Grasslands Nursery Reviews

4.65 Rating 2,835 Reviews

91% of reviewers recommend Grasslands Nursery

Company Reviews

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Phone:
01565 723831

Email:
orders@grasslands.co.uk

Location:
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford

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Merchant Metrics

Shipping & delivery

Own Driver, Courier

delivery methods

Next Day

average delivery time

99%

on-time delivery

95%

accurate and undamaged orders

Customer Service

Email, Telephone

communication channels

Incorrect metrics?

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Grasslands

"I bought 50 Red Pyracantha in a 4.5 Litre pot. I had rung and asked if I could have a photograph of the Pyracantha that I wanted to buy as I wanted to see the height and kindly Mike took one of himself next to rows and rows of red Pyracantha! They were taller than Mike, 6ft, which I was extremely happy about. Unfortunately when they came they were 4ft. They arrived at 7pm at night in a very tall pallet and initially I was over the moon as they were huge. However they were triple stacked and at least 20 of them had broken tops (which brought the height down to about 3 and half foot). My gardener said the plants ‘are very sparse at the top and quite flimsy’. I booked over the phone and found Zach very helpful. I was disappointed that I had found, in date, free delivery codes on four different web sites but the Managing Director would not allow me to use as Grasslands had no such offers on. I found the price of my trees to be one of the best priced around. Despite my disappointment in my trees. I would recommend. The staff are very helpful."

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Posted 1 month ago

Grasslands

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Grasslands

"Spot on why good all round experience"

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Posted 4 hours ago

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"Great service ordered on thursday delivered on monday 7am, plants excellent would recommend. Chris."

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Posted 1 day ago

"Friendly service, quick delivery and good and reasonably priced plants"

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Posted 1 day ago

"Good quality shrubs delivered very quickly and in good condition .Whats not to like! Prices also good in comparison to other online nurserys"

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Posted 3 days ago

"Good customer service, good delivery. Bought large bamboos. Delivery is quite expensive, but no alternative and plants are large. Will definitely use them again"

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Posted 3 days ago

"Needed to buy some mature laurels about 6 foot tall . The order process was smooth as was delivery. Rang the day before to confirm delivery. As they use their own drivers, I was able to add more information to delivery. Asked the driver to call when near by as we live on narrow lane. Driver was really polite and friendly. We realised lorry could not get to house so we worked out a plan between us. Smooth painless delivery. Great service. Many thanks. Will use again. Plants of high quality with roots in hessian sacks. Made planting easy."

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Posted 5 days ago

"The hedging we ordered came early.It was well packed and in 100% condition.Iwas very pleased and will deal with firm again.thanks ivan"

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Posted 5 days ago

"Always a little nervous when ordering from a new supplier, but I have to say the service was first class, and the plants that I received today were well packed, and exceeded my expectations as far as quality was concerned. I would certainly recommend Grasslands Nursery as a supply of quality plants."

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Posted 1 week ago

"Please note! If you order after 12pm you will not qualify for next day delivery. This is not made clear on the website. I ordered after 12, opted for next day delivery option and paid the premium delivery charge without any alert that I had missed the deadline. The next morning I rang to ask when I could expect the delivery and was told I had ordered after 12 so had missed next day delivery. When I protested that there was no warning of a deadline and that the website had allowed me to press on the next day option as well as taken an extra £15 for premium delivery, I was told the information was in terms and conditions and I would not get the extra back I had paid. At the very least, the website should make the 12 pm deadline more explicit and not allow you to press the next day delivery option if you have passed the 12pm. I hope they amend their website accordingly so other people won't be misled or pay extra unnecessarily."

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Posted 2 weeks ago

"Fantastic service from start to finish."

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Posted 4 weeks ago

"The plants were of great quality as always and the delivery was prompt and hassle free! I look forward to ordering from Grasslands Nursery again soon!"

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Posted 4 weeks ago

"Quick delivery, item well packaged, tree in good condition and as described. Looked very attractive & as a standard tree wasn't too top heavy like some which will help with stability. Had an instruction leaflet which was useful. For price paid a tree stake would have been beneficial. Did have a rod to ensure tree was upright but a stake would have been great too."

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Posted 1 month ago

"Prompt delivery, good tree plant"

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Posted 1 month ago

"Ordered 4 spiral box plants..arrived in good condition,well packaged..and great quality plants..good value for money!"

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Posted 1 month ago

"planted as a small edge close to the office.Lovely colour and strong healthy plants."

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Posted 1 month ago

"Never ever, horrible service, wrong charges, Not refund received. I am on PayPal case to claim it, Liars . Go elsewhere no worth have this trouble"

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Posted 1 month ago

Hi Vojtech, Sorry you are not happy with your order, you have been refunded the £15 delivery charge due to the delayed delivery.

Thanks for your order.

Posted 1 month ago

"Very pleased with the quality of plants, will certainly order again. Quick delivery time. The packaging should signs of a battle with the delivery company, but the plants, came to no harm."

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Posted 1 month ago

"Excellent fast service"

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Posted 1 month ago

"Recommended. Products excellent. Will buy again."

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Posted 1 month ago

"bought two azalea kirin shrubs , sent quickly, good plants ,good price,good nursery,thank you, bob."

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Posted 1 month ago

Grasslands Nursery is rated 4.65 based on 2,835 reviews

Grasslands Nursery Reviews

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