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Grasslands Nursery Reviews

4.7 Rating 9,917 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 9,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 4th June 2025

Grasslands Nursery 5 star review on 4th June 2025

Grasslands Nursery 5 star review on 4th June 2025

Grasslands Nursery 5 star review on 30th May 2025

Grasslands Nursery 5 star review on 28th May 2025

Grasslands Nursery 5 star review on 23rd May 2025

Grasslands Nursery 5 star review on 22nd May 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great plants and great service”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“They had a huge selection of plants, and a nice cafe too!”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Lovely, healthy and top quality plants, 3rd time using Grasslands and couldn’t be happier, beats all the others. Top class!”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Box plants arrived in good order. Thank you”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“An informative company, easy to navigate website, great quality plants that are really well packaged and good customer service. The delivery can take a while but you will be pleased when your plants arrive :)”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Very pleased with purchase. The plants are a good size and look so healthy! Easy, quick purchase and delivery. Thank you. Would recommend.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Pleached trees arrived in great shape and looking healthy. Absolutely met my expectations.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Very fine health plants and packed securely - arrived in perfect condition after a very short wait since ordering.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Arrived on time, and in good condition.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Great service by a knowledgeable and friendly team, from ordering to delivery. Outstanding!”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“The plants arrived beautifully packed and intact. The best plant delivery I have had. The quality of the plants are first class.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Very pleased with the service from start to finish, received the plants 2 days after ordering. Communication was good throughout and the plants received were in perfect condition. Would definitely use Grasslands again!”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Beautiful healthy plants thank you.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“I ordered a choisya gold finger and I was very pleased with it when it arrived, it was just how they showed it would be a nice size plant at a reasonable price.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Had my first delivery from Grasslands Nursery and was very happy with my order - great quality plants and very well packaged ❤️”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“I am very happy with my plant; it arrived healthy and was well-packaged.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Plants both died within days of arriving. Called customer service and they said to give it 2 weeks to see if it was shock. I then found out that you only have 14 days to return if there’s an issue so impossible to leave for 2 weeks! Very bad experience.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

Hi Gabriel, Thank you for your feedback, and we're sorry to hear that your plants did not thrive. The Trachelospermum jasminoides you received were fully established, healthy plants at the time of dispatch. This variety is robust and unlikely to deteriorate so quickly unless there has been a significant lack of water—particularly during warm or dry spells, or if not watered thoroughly upon arrival. Our customer service team advised a short period of monitoring in case the plants were simply experiencing transplant shock, which is common after delivery and usually resolves with proper care. However, we understand your concern about the 14-day return window, and we’re sorry if that caused confusion. We’re always here to help troubleshoot planting or care issues where possible, and we regret that your experience didn’t meet expectations on this occasion.

Posted 1 week ago

“We both are very pleased with these very healthy plants. It will look lovely when it grows to the height to join the old ones. Thank you for fast service. Good day.”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“The plants arrived well packaged and in very good condition. Very happy.”

Grasslands Nursery 5 star review on 23rd May 2025

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

“The plant I ordered was for a friend's birthday. She is a bit of a gardener and she was thrilled with the condition of the plant and I was thrilled by the timing of delivery as it arrived on her birthday. Thank you Grasslands Nursery!”

Helpful Report

(Grasslands.co.uk) - Posted 2 weeks ago

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Grasslands Nursery is rated 4.7 based on 9,917 reviews