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Grasslands Nursery Reviews

4.7 Rating 11,122 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 11,122 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Anonymous
Anonymous  // 01/01/2019
Delighted with the plants, they came very well packaged and in a good healthy condition. Have planted a couple which took longer than anticipated because the grass I needed to remove was so hard. But the two planted look as if they have took, so fingers crossed the rest do. Very happy with purchase.
Helpful Report
(Grasslands.co.uk) - Posted 11 months ago
Lovely tree. Delivered promptly.
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(Grasslands.co.uk) - Posted 11 months ago
Prompt delivery. Plants packaged well and in excellent condition.
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(Grasslands.co.uk) - Posted 11 months ago
Fantastic quality. Beautifully packed. Good communication
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(Grasslands.co.uk) - Posted 11 months ago
Great quality plant!
Grasslands Nursery 5 star review on 29th April 2025
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(Grasslands.co.uk) - Posted 1 year ago
First time I have placed an order through Grasslands Nursery and I am very impressed with firstly the help and curtesy received from their customer service and support team in providing me with all my necessary information needed on prices, delivery and plant care.My order was placed just before Easter Holiday so I didn't expect delivery until following the Bank Holiday. The delivery arrived right on time three days after. The delivery company was absolutely first class and assisted me in unpacking and carrying my heavy purchases into my rear garden. Graham the driver was covered in dust and debris and was an absolute marvel.. Many thanks not only to Grasslands for supplying excellent plants but Graham went the extra mile in providing true customer care. Best wishes to you all !
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(Grasslands.co.uk) - Posted 1 year ago
Very pleased with the overal experience and the quality of the plants.
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(Grasslands.co.uk) - Posted 1 year ago
Excellent bushes really quick and courteous delivery
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(Grasslands.co.uk) - Posted 1 year ago
Poor quality products, many of which have died (hundreds of pounds worth). Customer services next to useless, even when you escalate to management. Just go somewhere else is my recommendation, because if you have a problem, and there’s a good chance you might, Grasslands don’t give a care.
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Posted 1 year ago
Grasslands were quick to appreciate the photo of the plant I received and were immediately apologetic that it was not up to standard. They offered to reduce the price by half, but I instead took their offer of a full refund. It's therefore 3 stars as this whole process took some three weeks and upset my gardening plans. I was however very happy with the caring customer support.
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(Grasslands.co.uk) - Posted 1 year ago
Great quality trees, good price. All delivered on time. Good communication throughout the process. Have used many times in the past and will continue to use in the future. Very reliable
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(Grasslands.co.uk) - Posted 1 year ago
The tree was delivered within a few days of ordering and the driver was very helpful and took it to the planting place in my garden for me. The tree is planted with mycorrhizal fungi and looks healthy. Fingers crossed it will grow well. I have used Grasslands over the past few years numerous times and every has grown really well. Thank you again Grasslands keep up the good work and CS
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(Grasslands.co.uk) - Posted 1 year ago
Service ✅ Product. ✅ Price. ✅ In other words ALL GOOD! Thank you.
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(Grasslands.co.uk) - Posted 1 year ago
Lovely cafe, plants are pricey
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(Grasslands.co.uk) - Posted 1 year ago
I ordered a Prunus cer tree several months ago. I’ve decided now, to write my review. When the delivery driver arrived, he handed me a Rhododendron shrub. The soil was so dry, hadn’t been watered for delivery from what I could tell. I was the last delivery of the day, and he realised he’d delivered my tree to a property miles away. The driver said he’d had a very long day, and told me he’d drive back to where my tree had been delivered to. I phoned Grasslands to explain the problem while the driver stood with me, and told her the driver was going back to previous house. Her attitude was wrong. No apology, just a bland response about it. All I wanted to do, was try to sort the situation with them. It was was an error on the drivers part, and the customer didn’t check delivery properly on receiving the order. Mistakes are made, I understand that Driver phoned me when he got to the property, but the people had gone out. He told me he would drive back down there the next day to collect my tree. I phoned Ashridge again, and asked for a refund. Simply because of the uncaring attitude I was given over the phone. I told her I wasn’t prepared to give them my money with an attitude like that. Luckily, I found that same tree in a garden centre. It’s growing really well.
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Posted 1 year ago
Lovely good quality trees and delivered on time and in good condition.
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(Grasslands.co.uk) - Posted 1 year ago
The staff are friendly, and the garden centre offers an extensive selection of plants at very reasonable prices
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(Grasslands.co.uk) - Posted 1 year ago
I've spent a lot of time and money at Grasslands over the last few years and I'm never disappointed with the plants and trees that I've bought.
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(Grasslands.co.uk) - Posted 1 year ago
I ordered 2 Red Sunset Rubrum acers and were delivered safely, in good shape and in excellent condition. They arrived with new leaves emerging and the leaves are now fully opened. Very satisfied with my purchase. Customer Service is excellent and pro active communications. Would highly recommend.
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(Grasslands.co.uk) - Posted 1 year ago
I ordered a few trees and shrubs from Grasslands. Very pleased with the delivery and the condition of them all.
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(Grasslands.co.uk) - Posted 1 year ago
Grasslands Nursery is rated 4.7 based on 11,122 reviews