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Grasslands Nursery Reviews

4.7 Rating 11,357 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 11,357 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Really please with Grasslands Nursery, Super products. But i am writing this review because i believe their staking kit could be improved, see suggestions attached.
Helpful Report
(Grasslands.co.uk) - Posted 8 months ago
Ordered 8 Cherry Laurel hedging plants. The plants themselves were excellent. Delivery took a little longer than I had hoped, as my order was grouped with others for a combined delivery. That said, it’s hard to judge what the industry standard is for plant deliveries. Overall, I’m happy with the plants, and I would use this service again.
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(Grasslands.co.uk) - Posted 9 months ago
I bought three climbers which were of excellent quality and value. I also bought a mature small tree which was very pot bound and had to be sawn out of the pot. It was also clearly suffering from being in the pot for too long. I bought on line so couldn't check the quality. Delivery was quick.
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(Grasslands.co.uk) - Posted 9 months ago
Plants, when they arrived, were absolutely perfect. Just what I wanted. Took an age to be delivered though - no suggestion while ordering that there would be a delay, and only discovered when I called to find out where the order was. Would have been nice to be informed
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(Grasslands.co.uk) - Posted 9 months ago
Purchased 2 Arrived quickly very good condition slightly disappointed in size of plant profile picture was showing twice the size of delivered plants
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(Grasslands.co.uk) - Posted 9 months ago
Service at the garden centre was good and we found a very nice specimen tree that we ordered and put a sold label with our name on it. Unfortunately, a different tree was delivered and had to be returned. The delivery service seems to be a little chaotic as we were given a couple of incorrect dates for re-delivery before we got our requested date. Sadly the tree was damaged in transit as explained and shown in the attached photos.
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(Grasslands.co.uk) - Posted 9 months ago
All planted and doing ok but 1 box of 3 was demolished when delivered and plants all over the place. Managed to salvage but not impressed with delivery.
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(Grasslands.co.uk) - Posted 9 months ago
I ordered 2 leylandii (2.25-2.5m). Ordering process and confirmation of deal worked well. The trees were however taller than the inside of the delivery van so were bent over and slightly damaged towards the top.
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(Grasslands.co.uk) - Posted 9 months ago
The plant was lovely and healthy but the packaging although solid, seemed excessively large.
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(Grasslands.co.uk) - Posted 9 months ago
The tree arrived a day later than stated on my massager. (Stated Wednesday but arrived late on Thursday) The box was battered and torn at the bottom, the tree itself was very dry and sad looking. I have planted it and hopefully it will recover. I have found lately that “Royal Mail” is really bad at delivering parcels. Such a shame. Not your fault, I’m confident that the little tree will be ok, I will take great care of it.
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(Grasslands.co.uk) - Posted 10 months ago
We found grasslands so easy, everything from looking for what we needed and help from the staff.
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(Grasslands.co.uk) - Posted 10 months ago
Good efficient service, most of the plants were only just within the growth range advertised
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(Grasslands.co.uk) - Posted 10 months ago
The plant was in transit a lot longer than was good for it (7 days) and looked a little worse for wear. Given some water and will plant out later so should be fine. The delay was no fault of Grasslands Nursery and I am pleased with the size of plant and secure packaging. Will ( and have) use(d)Grasslands Nursery again.
Grasslands Nursery 4 star review on 31st July 2025
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(Grasslands.co.uk) - Posted 11 months ago
The plant was very healthy. It arrived well packaged. Very pleased with it. The only downside was that it wasn't labelled
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(Grasslands.co.uk) - Posted 11 months ago
The plants arrived safely and properly packaged without damage! All look healthy . Maybe a quicker delivery time would help hence 4 star.
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(Grasslands.co.uk) - Posted 11 months ago
Grasslands lived up to their promises; the plants were packaged excellently and arrived in great condition at the time and date notified. Can't wait for them to flower - will use Grasslands again !
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(Grasslands.co.uk) - Posted 11 months ago
Tree delivered in excellent condition & health, slightly larger than anticipated (which was nice) and delivered promptly. Only criticism is the tracking isn't updated on Grasslands' website & there's no link provided to the courier's website, you have to search for it & manually enter your details to get delivery day & time.
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(Grasslands.co.uk) - Posted 11 months ago
The plant was a good size but some of the keaves were blackened Not sure if it was overwatering or underwatering
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(Grasslands.co.uk) - Posted 11 months ago
The reason I haven't given 5 stars is because of the delivery. The plants were a day late arriving and when they did arrive the poor things were actually lying on their side with compost and bark chippings in the bottom of the box. There was damage to the plants (the box had obviously been dropped on it's side) but as the plants are perrenials it will not affect them next year. This is not your fault, it is entirely down to the courier.
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(Grasslands.co.uk) - Posted 11 months ago
My palm tree came on time and was delivered with care. I would have liked instructions to care for my plant but I recommend the nursery for your needs without worry
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(Grasslands.co.uk) - Posted 1 year ago
Grasslands Nursery is rated 4.7 based on 11,357 reviews