This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Postal Service, Courier
Within 5 Days
average delivery time
accurate and undamaged orders
How would you rate
"Healthy plant, reasonable price, beautifully packed, arrived promptly. Perfect!"
"Against my better judgement I desided to buy a maple tree and an established wisteria from Grasslands and I have to say I am so glad I did, from there customer service to the delivery they are very professional, curteous and knowledgeable, both the Maple and wisteria are well established and healthy, fantastic I strongly recommend grasslands to anybody who want good quality and healthy trees and bushes."
"I ordered three large Red Robin shrubs. All arrived in perfect condition by an extremely helpful delivery person. The shrubs now planted and look great. All exactly the same height and width. Well done and thank you!"
"I had my delivery by grasslands truck and they were all lifted off for me, very helpful pleasant professional driver. Office staff were great on the phone. Price was good. Plants and trees superb and excellent condition, planted about 6 weeks ago now and doing really well. Thank you 👍😁"
"Delivery came at given time plant well packed
Was exactly what I ordered and very good quality"
"Delighted with the laurel hedge. Ordered Thursday evening, promptly delivered Saturday morning as asked. Excellent service and really healthy-looking plants"
"I ordered some plants from the website, at the point of order it did not say low on stock or out of stock so I proceeded with payment. My payment was immediately tacked from my account. After 2 days I received an email stating they were out of stock and that my account would be refunded.
After a further 5 days my account had still not been refunded so I emailed asking for confirmation when this would happen. Next day I received another email stating the refund would be ASAP. Happily after a further 3 days the money is back in my account. How come they can take my money immediately but I had to wait 10 days for a refund?"
"Excellent plant speedily delivered."
"This is the fist time that I have used Grasslands Nursery and was quite impressed !
Very good service and nicely packed, so all goods arrived in good condition.
Looking forward to placing a larger order to see if that is as impressive.
Into Services London Ltd"
"Ok thanks ( extremely short)"
"Good service and plants.
Delivery very very poor. Driver just drops everything on the kerb and drives off. Disgraceful customer service."
"The box plug plants arrived swiftly and were really excellent.
They were very, very healthy and 'full'."
"Fast delivery, well packaged."
"Well priced, beautiful condition and great packaging. All 10 of my hedging plants arrived in top shape. You are now my No 1 stop when looking for plants. Thank you Grassland Nursery team."
"Quick efficient service and great plants"
"I'd love to say how awesome the service and quality of my box hedge is BUT since it is not due to be delivered until October I'd be making it up!!! Don't you just love computers sometimes!"
"All plants arrived, all be it a little disheveled ha ha, very healthy. I am looking forward to planting them. Thank you"
"Absolutely beautiful healthy shrub, just as pictured. Arrived promptly and well packaged. This was a first order made after reading so many positive reviews. Would definitely recommend!"
"Fast delivery and the plants looked fine (apart from the delivery company not respecting the keep upright instructions on the box). Would buy from this company again."
"Arrived quickly and in very good condition. Very pleased, thanks"
"I was exceptionally pleased with my recent order of Japanese anemones. A great price and the plants were very well packed. In fact I think you should increase your prices!
Doris Smith - Braemar, Scotland"
"I am very pleased with all 8 Leylandii trees I bought from you. They all look very healthy, they are the correct height and have lots of very green foliage."