Grasslands Nursery Reviews

4.7 Rating 10,628 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 10,628 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 20th November 2025

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good plants but labels do not show the name of the plant "Frozen Flame" - what they do show, it turns out after unnecessary phone calls, is the name of the nursery that produced them. Attention to detail???”

Helpful Report

Posted 1 year ago

“Helpful staff and good range of plants”

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Posted 1 year ago

“As always really good plants”

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Posted 1 year ago

“Beautiful plants/trees,delivered quickly”

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Posted 1 year ago

“This is a lovely place - a proper nursery not one of these shops that sell everything from flowers to cake to clothes! The staff are extremely helpful and I would recommend anyone who hasn’t been there to visit.”

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Posted 1 year ago

“Cracking plants”

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Posted 1 year ago

“Very pleased with the service on site - very helpful. Then ordered online - twice. In both cases, the delivery drivers were courteous and accommodating. The quality of the plants was excellent”

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Posted 1 year ago

“Plant arrived very well packaged and also very healthy.”

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Posted 1 year ago

“Absolutely beautiful plants and fantastic service”

Grasslands Nursery 5 star review on 16th March 2024

Helpful Report

Posted 1 year ago

“Delivery on time plants a little bit better than expected”

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Posted 1 year ago

“Ordered large tree - was delivered very quickly, good sized specimen tree looks to be very healthy, although dormant at the moment. Always great quality plants from here, with good visual of size you’re getting”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Excellent service I noticed after purchase I had ordered the wrong amount , this was rectified immediately and they went out their way to help Plants arrived ,Very healthy plants , well packaged and looked exactly like the pictures Thank you”

Helpful Report

Posted 1 year ago

“Plants delivered very healthy and delivered to a safe place. When there was a slight error with one item of the order, Vikki in customer services dealt with the issue immediately and sent out a correction the same week. Amazing customer service, thank you.”

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Posted 1 year ago

“Plant arrived very well packaged and all in perfect health, Would definitely recommend Gasslands to anyone wishing to buy plants.”

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Posted 1 year ago

“All of the hellebores I ordered x 5 (costing just under £100) arrived damaged with the stems on each broken. I contacted the customer service team and sent photos but am struggling to get a reply! Not a good customer experience.”

Helpful Report

Posted 1 year ago

“My bare rooted Portuguese laurels arrived looking half dead, I sent the nursery a picture of them saying I didn’t think they would all survive at this point. Several weeks later when quite a few were totally dead I sent another photo and I was told bare root plants were hard to establish and I might have done better with pot grown plants. They wouldn’t replace the dead plants, offered 20% off replacements but I had to pay the postage. Poor customer service I would say. Also parcelforce will no longer leave parcels when you are out and I was told to drive 15 miles to a depot to collect I was out in working hours. All in all a bad experience”

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Posted 1 year ago

“Excellent trees, service and value for money. I took advantage of the bulk buy deal and saved myself £125. Also, it was free delivery! The trees are exactly what I wanted. Very healthy and strong. Delivery was prompt and communication was good. The delivery driver was a nice chap and I helped him to put the trees in my back garden. Grasslands is a quality company.”

Helpful Report

Posted 1 year ago

“Exellent---the plants are top notch quality wihtout doubt. Not only were the transported with care and attention, the driver who was delivering my order waited patiently for me to get back from walking my dog neighbours dog!”

Grasslands Nursery 5 star review on 14th March 2024

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Posted 1 year ago

“Great service and very healthy trees turned up and delivered by a very helpful driver.”

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Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 10,628 reviews