Grasslands Nursery Reviews

4.7 Rating 8,353 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 8,353 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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It was really easy buying the trees we wanted at a great price even though we live a long way away. Making a call and getting good answers was nice and easy. My trees, all in great condition arrived on time as requested
Grasslands Nursery 5 star review on 20th March 2024
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Posted 1 month ago
I bought some plants which were delivered on the 19 of February this year. I was very impressed with the quality of the plants but found that one of the peonies I had ordered was replaced with another which was very different in form and size. Instead of a 2 litre pot of Alexander Fleming, I had a 11cm pot of Paeonia lactiflora ‘Nymphe'. I have emailed 3 times ( 20th, 22nd and 29th February ) to say that I didn't like the replacement peony which was sent without my consent ( contrary to your terms and conditions), and asked for a replacement Alexander Fleming ( which according to your website was in stock) or a full refund. I have not had a reply to my email of 29 February yet. Please would you sort it out. I had planned to buy more plants from your nursery when we received the order on the 19th because they were such good quality but, I am afraid the lack of Customer support has put me off.
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Posted 1 month ago
Would I use this company again no they have no customer service skills what so ever most disappointing experience the product came as a bunch of sticks nothing like the picture excuse was the leaves all drop in the winter needed they for screen ...
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Posted 1 month ago
Great company timely updates throughout, prices best around. Would recommend
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Posted 1 month ago
A lovely little Mother's Day Azalia delivered to my daughter on her 1st Mothering Sunday, great communication, very pleased, though delivery charge a bit high.
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Posted 1 month ago
Good plants but labels do not show the name of the plant "Frozen Flame" - what they do show, it turns out after unnecessary phone calls, is the name of the nursery that produced them. Attention to detail???
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Posted 1 month ago
Helpful staff and good range of plants
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Posted 1 month ago
As always really good plants
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Posted 1 month ago
Beautiful plants/trees,delivered quickly
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Posted 1 month ago
This is a lovely place - a proper nursery not one of these shops that sell everything from flowers to cake to clothes! The staff are extremely helpful and I would recommend anyone who hasn’t been there to visit.
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Posted 1 month ago
Cracking plants
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Posted 1 month ago
Very pleased with the service on site - very helpful. Then ordered online - twice. In both cases, the delivery drivers were courteous and accommodating. The quality of the plants was excellent
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Posted 1 month ago
Plant arrived very well packaged and also very healthy.
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Posted 1 month ago
Absolutely beautiful plants and fantastic service
Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024 Grasslands Nursery 5 star review on 16th March 2024
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Posted 1 month ago
Delivery on time plants a little bit better than expected
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Posted 1 month ago
Ordered large tree - was delivered very quickly, good sized specimen tree looks to be very healthy, although dormant at the moment. Always great quality plants from here, with good visual of size you’re getting
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Posted 1 month ago
Good service
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Posted 1 month ago
Excellent service I noticed after purchase I had ordered the wrong amount , this was rectified immediately and they went out their way to help Plants arrived ,Very healthy plants , well packaged and looked exactly like the pictures Thank you
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Posted 1 month ago
Plants delivered very healthy and delivered to a safe place. When there was a slight error with one item of the order, Vikki in customer services dealt with the issue immediately and sent out a correction the same week. Amazing customer service, thank you.
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Posted 1 month ago
Plant arrived very well packaged and all in perfect health, Would definitely recommend Gasslands to anyone wishing to buy plants.
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Posted 1 month ago
Grasslands Nursery is rated 4.7 based on 8,353 reviews