Grasslands Nursery Reviews

4.7 Rating 9,941 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,941 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 30th May 2025

725

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bigger plant than I expected. Bit pot bound but has found a new home.”

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Posted 2 years ago

“Hi - admin and support on the phone were very easy and good. There was a bit of mix-up with the delivery date, but the support on the phone was very helpful in trying to rectify this, so all was okay in the end. I am dismayed with the number of leaves on my trees but I guess some of these may have blown off on the journey from Cheshire to Surrey.”

Grasslands Nursery 4 star review on 24th October 2022

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Posted 2 years ago

“Good service. Slight problems with webpage being unable to get quote resolved re postage costs which resulted with the need to call Customer Support. Customer Support very efficient and helpful.”

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Posted 2 years ago

“Was not happy with first two trays i got.They were in a box about three times as bid as the trays.Some trees were not even in the trays.Did report this but it was no go. You just said plant them and they will be ok. Second batch i recived are as a should be”

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Posted 2 years ago

“The staff in the nursery were very helpful and my plant arrived safely”

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Posted 2 years ago

“Prompt service and helpful customer liaison. I emailed to check delivery date and was answered within 2 hours.”

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Posted 2 years ago

“The plant itself looks good, and seemed to be well packaged. Delivery was quick. However, during transport the plants ended up falling outside of their pots, and luckily didn't get damaged too much, but may be worth talking to the couriers and make sure they are handling the plants with care.”

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Posted 2 years ago

“One plant was damaged but hope it’ll be okay”

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Posted 2 years ago

“Delivered when stated Height good Condition not bad (some dead areas at base of conifer) hens reduced rating. So far so good”

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Posted 2 years ago

“Huge beautiful trees very happy”

Grasslands Nursery 4 star review on 21st September 2022

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Posted 2 years ago

“Everything arrived on time, but one of the box balls was showing early signs of caterpillar blight. Luckily my beady eyed groundsman nipped that in the bud, and quarantined the plant. Totally recommend this company, and will be purchasing again.”

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Posted 2 years ago

“I have bought from you a couple of times and I'm very pleased with the quality of your plants. No negative issues to mention”

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Posted 2 years ago

“Excellent service and plant quality.”

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Posted 2 years ago

“Really impressed with the service down to the delivery driver who was polite and carried the plants to my door. Unfortunately a third of my plants were damaged , Grasslands replaced them without a fuss and delivered replacements a few days later. Very pleased.”

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Posted 2 years ago

“The plants are very good quality that I ordered. However, the delivery was not good. The drive left them at a completely different address (name and postcode!)... we did eventually find them and the people at the house let us pick them up.”

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Posted 2 years ago

“Plants arrived in a healthy condition as always however I was really disappointed this time about the 16 days it took before they were even dispatched.”

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Posted 2 years ago

“Very good plants. Good delivery.”

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Posted 2 years ago

“Quick delivery, very pleasantly surprised at how big the plants were but one of them (my hellebores) arrived with root rot and has died so I'm really disappointed with that as it was the biggest and most expensive plant I bought. I tried to resolve the issue but it didn't make it, the roots were soft, brown and looked mouldy unfortunately.”

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Posted 3 years ago

“Delivery was quicker than expected. Plants arrived in excellent condition, 1 of the pots were cracked but soil was intact and no damage was done. Customer service is brilliant, prompt response to any questions i had for the aftercare/maintenance. Bought 2 clematis armandii snowdrift, purchased another 3 plants a few days later. Very impressed with the quality and size of all plants. The only downside i would say is having to pay £10 for delivery with each purchase. Overall very pleased with everything. Will definitely be our go to for future plant shopping.”

Grasslands Nursery 4 star review on 26th May 2022

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Posted 3 years ago

“May 2022. Bought one dozen laurel potted. Arrived in less than 2wks, plants were healthy, well packed, and reasonably priced. Will definitely use again and reccomend this nursery.”

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Posted 3 years ago

Grasslands Nursery is rated 4.7 based on 9,941 reviews