you should see and pick plants yourself as opposed to relying on companies to send out what they deem fit.”

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Posted 6 years ago

“The Fatsia seems to be ok but I haven't had it long so I don't know yet whether it's taken on not. Ask me again in a few weeks time.”

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Posted 6 years ago

“the ordering was easy and the plants arrived quickly, but they weren't properly labelled. only 3 out of 6 plants had labels. I had to work out which lavender was which.”

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Posted 6 years ago

“Hedging is planted so we hope they weren’t damaged in transit The packaging was severely damaged. The order took a week to come The driver did not phone before delivery as was agreed. I took photos of the packages and posted them on previous review I was asked to submit. No option to do that here. Not very happy as I paid £60 for delivery. Myra CLARK”

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Posted 6 years ago

“A good tree but with smaller trunk than described but none the less strong”

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Posted 6 years ago

“Luckily the laurel hedging received didn’t seem to be damaged. The couriers are the concern. See photos”

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Posted 6 years ago

“there were some difficulties with my order but after a chat with Julie who understood the problem she rectified it, I am now pleased with the replacement rhododendron”

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Posted 6 years ago

“Poor communication”

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Posted 6 years ago

“Shame they didn't ring the bell or let me know they had arrived. I was up at 7am. Your delivery men must have delivered during the night.I was hoping for a helping hand to bring the large tree and shrub through to the back via my side door as I had mentioned it on the phone. I live alone and things like that are difficult for me with arthritis. It would have been good customer service to ring the bell and move them just a couple of feet extra. The tree and shrub are very good but I wasn't going to grade you because of my disappointment with the delivery but this review won't go through unless I do so I am grading you purely for the plants.”

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Posted 6 years ago

Grasslands Nursery is rated 4.7 based on 11,719 reviews