Grasslands Nursery Reviews

4.7 Rating 9,914 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 4th June 2025

Rob No****

Grasslands Nursery 5 star review on 30th May 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and order arrived sooner than expected, well packaged, very healthy plants, would use Grasslands again, thank you.”

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Posted 4 years ago

“Very healthy plants, great quality and good size.”

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Posted 4 years ago

“I bought two agapanthus, both arrived well packed and looked very healthy, the price was also good. Will order again.”

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Posted 4 years ago

“Beautiful plants, competitively priced, packaged well”

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Posted 4 years ago

“Thrilled with my plants excellent quality and service.”

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Posted 4 years ago

“Pleased with my purchase of laurel plants. Good quality plants and friendly and efficient service from the staff.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Appalling customer service. Ordered 3 25L plants. Grasslands took it upon themselves to send 4 plants 2 25L and 2 smaller plants. We ordered 3 for a specific area and the plants to grow the same. Surely phoning us and telling us that they didn’t have a 3rd in stock is better than assuming we wanted something different. Appalling customer service, difficult to get hold of and no appology at all. Will not be purchasing from these jokers again which is a shame as I have a large garden to plant out.”

Helpful Report

Posted 4 years ago

Hi Amanda, thanks for getting in touch here, we did send you 4 plants instead of 3, sorry about this. We have offered many different solutions to the issue including a full refund and collection of the items. I belive we are collecting some of them next week. Are you disappointed we did not accept your offer of leaving the plants for free? Sorry we have not been able to make you happy this time. Best regards Paul.

Posted 4 years ago

“Delivered exactly where I asked for even tho not in, and fantastic size.”

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Posted 4 years ago

“Plants arrived very quickly, they were all well packaged and all very healthy. The only criticism was the delivery man from Parcelforce was carrying the box upside down, even though the box had large markings to keep one way up. But this isn’t the fault of grasslands, and as it was packaged so well, the plants were still in great shape. Great service as usual!”

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Posted 4 years ago

“My first time with them. Lovely plants planted them in garden they look really healthy. Would definitely use this nursery again. Well packed for transport”

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Posted 4 years ago

“1 good thing is that arrived quickly one BAD thing is that if something goes wrong with the order...NEVER REPLACE THEM EVEN ONE OF THEM ..NOTHING..I WON'T BUY AGAIN FROM THEM.”

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Posted 4 years ago

“My tree was delivered very swiftly. Beautifully/carefully packaged. It is everything I hoped it would be. Stunning. (sorry. I can't do photos) Thank you Anne Barnard”

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Posted 4 years ago

“Very efficient service. I am happy with my purchase they look lovely.”

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Posted 4 years ago

“prompt delivery and very healthy plants”

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Posted 4 years ago

“Every time i order , plants arrive within the week, always on time, always in great condition , always just that little bit better than i imagined - always contactable, i wouldnt go anywhere else ( even if cheaper ) now i know this service is 10/10”

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Posted 4 years ago

“EXTREMELY happy with the products and service. Thank you GRASSLANDS!!”

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Posted 4 years ago

“Quick delivery, plants were carefully packaged and of excellent quality. Would definitely buy from Grasslands again.”

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Posted 4 years ago

“Very happy with my purchase of a canary palm far exceeded my expectations. Will certainly purchase from them again”

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Posted 4 years ago

“My plants arrived just as seen in the picture. There was a little mess with the soil coming out of the pot and into the packaging but I think that was more to do with the handling in transit. Very happy with my purchase which is still happy and thriving in my garden.”

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Posted 4 years ago

Grasslands Nursery is rated 4.7 based on 9,914 reviews