Grasslands Nursery Reviews

4.7 Rating 9,916 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 4th June 2025

Rob No****

Grasslands Nursery 5 star review on 30th May 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 10 Prunus Lusitanica Brenelia 7 Litre Pot 120-140cm. On arrival the plants were in good condition but they only measured on average 90cm in height. When I spoke with customer services they resolved the issue by collecting the plants and refunded me my money.”

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Posted 4 years ago

“Very happy with my order, the plants are beautiful and they were cheaper than in the garden centres in Bedfordshire. I placed a rather large order and got free delivery, the gentleman who delivered the plants was very friendly. Placed the order on the Sunday afternoon, everything arrived on the Thursday morning, happy days ;o)”

Grasslands Nursery 5 star review on 16th May 2021

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Posted 4 years ago

“Quick dispatch, well packaged, and great looking plants !!!”

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Posted 4 years ago

“Lovely plants and very fast delivery, thank you.”

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Posted 4 years ago

“Delighted with the quality of the plants-delivered when expected”

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Posted 4 years ago

“I ordered three large bamboo plants. They took just two days to arrive. They were healthy and in good condition. Received a friendly call the day before to explain the delivery. Good product, good service, sensible price.”

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Posted 4 years ago

“Perfect delivery, tree and plants in great condition- let’s hope I can keep them that way :)”

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Posted 4 years ago

“Great plants, great service, great delivery. I will use again.”

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Posted 4 years ago

“Very healthy plants and good delivery”

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Posted 4 years ago

“All the trees and plants arrived in very good condition and healthy. They’re now planted in my garden and doing really well. I’m very pleased with them. It was easy to order from the website. Delivery was within a few days and arrived well packaged on a pallet.”

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Posted 4 years ago

“Purchased a pleached red robin for screening. Delighted with product and service.”

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Posted 4 years ago

“Beautiful tree delivered when promised and exactly as it appeared in the website photograph. Prompt email response when I had a query about planting.Excellent quality and service.”

Grasslands Nursery 5 star review on 14th May 2021

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Posted 4 years ago

“Fantastic plants. Brilliant delivery service. Packed securely, no damage whatsoever to my plants. Can’t recommend them enough”

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Posted 4 years ago

“Very friendly, great help with what I needed. Very good with all the Corona measures and restrictions. Great plants”

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Posted 4 years ago

“very good service and good quality plants”

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Posted 4 years ago

“Bad communication—would help if they answers the phone—5 black bamboo,not sure if 2 are going to Survive”

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Posted 4 years ago

“Delivery was well packed and plants arrived looking healthy and ready to plant. I would definitely order again from Grasslands!”

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Posted 4 years ago

“I ordered two shrubs from Grasslands nursery to be delivered. The money was refunded after three weeks with NO mail/explanation - anything. I phoned up and was told they were out of stock! By then all the other suppliers had sold out. I was furious with the total lack of customer liaison. Very poor service. Looking at the survey I am staggered at the lack of tact to send it to me”

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Posted 4 years ago

“Very speedy delivery. Plants delivered early morning and left in a very orderly fashion in a safe place. Quality of plants is very good. Would highly recommend/”

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Posted 4 years ago

“I ordered the 5 x bamboo plants and paid for next day delivery - these were for a rented property an hour away from where I live. I paid extra for next day delivery as I was going to be at the property then. I ordered at 12:45 and wasn't told (nor was their any indication on the website) that I had to order before midday to secure next day delivery. As a result the plants turned up 2 days after the order when I was not at the property. The driver refused to even bring the plants into the front garden, so they were left on the curb of a busy street for several hours until I could get to them. Luckily they were still there as they could have been easily stolen. the plants were very dry when the arrived and had many dried out leaves on them. I wouldn't use again. The website also failed to take the transaction several times before it went through and by bank had held the second transaction for a few days.”

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Posted 4 years ago

Grasslands Nursery is rated 4.7 based on 9,916 reviews