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Grasslands Nursery Reviews

4.7 Rating 10,720 Reviews
93 %
of reviewers recommend Grasslands Nursery
Company Reviews Product Reviews
8,207
 Metrics Info
4.7
Based on 10,720 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Anony****
Verified Reviewer
“Hedge plants appear fine, but the delivery process was really frustrating. I ordered the plants and received an immediate confirmation email, which was great. Three days later I got a message saying “we’ve started digging… we’ll send an email shortly to confirm delivery.” Then nothing for 14 days. I received another update saying the order had been completed, along with a tracking number. The tracker suggested delivery would be attempted in a couple of days, I stayed home to take delivery but no delivery happened. A few days later I received another delivery notification, this one had a specific delivery slot. The slot came and went with no delivery, and the status tracker changed to 'delivery abandoned'. After chasing, I got another delivery notification with a time slot that afternoon. In the end, the plants arrived 26 days after the “we’ve started digging” email. The plants themselves seem fine, but the communication and delivery experience was really poor.”
Helpful Report
Posted 1 week ago
Keith Ste****
Verified Buyer
“Overall very happy. The only negative was the text received stating ‘digging has begun, expect imminent delivery’ then 2 weeks later I had to chase my delivery up.”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Barry Sta****
Verified Buyer
“I picked up 80x Green Privet bare root 60-80cm that were ordered late September. Every one was the correct size, viable and in good condition. At my request Grasslands held the consignment back for me a few days due to a family bereavement. Lovely cafe, we had a coffee and set off home. Great nursary with helpful staff.”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Anony****
Verified Buyer
“GREAT SERVICE, EXCELLENT PLANTS”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Beryl Har****
Verified Buyer
“Very pleased with the quality of the shrubs we've purchased, thanks.”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Robert Au****
Verified Buyer
“Very satisfied with the efficient service.”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
David ****
Verified Buyer
“Ordered online and ready to collect when i arrived . Happy with the service .”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Nicholas B****
Verified Buyer
“Very pleased with the recent purchases,there is a wide range of stock available with trees and shrubs in larger sizes,would recommend”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Mrs Claire Hur****
Verified Buyer
“Good quilty hedging all planted looks great thanks very much”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Andrew H****
Verified Buyer
“Ordered 120mm/150mm privets whips and am very pleased with the communication throughout delivery and the products Ive received.”
Grasslands Nursery 5 star review on 1st December 2025
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Ken Mil****
Verified Buyer
“service good delivered as requested”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Sally Ast****
Verified Buyer
“Excellent service. Website user friendly. The company kept me informed of where my order was up to throughout the process. Delivered when they said they would deliver. Great product. Would use this company again.”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Mrs Nina S****
Verified Buyer
“Plants arrived on time very well packed wouldn't hesitate to recommend Grasslands good friendly service on the phone with a human”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Lynne Ronal****
Verified Buyer
“Have bought many plants from Grasslands and every time I have been delighted with the excellent service, good communication and delivery information. The plants are very good quality; I generally purchase bare root - my latest delivery was cherry laurels - and they have been given care and attention when lifting and establish very well when they're in the ground. Lovely full leaved and healthy plants. Really great nursery to buy from with a fantastic selection of plants and trees.”
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
Mark Mar****
Verified Buyer
“Bushes looked really strong and healthy delivery was good”
Helpful Report
(Grasslands.co.uk) - Posted 2 weeks ago
Steven Mak****
Verified Buyer
“Thanks for my recent purchase, my Laural cherry hedging are now in & planted however to give a favourable review only a few days after purchase is a little premature, fingers crossed hey”
Helpful Report
(Grasslands.co.uk) - Posted 2 weeks ago
Tim Wa****
Verified Buyer
“Very disappointed, my hedging came with almost all the root bowl cut off, lower branches removed and broken branches. I have planted over 200 beech hedging plants and these are we poorest by far. Grasslands don't want to know and do not care. Shop elsewhere.”
Helpful Report
(Grasslands.co.uk) - Posted 2 weeks ago
James Q****
Verified Buyer
“Tpo quality plants ,as a charity we have a limited budget ,every penny counts . Thank you Grasslands ,great quality well packaged plants 10/10 . Merry Christmas . Jim Growing Space Mardy Park Resource Centre ,Abergavenny .”
Helpful Report
(Grasslands.co.uk) - Posted 2 weeks ago
Ann-isabel Wa****
Verified Buyer
“Very easy to place my order of root ball thurja trees which were delivered few weeks later giving me delivery updates to the minute. The trees very healthy. I placed a second order and will soon place a third. Very impressed by the service and quality of service.”
Helpful Report
(Grasslands.co.uk) - Posted 2 weeks ago
Mike S****
Verified Buyer
“The plants came when advised and were of a good size and healthy.”
Helpful Report
(Grasslands.co.uk) - Posted 2 weeks ago
Grasslands Nursery is rated 4.7 based on 10,720 reviews
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