Grasslands Nursery Reviews

4.7 Rating 9,509 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 11th March 2025

688

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to contact the nursery by phone but as had no luck called in on my way up the M6. Very helpful member of staff answered all my questions and made some suggestions too. I placed my order online and my two trees delivered a few days later. It would have been helpful to have some idea of the time of delivery but the trees arrived with another friendly person and unloaded with care. Super trees and can’t wait for the soil to dry off a bit to get them in.”

Helpful Report

Posted 1 year ago

“Worth the journey to see what Grasslands was like after good information by other people but it's not for me I prefer a garden centre.”

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Posted 1 year ago

“Box plants received in a week. Very vigorous and healthy looking - good quality plants”

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Posted 1 year ago

“Very prompt delivery and the plants were well packaged and in good condition.”

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Posted 1 year ago

“Brilliant, healthy plants at a great cost. My only regret is that I didn't order more from the website!”

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Posted 1 year ago

“We bought two Laurel bushes which look extremely healthy. When we came to plant them they were extremely root bound.”

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Posted 1 year ago

“Great Nursery, I have been using them frequently for the past few years, supplying my business with plants for numerous projects. Vikki is always very helpful with answering any questions I may have. Delivery is usually prompt and convenient as I, or my clients, do not have to be in. I do prefer the old website system as I could easily see the original price and the trade I receive which was good. Quality of plants is exceptional and reasonably priced. Great variety ranging from perennials, to shrubs and trees. Very helpful team. I do hope to visit the nursery one day.”

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Posted 1 year ago

“quality was variable”

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Posted 1 year ago

“Purchased supposedly 6 Phormuim Cream Delight from the online ordering service Unfortunately for me Graaslands delivered the wrong plants. As their website states that colour and shape of thier plants may differ from their advertised photo I accepted this as I thought they had delivered the right plants. 2 of the plants had loose soil in the pots that gave me the impression that these had been put in to 3 litre pots from a smaller pot. This meant that the soul from the root ball fell away. I planted them all out but sent and email to Graasland questioning this. Now coming up to date, one of the Phormuim was not growing well. Surprisingly it was one where the soil fell away from the root ball. I decided to go to a garden centre and purchase another Cream Delight. When I got it home and compared to the Phormuims planted in my garden the colouring of the leaves did not match. I then sent an email to Grasslands to question why I hadn’t received the correct plants. No reply for 3 days so I phoned them to be basically told as the order was 8 months old and i didn’t query at the time of delivery it was basically my fault. I don’t even know what Phormuim plant I have planted in my garden. Cream Delight is a smaller size and the one in my garden could grow 2 or 3mr. Based on this i will need to remove all these plants and replace them at my own expense. I paid Grassmere over £100 to supply me the right plant and they don’t want to refund me anything for THEIR ERROR. I will never use this company again and I would suggest that you clear check your order on delivery because thier customer care policy as shown me they justt try want your money and take little responsibility for thier rrrors”

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Posted 1 year ago

“Very impressed with the plants I received which were very well packed and in very good condition. Great value for money.”

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Posted 1 year ago

“First time I've used Grasslands, but a good start: A strong and healthy-looking plant promptly delivered, which at the end of the day is all I want.”

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Posted 1 year ago

“Numerous variety of trees”

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Posted 1 year ago

“It has an extensive range of plants and helpful staff.”

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Posted 1 year ago

“A superb experience I have just had buying from Grasslands Nursery. The website is fantastic and so easy to order from. The prices and quality of trees/hedging is outstanding. Communication and delivery are First Class! I will be ordering again very soon safe in the knowledge that Grasslands deliver the Goods all round! I offer my Highest recommendation, without hesitation!”

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Posted 1 year ago

“Lovely plants that I received and reasonably priced.”

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Posted 1 year ago

“Photos of plants on website are a good representation of what i recieved. Very pleased with the quality of plants and delivery was inside a week.”

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Posted 1 year ago

“We actually picked to buy from here online as all the pictures of the plants had people who worked in them.... Holding up the plants, looking dead chuffed. Seemed friendly and family orientated! The plants arrived 2 days after ordering, packaged well and looking good when we opened them, lots of roots and new buds to be seen. Planted them the day after and they are doing well so far. We'll definitely use again.”

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Posted 1 year ago

“Very good plants with excellent roots. Ordered a wide range of plants and shrubs over the years. Will continue ordering from grasslands as make purchasing, ordering and visuals of products simple. Fast and safe delivery.”

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Posted 1 year ago

“I searched the internet for nurseries that would supply mature perrenials in very early spring and found Grasslands. I started off with 3 plants which arrived in great shape even though theres a good distance between them and where i live was suprised by the condition..fantastic.”

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Posted 1 year ago

“Very happy with my purchase. Good healthy trees and were delivered on time.Thanks!”

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Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,509 reviews