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Grasslands Nursery Reviews

4.7 Rating 9,815 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 9,815 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 14th May 2025

Grasslands Nursery 5 star review on 13th May 2025

Grasslands Nursery 5 star review on 6th May 2025

Grasslands Nursery 5 star review on 3rd May 2025

Grasslands Nursery 5 star review on 29th April 2025

Olivia Hayt****

Grasslands Nursery 5 star review on 25th April 2025

Grasslands Nursery 5 star review on 24th April 2025

Caroline Egli****

719

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent bushes really quick and courteous delivery”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Poor quality products, many of which have died (hundreds of pounds worth). Customer services next to useless, even when you escalate to management. Just go somewhere else is my recommendation, because if you have a problem, and there’s a good chance you might, Grasslands don’t give a care.”

Helpful Report

Posted 2 weeks ago

“Grasslands were quick to appreciate the photo of the plant I received and were immediately apologetic that it was not up to standard. They offered to reduce the price by half, but I instead took their offer of a full refund. It's therefore 3 stars as this whole process took some three weeks and upset my gardening plans. I was however very happy with the caring customer support.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Great quality trees, good price. All delivered on time. Good communication throughout the process. Have used many times in the past and will continue to use in the future. Very reliable”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“The tree was delivered within a few days of ordering and the driver was very helpful and took it to the planting place in my garden for me. The tree is planted with mycorrhizal fungi and looks healthy. Fingers crossed it will grow well. I have used Grasslands over the past few years numerous times and every has grown really well. Thank you again Grasslands keep up the good work and CS”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Service ✅ Product. ✅ Price. ✅ In other words ALL GOOD! Thank you.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Lovely cafe, plants are pricey”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“I ordered a Prunus cer tree several months ago. I’ve decided now, to write my review. When the delivery driver arrived, he handed me a Rhododendron shrub. The soil was so dry, hadn’t been watered for delivery from what I could tell. I was the last delivery of the day, and he realised he’d delivered my tree to a property miles away. The driver said he’d had a very long day, and told me he’d drive back to where my tree had been delivered to. I phoned Grasslands to explain the problem while the driver stood with me, and told her the driver was going back to previous house. Her attitude was wrong. No apology, just a bland response about it. All I wanted to do, was try to sort the situation with them. It was was an error on the drivers part, and the customer didn’t check delivery properly on receiving the order. Mistakes are made, I understand that Driver phoned me when he got to the property, but the people had gone out. He told me he would drive back down there the next day to collect my tree. I phoned Ashridge again, and asked for a refund. Simply because of the uncaring attitude I was given over the phone. I told her I wasn’t prepared to give them my money with an attitude like that. Luckily, I found that same tree in a garden centre. It’s growing really well.”

Helpful Report

Posted 2 weeks ago

“Lovely good quality trees and delivered on time and in good condition.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“The staff are friendly, and the garden centre offers an extensive selection of plants at very reasonable prices”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“I've spent a lot of time and money at Grasslands over the last few years and I'm never disappointed with the plants and trees that I've bought.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“I ordered 2 Red Sunset Rubrum acers and were delivered safely, in good shape and in excellent condition. They arrived with new leaves emerging and the leaves are now fully opened. Very satisfied with my purchase. Customer Service is excellent and pro active communications. Would highly recommend.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“I ordered a few trees and shrubs from Grasslands. Very pleased with the delivery and the condition of them all.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Very good healthy and strong trees. A good product”

Grasslands Nursery 5 star review on 25th April 2025

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Thuja Brabant. Trees delivered quickly, and in good condition, BUT, much much smaller than I was expecting. The photographs are very generous. You will need to order a much bigger tree than you think.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Really happy with the item, arrived in great condition and a lovely plant.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Fantastic plants, look amazing”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“A wonderful nursery with very helpful staff. The plants were in great condition and really beautiful.”

Grasslands Nursery 5 star review on 24th April 2025

Grasslands Nursery 5 star review on 24th April 2025

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“Plants are good quality the Customer Service at the Site is a bit random almost chuckle brothers does gardening”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“The lady I spoke with before ordering my two standard lavenders was friendly and helpful. The plants were in fantastic condition on arriving and you picked out two similar shapes, it's the little things! Thank you 🙏 will shop again for sure with you. Lucy E”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

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Grasslands Nursery is rated 4.7 based on 9,815 reviews