Grasslands Nursery Reviews

4.7 Rating 9,509 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 11th March 2025

688

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very healthy trees turned up and delivered by a very helpful driver.”

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Posted 11 months ago

“I ordered 2 large shrubs and they were delivered a week after placing the order. Both were exceptional in quality and the carrier was brilliant. However having placed the order I id not have any update from Grasslands until the shrubs arrived. I suspect they do not have the staff to keep you updated so do not worry if you hear nothing after placing the order.”

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Posted 11 months ago

“Very nice quality root ball laurel plants ordered and delivered promptly. My only issue that I was only advised of the delivery on the day and was never provided with any delivery day options. As a result the plants were left on a pallet on my driveway whilst I was out and which I found when I returned home. This was an order in excess of £400 so I think this aspect or the order could have been handled better otherwise a 5 star review would have been provided”

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Posted 11 months ago

“Nice healthy plants for a good price”

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Posted 11 months ago

“I purchased 9 Portuguese Laurel, 2 Bamboos and various bags of compost for delivery to south west Scotland. The online ordering was straightforward and prices were extremely reasonable. Delivery was free for an order over £400 (some postcodes excluded). The items arrived on a pallet and were well packed and secure. The laurels were rooted in string bags with enough soil to keep them healthy for the journey and the bamboo were in pots. All in great condition. They are now planted in metal tubs and doing well. If there were an area I would improve on it would be communication. I did not receive any delivery info until I chased after a week. The customer service were great once I got in touch.”

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Posted 1 year ago

“The plants were great and look really healthy, were really well packaged so undamaged. We planted them the same evening so hopefully be ok!! However we were given a link to track the delivery but not a tracking number so unfortunately we were out when they arrived. Luckily our neighbour took them in for us as the delivery driver was going to return them to the depot, don't know if they would have survived that!!! So if the tracking number had been emailed to us so we could have arranged to be home it would have been 5 stars as the ordering was easy and plants were fab!!!”

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Posted 1 year ago

“Delivery was quick and plants were packed really well and protected. Plant's looked nice and healthy. Please with my purchase.”

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Posted 1 year ago

“Tried to contact the nursery by phone but as had no luck called in on my way up the M6. Very helpful member of staff answered all my questions and made some suggestions too. I placed my order online and my two trees delivered a few days later. It would have been helpful to have some idea of the time of delivery but the trees arrived with another friendly person and unloaded with care. Super trees and can’t wait for the soil to dry off a bit to get them in.”

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Posted 1 year ago

“We bought two Laurel bushes which look extremely healthy. When we came to plant them they were extremely root bound.”

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Posted 1 year ago

“First time I've used Grasslands, but a good start: A strong and healthy-looking plant promptly delivered, which at the end of the day is all I want.”

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Posted 1 year ago

“Never ordered plants before so was a bit sceptical about what state they would be in upon delivery. Very pleasantly surprised. Nice healthy plants slightly larger than expected. Would have given a 5* but the tracking system mearly tells you that your order has shipped. I phoned Grasslands and they told me my order was scheduled for delivery the next day.”

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Posted 1 year ago

“Excited to receive this as I have always wanted to grow white agapanthus. A substantial and healthy looking plant delivered carefully packaged, promptly and at a very reasonable price. To early to decide about the flowers hence the 4/5 score.”

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Posted 1 year ago

“The plant was purchased for a gift for my daughter in law. She has planted it in her garden and is delighted with it!”

Grasslands Nursery 4 star review on 13th February 2024

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Posted 1 year ago

“Overall wide selection of trees, delivered on time and really nice driver. I had 2 trees missing from my delivery, was quickly resolved.”

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Posted 1 year ago

“I have been a customer for years. Quality good and helpful staff. Also, prices are attractive compared to nearby garden centers. One star missing because choices of product at the moment are limited. Privet and bushes I purchased recently are looking good a few days after planting. Emphasis on watering cannot be underestimated. Happy to continue using nursery and recommend to others.”

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Posted 1 year ago

“Lovely healthy trees, delivered promptly by the nursery itself, with very helpful delivery man. Would definitely recommend”

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Posted 1 year ago

“Bought 5 Thuja Plicata Martin. The trees were in excellent condition but the delivery driver was unhelpful. He considered a curbside delivery as dropping them off in the middle of the road, as my wife said to him "Do you see the curb?". He came up with some excuse that his boss will reprimand him if he reverses the van. Keep this in mind if you order, good plants are let down by second-rate delivery and vans with no reverse gear.”

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Posted 1 year ago

“Great help and advice”

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Posted 1 year ago

“second time using grasslands the plants came promptly, were very healthy and well packaged”

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Posted 1 year ago

“Healthy looking plants, but not sure they where in a 3 Litre pot. Postage I found to be expensive but price of plants reasonable.”

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Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,509 reviews