Login
Start Free Trial Are you a business? Click Here

Grasslands Nursery Reviews

4.7 Rating 10,885 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 10,885 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

Write Your review

I ordered two trees one came as described and as picture. The second larger but looked nothing like the picture, I know it will grow I even called the store before placing the order to confirm what I was getting, so disappointed
Helpful Report
(Grasslands.co.uk) - Posted 1 week ago
LAUREL ROOT BALL PLANTS TEN OUT OF TEN DELIVERY DRIVER EXCELLENT OFFICE STAFF,NEED TRAINING, POOR TO ZERO COMUNICATION SKILLS
Helpful Report
(Grasslands.co.uk) - Posted 2 weeks ago
unfortunately my order was missing one of the twelve shrubs. despite emailing, not even the courtesy of an acknowledgement yet. also, as per the photos i sent them, i am concerned as to whether the 11 sent are actuallu going to survive.
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
Unfortunately, Kevin didn't ring the doorbell so we didn't know that the delivery had taken place which he left in our carport. As we are both in our 80's we cannot move the heavy bag of compost. Question- will the beech hedging be ok left in the plastic bag until our gardeners return next month ? Thanks, Susan Williams
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
Ordered two different clematis which arrived promptly but without labels so the variety of each was unknown. Company offered to identify by photo, which I felt was impossible as they looked identical in all respects. Although the plants are in 2-3 litre pots, I also didn’t feel the plants were in reality that size. That said, they seem healthy for their size with good root systems. Overlarge packaging didn’t prevent late winter brittle stems from breaking so I’ve also lost the first flush of flowers.
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
The trees themselves seem fine and are still holding their autumn leaves. The canopy of one of the nine ordered is much less advanced than the others. The bamboo framing of one is set 25cm below all others. Being planted in a line this was problematic to resolve so if buying remotely like myself ask Grassland to ensure continuity with their selection before dispatch.
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
Delivery very slow ( and lack of communication about when I would receive my order) but holly plants, when they arrived, were in very good condition and a good size.
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
Nice trees and match website description however communication is poor and delivery speed is nothing but woeful.
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
Good hight plans. As requested put them straight away in the ground. Let’s see if this will work. Thanks
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
They looked very dry
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
I ordered 18 plants and only 14 turned up Still investigating if your end or carrier So not too keen to give a good report just yet However no issue with plants just the quantity
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
Quality of the product and the speed of delivery as exceptional however the courier company that Grasslands uses needs to be improved. I was provided 14 minutes notice of the delivery being made (to which I was already at work) following which the courier decided to leave £400 worth of plants just sat on my drive ready for anyone to knick. This resulted in me having to leave work in the middle of the day to move the plants myself into a more secure location. Very inconveinent and the company needs to think about providing better notice to its customers for such large orders.
Helpful Report
(Grasslands.co.uk) - Posted 4 months ago
Hello Matt, Thank you for your feedback. We're glad to hear that you were satisfied with the quality of the products and the speed of delivery. However, we sincerely apologize for the issues you faced with the courier service. Your experience of receiving such short notice for delivery and the lack of secure handling of your plants is certainly not the standard we strive for. We appreciate your insight regarding courier notifications, and we’ll be sure to share this with our logistics team. Our aim is always to improve and ensure a smooth experience for our valued customers. Thank you for bringing this to our attention, and we hope to better serve you in the future. Warm wishes, Team Grasslands Nursery
Posted 4 months ago
The plants were great but delivery fee high had to pay twice when wrong thing delivered
Helpful Report
(Grasslands.co.uk) - Posted 6 months ago
I was very disappointed by the condition of the this and the other acer I received. It was shrivelled with lifeless curled up leaves and I will be suprised if it survives. This is a pitty because other plants from Grasslands Nursery have been in very good condition
Helpful Report
(Grasslands.co.uk) - Posted 6 months ago
As always with Grasslands: good quality tree, stressful experience with rude delivery driver (who arrived at 7am)
Helpful Report
(Grasslands.co.uk) - Posted 7 months ago
Hi . received my plants I purchased 13 but only received 12 .I did call grasslands and talk to a member of staff she said they will look into it .I haven't heard from them
Helpful Report
(Grasslands.co.uk) - Posted 7 months ago
First order damaged in transit. Spoke to someone at Grasslands who said they would give me a call back and did not. Second delivery arrived on 22nd July. Ordered on 5th July. One plant only.
Helpful Report
(Grasslands.co.uk) - Posted 7 months ago
Well packed and general quality was good the downside , although in pyracantha 3ltr pots I was expecting plants to be larger both in height and spread 10cm high and 20cm wide ,roots very dry on these 3 where as my other order choisya was moist therefore suggesting they were not watered pre delivery. I planted after soaking overnight hopefully I can grow to a reasonable height / spread the during summer .
Helpful Report
(Grasslands.co.uk) - Posted 8 months ago
Overall we are happy with the trees, however one of the trees was quite bare/dead on one side, if I had the choice I would not have picked that tree, especially for £250. I also assumed there might be some assistance getting them into place due to the size/weight of the trees, but they were delivered on a pallet and left.
Helpful Report
(Grasslands.co.uk) - Posted 8 months ago
Very good quality purchase however delivery was not up to the arrangement said I had to ring on 3 occasions to see were it was
Helpful Report
(Grasslands.co.uk) - Posted 9 months ago
Grasslands Nursery is rated 4.7 based on 10,885 reviews