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Grasslands Nursery Reviews

4.7 Rating 11,288 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 11,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 15th June 2026

Lisa Maria Ran****

Grasslands Nursery 5 star review on 19th February 2026

Grasslands Nursery 5 star review on 18th February 2026

Grasslands Nursery 5 star review on 6th December 2025

Grasslands Nursery 5 star review on 26th October 2025

Dudley John Dou****

Grasslands Nursery 5 star review on 24th October 2025

Grasslands Nursery 5 star review on 24th October 2025

Jenny Alexa****

751

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have previously always been delighted with orders from Grasslands so I was a bit disappointed when my latest order arrived to find one of the three Heleniums ordered was a bit damaged and not of the usual quality. This might have been due to a slug being packed with the plants, which I found on opening the delivery.”

Helpful Report

(Grasslands.co.uk) - Posted 3 days ago

“I ordered a gift voucher for our son's birthday. I wrote a short message but needed to say more. Contacted Grasslands to ask them to add on but this they could not do and no means for me to do on line. There was plenty of time to make amendment. Disappointed with the. attitude.”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“I planted the privet within 4 days of receiving them in 2 bags of compost in rainy weather, watered them regularly, one is perfect 5 are showing signs of life but the remainder are looking lifeless. The reason I have not completed your feedback is to give them a chance to grow. What I can't understand is why one is perfect, 5 are showing some kind of life and I think the rest are dead. Pleased with your service but very disappointed with results.”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“Good delivery and a very healthy plant Not the Portuguese laurel ordered but a cherry Laurel substitute. I have had a portuguese laurel in the past and this plant is not the plant I ordered .SorryGrasslands ,not up to expectations ,and a serious breach of service”

Helpful Report

Posted 1 month ago

“Delivery and communication good. My 10x Robusta bamboo plants were smaller than expected tbh and pretty thin with multiple dead or damaged leaves. I watered them on arrival and planted them the following morning. They’ve been watered daily since but the jury is out on whether they will prosper. Still a bit pale. We’ll see.”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“The potted Hydrangae I received looked nothing line the picture on line with the female gardener holding a very good specimen. But I will carefully plant what you sent and tend it lovingly in the hope that it will strengthen and produce the large white blooms I want”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“The plants look healthy but half of them were out of their pots . Some have few roots and those with a better root system had remained in their pots . Also they were delivered to the wrong location.”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“My delivery was slow, after 2 weeks i still hadn't received order so I emailed them and received within 2 days. The plant itself is beautiful but the delivery let them down unfortunately.”

Grasslands Nursery 3 star review on 20th April 2026

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“It all seemed very good to begin with but a long delay on delivery and driver arrived eventually without the house number ! Bush was supposed to be a root ball but was in a pot! hoping it will be ok after a not so good service .. customer service goid before delivery but now not interested and no response !:”

Helpful Report

(Grasslands.co.uk) - Posted 2 months ago

“Not the easiest to deal with Product : moderate”

Helpful Report

(Grasslands.co.uk) - Posted 2 months ago

“I ordered two trees one came as described and as picture. The second larger but looked nothing like the picture, I know it will grow I even called the store before placing the order to confirm what I was getting, so disappointed”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“LAUREL ROOT BALL PLANTS TEN OUT OF TEN DELIVERY DRIVER EXCELLENT OFFICE STAFF,NEED TRAINING, POOR TO ZERO COMUNICATION SKILLS”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“unfortunately my order was missing one of the twelve shrubs. despite emailing, not even the courtesy of an acknowledgement yet. also, as per the photos i sent them, i am concerned as to whether the 11 sent are actuallu going to survive.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Unfortunately, Kevin didn't ring the doorbell so we didn't know that the delivery had taken place which he left in our carport. As we are both in our 80's we cannot move the heavy bag of compost. Question- will the beech hedging be ok left in the plastic bag until our gardeners return next month ? Thanks, Susan Williams”

Helpful Report

(Grasslands.co.uk) - Posted 4 months ago

“Ordered two different clematis which arrived promptly but without labels so the variety of each was unknown. Company offered to identify by photo, which I felt was impossible as they looked identical in all respects. Although the plants are in 2-3 litre pots, I also didn’t feel the plants were in reality that size. That said, they seem healthy for their size with good root systems. Overlarge packaging didn’t prevent late winter brittle stems from breaking so I’ve also lost the first flush of flowers.”

Helpful Report

(Grasslands.co.uk) - Posted 4 months ago

“The trees themselves seem fine and are still holding their autumn leaves. The canopy of one of the nine ordered is much less advanced than the others. The bamboo framing of one is set 25cm below all others. Being planted in a line this was problematic to resolve so if buying remotely like myself ask Grassland to ensure continuity with their selection before dispatch.”

Helpful Report

(Grasslands.co.uk) - Posted 4 months ago

“Delivery very slow ( and lack of communication about when I would receive my order) but holly plants, when they arrived, were in very good condition and a good size.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Nice trees and match website description however communication is poor and delivery speed is nothing but woeful.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Good hight plans. As requested put them straight away in the ground. Let’s see if this will work. Thanks”

Helpful Report

(Grasslands.co.uk) - Posted 6 months ago

“They looked very dry”

Helpful Report

(Grasslands.co.uk) - Posted 6 months ago

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Grasslands Nursery is rated 4.7 based on 11,288 reviews