Grasslands Nursery Reviews

4.7 Rating 9,386 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,386 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 26th January 2025

668

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello I have just received my delivery which I ordered on August 7th a long time considering I only live 45 minutes drive away.....After contacting you I was told the plants were delivered on the 15th which was not true...not sure what happened in the end but the plants arrived at last.....but on the email it now looks like the price is now higher than the original price so I hope I havent been charged a higher price and that I havent been charged twice! So please make sure that is not the case in your billing department. Thank you Linda Roger”

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Posted 1 year ago

“I have bought 3 beech plants to complete my garden hedge. They are healthy and beautiful.”

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Posted 1 year ago

“I contacted Grasslands to say that I couldn’t take delivery on 28, 29, and 30 July, due to being away for the weekend. I received a call confirming that this information would be passed on to the carrier. However, on my return on 30 July I found that the delivery had been made on 28 July, and had been sitting in my front garden for 2 days. Not happy. This would probably prevent me from dealing with Grasslands again.”

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Posted 1 year ago

“Bought 5 Thuja Plicata Martin. The trees were in excellent condition but the delivery driver was unhelpful. He considered a curbside delivery as dropping them off in the middle of the road, as my wife said to him "Do you see the curb?". He came up with some excuse that his boss will reprimand him if he reverses the van. Keep this in mind if you order, good plants are let down by second-rate delivery and vans with no reverse gear.”

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Posted 1 year ago

“Arrived quickly and very healthy plants”

Grasslands Nursery 5 star review on 21st August 2023

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Posted 1 year ago

“Good quality plants at competitive prices”

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Posted 1 year ago

“Received promptly though the plant wasn’t packaged very well. Seems to have been flung into pot??”

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Posted 1 year ago

“My cherry laurels arrived on time and were sized as described all plants were healthy and transferred into the ground without issue. They look great - thank you”

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Posted 1 year ago

“Communication good, pricing good but ordered 3x 120-130cm laurels and only 1 was within this range. The other 2 looked like they had been pruned and only just made it over a metre. Unfortunately they have only just been checked by myself in preparation for job tomorrow. Another member of staff received the order!”

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Posted 1 year ago

“I was extremely pleased with the plants I ordered from Grasslands nursery, they were in excellent condition and packed very well too. I would definitely buy from them in the future!”

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Posted 1 year ago

“We previously ordered cherry laurel bushes from another supplier..and they were in a sorry state when they arrived. Communications with that supplier was zilch. I shopped around and came across Grasslands Nursery, which had had good reviews, so decided to order. The process was easy, delivery was very fast..and the cherry laurel were in fantastic condition - we are delighted with them. I only have a photo taken later in the day...nuit still adding it.”

Grasslands Nursery 5 star review on 20th August 2023

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Posted 1 year ago

“Very pleased with three Hornbeams I received.”

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Posted 1 year ago

“The plants received were well packaged and extremely healthy. Would thoroughly recommend.”

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Posted 1 year ago

“Order and delivery was effortless however I was not completely happy with quality of privets.”

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Posted 1 year ago

“I ordered 2 Ilex Cranata Ilex spirals - they arrived a lot wider than shown on the website. I paid £288.50 including £30 post and packing - however when they arrived they were too wide for the size I had available and so had to reject the delivery....they charged me £95 for the items to be returned and for the 2 items to be put back 'into stock' and refused to refund back the £30 initial postage..so I am now £125 out of pocket for the reverse transaction. I have been in touch with them but they refuse to budge.”

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Posted 1 year ago

“My three tall, beautiful and healthy leaved laurels arrived when expected, in firm and very substantial cardboard packaging. I was very impressed. They had been watered and cared for and I would have no hesitation in ordering from Grasslands again.”

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Posted 1 year ago

“Very good service and lovely healthy shrub arrived the week we wanted it.”

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Posted 1 year ago

“Really happy with all the orders I’ve had so far. Healthy plants. Friendly staff (especially Katie) 😊”

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Posted 1 year ago

“Everything was quick and easy. Delivery was efficient and great value for money.”

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Posted 1 year ago

“First class plants and service”

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Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,386 reviews