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Grasslands Nursery Reviews

4.7 Rating 9,820 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 9,820 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Grasslands Nursery Reviews
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Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Excellent service, the staff were really friendly and very helpful. After buying our plants and organising delivery we were kept updated until our lovely trees were delivered. IWe particularly liked the photos with two very happy smiling staff members. Very happy.
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(Grasslands.co.uk) - Posted 2 hours ago
The plant was delivered on time and well packaged. It looks beautiful, just as it was on the picture on the website. I am very pleased with my purchase.
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(Grasslands.co.uk) - Posted 14 hours ago
Beautiful healthy shrubs, nice size and well packaged. Looking forward to seeing them flower.
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(Grasslands.co.uk) - Posted 23 hours ago
The original order was lost by ParcelForce, on talking to Grasslands they arranged replacements for the 4 trees ordered which arrived within 2 days. Good quality & will certainly buy from them again.
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(Grasslands.co.uk) - Posted 1 day ago
I received all my plants in good time, excellent service and all the plants were in really good condition. I will be ordering more soon.
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(Grasslands.co.uk) - Posted 1 day ago
Purchased physocarpus lady in red. P Plant arrived in excellent condition and well packed! Will buy from this nursery again! Thank you!
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(Grasslands.co.uk) - Posted 1 day ago
Excellent product and service
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(Grasslands.co.uk) - Posted 1 day ago
Excellent service and beautiful fern thank you
Grasslands Nursery 5 star review on 14th May 2025
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(Grasslands.co.uk) - Posted 1 day ago
Great service. Driver was very helpful and the specimens delivered are very good. Avery happy customer
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(Grasslands.co.uk) - Posted 1 day ago
The mugo pine was extremely well packed and every thought of the shipping and handling was thought of. The mugo is doing great and I very much appreciate the staff who packed it up. I very highly recommend grasslands nursery.
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(Grasslands.co.uk) - Posted 2 days ago
I didn't get delivery of all the plants I ordered. I raised this with the Grasslands team and was informed that the missing box will be tracked and delivered later. Three weeks passed and I still didn't get delivery
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(Grasslands.co.uk) - Posted 2 days ago
The plants were delivered quickly and were healthy large specimens
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(Grasslands.co.uk) - Posted 2 days ago
Arrived quickly. Well packed. Very happy with it.
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(Grasslands.co.uk) - Posted 2 days ago
When our tree arrived it looked as though it had been squashed against other plants in the delivery, so unfortunately some of the blossoms were to far gone to save The tree was also very dry and needed attention straight away Fortunately in the time since delivery we have watered it each day and with the recent good weather the tree has recovered and looks a lot better
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(Grasslands.co.uk) - Posted 2 days ago
What a fantastic specimen of plant, just exactly what we wanted and it arrived fairly quickly too. All round a fantastic buying experience and we will definitely be buying more plants. Thank you
Grasslands Nursery 5 star review on 13th May 2025
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(Grasslands.co.uk) - Posted 3 days ago
The tree i purchases arrived securely and in good condition. It as and is very heathy. I am extremely please with your service.
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(Grasslands.co.uk) - Posted 3 days ago
Hugely impressed with the quality of the plants and the safe delivery of them
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(Grasslands.co.uk) - Posted 3 days ago
Excellent plants, arrived in great condition, very happy, would definitely trade with you again.
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(Grasslands.co.uk) - Posted 3 days ago
Excellent service as always
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(Grasslands.co.uk) - Posted 3 days ago
You have to jump through impossible hoops when it comes to returns or replacements. I bought a hardy shrub (Eleagnus Vivileg) which unfortunately failed. I gave it care and chance to recover but to no avail. Tried to get it replaced but told it should have been returned in the same pot as purchased (I dug it out and put it into a plastic wrapper for carriage). CHECK THEIR RETURNS POLICY before you buy. You have to inform Grasslands in writing within 2 days of purchase and, apparently it has to be returned in the same pot as delivered. BE VERY AWARE, once you transfer your plant or expensive tree from pot to ground you’re on your own without replacement or refund. Some plants do fail for no apparent reason and many other local suppliers offer up to 5 years warranty without question. Grasslands does not do customer care. I will be buying my stock from other suppliers in future.
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Posted 3 days ago
Grasslands Nursery is rated 4.7 based on 9,820 reviews