Grasslands Nursery Reviews

4.7 Rating 9,502 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,502 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 4th March 2025

682

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would never buy from Grasslands again, very poor customer service. Many of the laurels were covered on fungus rust spots and subsequently spread to the other bushes as these were planted as a hedge. We contacted Grasslands with our concerns of the poor quality of the specimens received and we’re disappointed with their dismissive replies. They maintained the classic signs of fungus were from cold damage, these holes and rat spots persisted and spread despite much warmer weather than the severe winter conditions they advised had caused the damage. Two of the twelve ornamental pear trees we received look pathetic even now after months of tender care but due to the lack of action from our Laurel complaints I didn’t see the point in contacting Grasslands, despite spending nearly £2k with them. I would recommend buying from your local nurseries where you can see the quality of the plants you will get, as once Grasslands have your money, sadly they just don’t care about providing good customer service thereafter.”

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Posted 1 year ago

“I was recommended this company by a garden designer and ordered 2 box cones (topiary) for either side of the door. They arrived in good condition with lots of fresh new growth. I followed up with a query about pruning and received a speedy response. It is a pity there isn't more advance information about delivery time. I knew the day, but was told it could arrive any time between 7am-5pm, and that no timeslots are possible, so I could have sat in all day. I do think more information should be possible. However, I'm glad to say they arrived in good time and we're happy with them.”

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Posted 1 year ago

“Good company ..shame about the parcel force”

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Posted 1 year ago

“Tree looks ok but not as good as picture Shown on website.”

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Posted 1 year ago

“Tree looked a lot bushier in picture from What I recieved.”

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Posted 1 year ago

“Fantastic tree and service”

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Posted 1 year ago

“Fast quality service. Amazing healthy plants.”

Grasslands Nursery 5 star review on 14th June 2023

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Posted 1 year ago

“Thank you. Good efficient service. Good value plants.”

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Posted 1 year ago

“Very happy with my pkant was well pack and look healthy and happy I would recommend a good services as well”

Grasslands Nursery 5 star review on 13th June 2023

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Posted 1 year ago

“Second order from grasslands. This time, 20 otto luyken laurel . All packaged well to avoid damage, all in good condition and in a short time appear to be thriving. Thanks team :)”

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Posted 1 year ago

“The plant was in very good condition and was well boxed up to protect it during travel. I was very pleased with my purchase”

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Posted 1 year ago

“super plant”

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Posted 1 year ago

“A really great service. Amazing customer support. Fantastic healthy plants!”

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Posted 1 year ago

“Excellent and very helpful delivery. Very pleased”

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Posted 1 year ago

“Very sturdy plants look very good now planted. I would certainly recommend this nursery.”

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Posted 1 year ago

“Diseased tress then pass it off as your fault due to drought and not watering enough”

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Posted 1 year ago

“Box plants were very healthy if a little pot bound.However after teasing the roots out they planted well and with regular watering in this hot weather appear to be growing well”

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Posted 1 year ago

“However - the trees were very dry in the pots (Bone dry in fact) and they are yellowing at the bottom. I have been watering them every evening during this weather but do have concerns.”

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Posted 1 year ago

“HI there, We took delivery on the requested date and the whole purchase process was easy, Cant fault that.”

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Posted 1 year ago

“Good service, the delivery was ahead of schedule. The delivery person was very helpful, with carrying the olive tree in to the garage.”

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Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,502 reviews