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Grasslands Nursery Reviews

4.7 Rating 11,469 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 11,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 19th February 2026

Grasslands Nursery 5 star review on 18th February 2026

Grasslands Nursery 5 star review on 6th December 2025

Grasslands Nursery 5 star review on 26th October 2025

Dudley John Dou****

Grasslands Nursery 5 star review on 24th October 2025

Grasslands Nursery 5 star review on 24th October 2025

Jenny Alexa****

Grasslands Nursery 5 star review on 19th October 2025

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great hedging delivered.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Grasslands are in my opinion a 5 star Company. Quality and Customer service was perfect. My Magnolia Susan is a healthy and was well packed. Perfect!”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Excellent - great communication, flawless delivery and good quality plants/hedges”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“An excellent nursery with excellent all round service. Plants are beautiful, packaged to perfection for delivery, in pristine condition and despatched promptly. I was particularly impressed by the fact that they didn't despatch plants in very hot weather in case they suffered! Superb organisation.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Very helpful staff. Lovely quality conifers. Would order from Grasslands again.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“The tree we ordered is beautiful and was really well prepared and delivered.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“My Dwarf Buddlia is doing really well”

Grasslands Nursery 5 star review on 10th July 2026

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Good and considerate service from Grasslands considering the current heatwaves but the same cannot be said for their preferred deliverer Parcelforce. Tractors / Fire-engines and other delivery vehicle were managing to access my road and therefore property but parcelforce sent messages that they were not able to ???? !!!!”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Great quality plants extremely well packaged.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Very efficent, good on replies and excellent plants”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“From ordering to delivering the whole process wase easy the choice and quality of plants was great. They even withheld delivery due to the extreme heat so as the plants arrived in pristine condition One little gripe was the plants were smaller than advertised but they will grow and I ordered plant feed which was just put in with the plants crushing one but as I say it will grow Communications were excellent and all the plant care advice was excellent Will definitely recommend Regards Steve”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Plants arrived wrapped and on a pallet. The condition of the plants was excellent. The image on the website matched the plants received and would recommend buying again from Grasslands Nursery.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Super quality of plant, service and commication”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“The 3 golden privet arrived in excellent condition and had been very carefully wrapped. Thank you”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Having been customers for major items introduced by Barnes walker for 15-16 years we were very disappointed with customer service on this occasion . David and the tattooed lady were exceptional on our Sunday visit when we spent over £750 . They were super helpful and told us we could exchange anything if it wanted right. I returned on Monday to replace an ilex with a 470 piece plus other items which took our overall spend to more than £1000 and I expected an uplift in discount as it was a part of the same order. This was all too much for Andrew and ‘the office’ and could not be accommodated. Andrew came back from the office with a single word 5%. No apology . The additional stuff was to be treated as a separate order… hardly a good recognition of a significant order. In addition it took in excess of 20 minutes to get the card machine to work. The planned delivery was delayed due to hot weather - which was fine - but then the email arrived splitting the order into three separate deliveries at 2pm, 3.30 and 4pm . Couldn’t get hold of office to see what was going on. No delivery at 2 or 3:30 only for 4pm to be progressively changed to 615 when three pieces were delivered by Adrian and one of them was wrong! I called the office on the number Adrian used and was told I had to write in for the matter to be resolved. I refused to write in and the lady refused to be more accomodating. My wife and I came down to the nursery only again to be told we had to write in to resolve the matter which I refused to do. My wife found our missing item still in the bay with our name on!!! We chose to bring the piece home in the car and politely asked Andrew for a piece of plastic to protect the car . He said you don’t have any plastic sheet and he couldn’t help. I told him that David had kindly provided us with a piece of plastic on the original Sunday afternoon for some of our purchases that day. Andrew grudgingly found us some plastic and helped us load the piece in the car. After all we had gone through with the purchase, shortchanged on our discount by circa £60, wrong delivery which we went out of our way to to resolve and he couldn’t or didn’t want to provide us with a piece of plastic sheet took the biscuit. So our experience was not good , we only hope that the items bought can restore our faith in Grasslands.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Just recieved another delivery from grasslands today,fantastic plants,all a lot bigger than exspected and packed so well in boxes that nothing moves or gets broken,definatly the best online nursery to buy from,thankyou”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Having ordered three ilex Jennys, they were sent to us by the Royal mail .two of them in one box and one in another. Although they were not damaged one of the 30 cm balls is only half developed as the back half has nothing there. Must've been grown very close to another one and shoots didn't develop. Contacted the nursery to ask if they could replace it and they said it would grow within a week. It's been a week now and there is absolutely no growth whatsoever never mind making it up to a 30 cm ball. Although the plants look very healthy, I would've thought that they would of sent a replacement.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Excellent trees, with great leaf cover.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“The ordering process was simple & our new products were delivered, in great condition, quickly. Great company to deal with!”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“An excellent plant arrived as expected. l have ordered several plants from Grassland and without exception l have been delighted with all of them”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

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Grasslands Nursery is rated 4.7 based on 11,469 reviews