Grasslands Nursery Reviews

4.7 Rating 10,261 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 10,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 6th September 2025

Russell S****

Grasslands Nursery 5 star review on 4th September 2025

David St****

Grasslands Nursery 5 star review on 23rd August 2025

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Grasslands Nursery 5 star review on 17th August 2025

Darren Eustice-Os****

Grasslands Nursery 5 star review on 27th July 2025

Abbie Hodki****

737

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plant is lovely. However, I had arranged normal shipment .. I did not know which exact day the plant would be delivered so ended up at work when the shipment arrived then because I was not in they left the pallet outside the garden blocking the pavement as they said they couldn't get the pallet into my front garden ! I had a call from a neighbour .. So had to rush home and when I got there I just took the plant off the pallet and put it in. My front garden .. Ridiculous ..need to change distributors”

Helpful Report

Posted 8 years ago

“I can assure you that I would have been in touch if I had been dissatisfied. If you set about giving a service, why don't you make sure yourselves that it is excellent, instead of irritating you customers by asking them to give you a pat on the back.”

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Posted 8 years ago

“The plants arrived on time, however the Orange Pyracanthia was up to 30cm shorter than the Red Pyacanthia even though you stated they were all between 100 to 120cm.”

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Posted 8 years ago

“I ORDERED FROM GRASSLANDS HAVE READ REVIEWS PRAISING THE QUALITY OF THE PLANTS. ORDERING PROCESS AND DELIVERY WAS FINE. HOWEVER THE QUALITY OF THE STANDARD PRIVETS I'D ORDERED WAS SOMEWHAT DISAPPOINTING, ESPECIALLY AS I'D SEEN MUCH BETTER PLANTS, BUSHIER AND BETTER SHAPED, SOLD MORE CHEAPLY IN HOMEBASE THE DAY AFTER I PLACED MY ORDER.”

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Posted 8 years ago

“On this occasion Grasslands did not make us happy. We have previously visited Grasslands and spent considerable amounts of money stocking our oversized garden in West Yorkshire. Having recently moved to Shropshire and have started to address the new garden. We ordered over £500 of plants, which unfortunately most of which were distressed and damaged from being over stacked onto one pallet. Some of the plant examples are what I would describe as being of a poor garden-center standard. Our previous experience of Grasslands has always been fantastic and we have always been delighted, however this time the recent delivery has not met the previous standard.”

Helpful Report

Posted 8 years ago

“I WAS SOME WHAT DISAPPOINTED, ON ARRIVAL I FOUND THE PACKAGING WAS VERY GOOD AND SUBSTANTIAL WITH OUT ANY DAMAGE TO IT. BUT WHEN I OPENED THE BOX I FOUND THE POT SPLIT FROM TOP TO BOTTOM AND PIECES HAD FALLEN IN THE PLASTIC BAG COVERING THE POT, A LOT OF THE SOIL HAD DROPPED OUT LEAVING THE ROOTS BARE, I FEEL THAT THIS MUST HAVE BEEN DONE PRIOR TO BEING PACKED.”

Helpful Report

Posted 8 years ago

“Well...a couple of weeks ago I ordered a rhododendron from the website but then a few days later got a message saying out of stock. I was then told that I would be phoned when it was back in stock and about to be posted. Next I get a message saying that there will be no more stock! So...good communication but I wish the original website had indicated that they didn't have any.”

Helpful Report

Posted 8 years ago

“The plants were of excellent quality, but I couldn't understand why I had to pay £25 delivery when it came on the same transport as the bulk bag of slate”

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Posted 8 years ago

“Lot of pyracantha only 70cm including pot”

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Posted 8 years ago

“The delivery was on time, but the courier had the wrong phone number, someone in France?? Also when I had to call the service centre I found the person I talked to rather off hand.”

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Posted 8 years ago

“Don't get overcharged for delivery. Go to nursery and pick your own specimen. Delivery is cheaper if needed via this way.”

Helpful Report

Posted 8 years ago

“ll l l o io j”

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Posted 8 years ago

“The plants were in great condition, the £30 delivery charge was a bit of a stinger...”

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Posted 8 years ago

“My order hasn't arrived yet!”

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Posted 8 years ago

“Tried to give you 5 stars but it didn't allow it. The stars disappeared too quickly. Very happy with the quality of the plants and the quick delivery so thank you. Will definitely use your company again”

Helpful Report

Posted 8 years ago

“I'm happy with the quality of the plants but the customer service could be more flexible!”

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Posted 8 years ago

“Appears plant sizes were not available, so extra plant supplied”

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Posted 8 years ago

“Plants were ok, badly packaged though, many had come put of their pots.”

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Posted 8 years ago

“Good trees miserable delivery driver”

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Posted 8 years ago

“Plants of good quality and exactly as they looked in photo. Packaged very carefully, boxes quite oversized for small plants. Email notification arrived late on Tuesday afternoon, stating delivery the same day. Courier turned up on Wednesday, so delivery timeline was completely wrong. Grasslands were lucky I was in!”

Helpful Report

Posted 8 years ago

Grasslands Nursery is rated 4.7 based on 10,261 reviews