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Grasslands Nursery Reviews

4.7 Rating 8,324 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 8,324 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 18th April 2024

Grasslands Nursery 5 star review on 16th April 2024

Grasslands Nursery 5 star review on 15th April 2024

Alastair McM****

Grasslands Nursery 5 star review on 14th April 2024

Grasslands Nursery 5 star review on 9th April 2024

Grasslands Nursery 5 star review on 9th April 2024

Grasslands Nursery 5 star review on 8th April 2024

579

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered two rootballed trees they arrived in good condition and were large specimens. The delivery driver was very helpful. I will have to wait a few weeks yet to see if they start to shoot as it is early spring and they are still dormant.”

Posted 2 years ago

“Delivery was very quick. I was kept well informed of the delivery status. The plant was healthy and of a good size. The only reason I gave 4 stars instead of 5 was the packaging could have been better. There was hardly any protection wrapped around the plant and a small part had been broken off. I will state, thankfully, this did not detract from the health or the overall look of plant. In spite of that I would use this nursery again”

Posted 2 years ago

“Slight problem with delivery, the company confirmed a date but the courier did not deliver. Lack of communication from company and courier meant I had to chase for info. Due to location I waited In all day for no delivery. The delivery turned up unannounced, the following day, when no one was home. Fortunately the vehicle was smaller than the usual pallet wagon, so the driver was able to access the property and off load. The trees are exactly what was described, in really good condition and look great. If it wasn’t for the lack of communication on delivery I would have scored 5 stars, based on the product I would definitely look here to purchase anymore trees.”

Posted 2 years ago

“Ordering process was easy but had to chase them for delivery date. Plants arrived in perfect condition and look great. Thank you Grasslands.”

Posted 2 years ago

“plant was smaller than show on web page so a little disappointed”

Posted 2 years ago

“The trees appear very good, however, although I was expecting them to be root balled, this was my first experience of this system and I would have expected a planting advice sheet to accompany them. I went on line for re-assurance. I would also have appreciated advice on staking together with the provision of stakes which I would have gladly paid for. I had to locate and drive some distance for stakes. All the trees are planted and tended in the hope their roots will penetrate the hessian and wire.”

Posted 2 years ago

“Great plants quickly delivered. Better notifications on delivery would have pushed to 5 star.”

Posted 2 years ago

“Extremely helpful staff”

Posted 2 years ago

“Excellent service, delivery and the tree is perfect and exactly what I wanted and as per their description. Whilst it seemed a lot of money I think it is good value for what I received when compared to what you see in local nurseries. Second tree I have bought from them and the first purchased a few years ago is thriving so hoping for the same for this one.”

Posted 2 years ago

“The established privet whips turned up on time and we’re in a reasonable condition although many of the leaves had fallen off - we are hopeful that now they have been planted this will not occur to such a degree next winter. All in all, however, a good service and the employees were very knowledgeable and helpful.”

Posted 2 years ago

“Great service from Zach. I have an issue with delivery times (saying within 2 weeks) makes it hard to plan big jobs. Zach spoke to the dispatch manager and sorted out a date for me.”

Posted 2 years ago

“More communication of expected delivery day, time.”

Posted 2 years ago

“Although delivery of the products was a little slow and the communication could have been better, I'm very pleased with the plants purchased and will return which is the main thing.”

Posted 2 years ago

“The Portuguese laurels were great and slightly bigger than expected which was perfect. Unlike other orders , little disappointed they arrived in hessein bags only and not in black plastic pot , which did cause few problems as the hessein split and soil went all over hallways in building. But quality of plant again excellent !!”

Posted 2 years ago

“Plants as per photos on web site, not the case with some other nurseries. My only quibble would be if you buy 2 it's probably as a pair and it would be great if they had the time to pick a well matched pair. Other than that very pleased”

Posted 2 years ago

“All good!..”

Posted 2 years ago

“Very good range of larger shrubs and trees”

Posted 2 years ago

“Great service overall pre delivery , shame delivery driver didn’t check instructions to call before arrival. All taken in good heart and the hedge was in good condition so no complaints overall . Seems good quality will need to see how many come to life in the spring .”

Grasslands Nursery 4 star review on 27th November 2021

Posted 2 years ago

“Quick delivery, the tree is in good shape, planted, growing, so far no problems with it. I will use this company again when I need another tree.”

Posted 2 years ago

“good quality staff very pleasant and helpful web site could be improved so you can place an order to be collected currently on delivery is an option online”

Posted 2 years ago

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Grasslands Nursery is rated 4.7 based on 8,324 reviews