Grasslands Nursery Reviews

4.7 Rating 9,945 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,945 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 14th June 2025

726

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As with many requests for reviews these days, it arrived before the goods did !!”

Helpful Report

Posted 10 years ago

“The plants were well packed but one had been overwatered and rotted at compost level. I e-mailed the Nursery, but had no reply. I then phoned which was unmanned so left a message on the answer machine. As no reply I telephoned the next day I again phoned and spoke to a young lady who confirmed that both e-mail & message had ben received & would be attended to. 2 days later no reply had been received and is still awaited. Very disappointing customer service.”

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Posted 10 years ago

“Plants fine but had a real problem trying to get hold of anyone on the phone to chase an order, answer phone was on repeatedly and nobody rang me back, I'm sure they were really busy but it really didn't help me! Then they didn't even apologise when I told them :-(”

Helpful Report

Posted 10 years ago

“Dissapointed with some of the plants due to being last years crop . Very spindley just hope they take if not I will contact you to discuss.”

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Posted 10 years ago

“The plants were delivered in a good time frame, though they didn't look as lush as the pictures on the website.”

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Posted 10 years ago

“Overall the service was good and the delayed delivery at my request was well implemented. Some of the shrub plants were pot bound on arrival though and 2 of the shrubs arrived with the higher branches snapped as they were stuffed into a box too small for their height resulting in the shrub planted being about 20-30 cms shorter than they could have. This defeated the purpose of paying more for bigger plants. Overall I would rate the perennials and the service as very good but the shrubs and the packaging as poor.”

Helpful Report

Posted 10 years ago

“Bought three 40 litre laurel hedging pots 11th June. Arrived 2 days later, looking very healthy & planted next day. Advice shortly afterwards was to water each plant every day for several weeks with a 2 gallon bucket of water - but no enquiry made re type of soil - whether clay or not. Ten days later when quite a few leaves had turned yellow, the advice was to stop watering for 2 or 3 days because they had probably been watered too much. I therefore watered less frequently. Yesterday, because some leaves continued to yellow, I asked for more advice. I was then asked to dig a hole near to the trench in which they were planted to see if any water drained from it, which it didn't - although some of the soil was damp. The soil adjacent to the plants was loamy even though the rest of our flower beds are predominantly clay, on which I presume the 3 plants are sitting . I was advised that the plants would seem to be short of water, but advised to start watering/ feeding them weekly, not daily, with the same capacity bucket. I have to admit that I am somewhat confused and will keep a very close watch on the plants, which despite some yellow leaves, look healthy in the main. All the advice I received was given extremely pleasantly.”

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Posted 10 years ago

Grasslands Nursery is rated 4.7 based on 9,945 reviews