Grasslands Nursery Reviews

4.7 Rating 9,502 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,502 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 4th March 2025

684

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“plants arrived safe well packed and in good health, very pleased, fast professional service, many thanks Ronnie Romney marsh Kent”

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Posted 1 year ago

“Arrived within 24 hours, great quality. Very happy!”

Grasslands Nursery 5 star review on 22nd June 2023

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Posted 1 year ago

“Plants are excellent- very tall and bushy so I’m super happy with that. The delivery was not very good unfortunately, there was no live tracking and the delivery courier just dumped them on the street as a free for all even though I left a huge sign on the door saying to leave them in the front garden which is very accessible, when I realised they were there someone had pulled up in a van to take them for themselves! Luckily got to them just in time. I rang grasslands to tell them but the woman on the phone seemed uninterested and said that they do curbside delivery which isn’t mentioned when you order so just be aware of that. If the delivery company wasn’t so poor I would give 5 stars.”

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Posted 1 year ago

“2 x large ‘extra bushy’ laurels were delivered faster than anticipated and in very good condition. Very happy. Thank you.”

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Posted 1 year ago

“Absolutely Stunning shrubs and top top quality. definitely be back to do more bisnuss. The delivery was spot on and in perfect condition and the delivery driver was so helpful”

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Posted 1 year ago

“I ordered a birch tree, had no idea tree had been delivered, didn't even have the courtesy to ring the doorbell. Just left outside, got blown over and trodden on. No instructions on how to plant etc. Tree turned yellow within a week and lost all its leaves. That's expensive fire wood!”

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Posted 1 year ago

“Very pleased, the plants were very healthy and arrived well packaged”

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Posted 1 year ago

“Grasslands delivered a quality product offering up great service and value. The telephone team were very helpful explaining how to plant and care for the laurels once in the ground that was supported by easy to read information on line. Alan the driver carefully place the bushes close to the planting area making the work much easer . ManyThanks for keeping us posted on the pre order progress and delivery date. Ernie Finch”

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Posted 1 year ago

“Lovely quality trees, delivered as per the description, team very helpful offering guidance when planting. Very pleased and they were the most competitively priced that I could find online.”

Grasslands Nursery 5 star review on 20th June 2023

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Posted 1 year ago

“Fabulous quality plants and trees, really impressed. They were as described if not even better. This is the second time we have ordered from Grasslands Nursery and each time the customer service has been outstanding with regular notification about delivery time and friendly and helpful delivery drivers. Highly recommend.”

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Posted 1 year ago

“Lovely plants and trees that arrived in good condition with a pleasant grasslands nursery delivery driver who was very helpful.”

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Posted 1 year ago

“Very good healthy plants - not pot-bound but ready to go - shipping was quick and easy. A good experience”

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Posted 1 year ago

“Broken and not as pictured”

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Posted 1 year ago

“Arrived with branches snapped, not supported at all on a pallet taking over 5 days to get to us with no delivery timetable. Refused the delivery so it went back and then got a call asking when they could pick the plant up. Still not received the refund for the plant or £30 postage and no further communican bar asking me to review them.”

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Posted 1 year ago

“Fast and efficient service”

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Posted 1 year ago

“I ordered a 30L Leyland cypress and a 10L magnolia and both came swiftly with a good service along the way. I was aware of the delivery process and the day it was due before it was. The trees were in great condition and were clearly well grown. This will now be my preferred supplier of plants/trees.”

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Posted 1 year ago

“Excellent plants. Good condition and healthy. Reliable service”

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Posted 1 year ago

“Great service , plants were top class . Will use again .”

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Posted 1 year ago

“Received several diseased specimens with rust spot holes from fungus which spread to the others as planted as a hedge, dismissive replies to our emails to customer service so I would avoid and buy from your local nursery.”

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Posted 1 year ago

“Two of the 12 trees we ordered are doing very poorly despite being treated the same as the other 10. I’d recommend seeing the plants you are to buy from a local nursery if possible rather than buying blindly online.”

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Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,502 reviews