Grasslands Nursery Reviews

4.7 Rating 9,735 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,735 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 25th April 2025

714

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plant healthy came on time one broken but doing ok”

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Posted 5 years ago

“The cotinus cog. Lilla plant I received from Grasslands Nursery was in very good condition and sensibly packaged in cardboard for transport. I tracked the Parcelforce delivery. I was a little disappointed that the delivery specified was all day and could not be limited to am or pm.”

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Posted 5 years ago

“Ordered online, competitive pricing, delivered as promised. Plants were of good quality.”

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Posted 5 years ago

“Grassland Nursery have been very helpful when I was ordering plants. The plants were of good quality though my client did want them to be bigger. I will definitely use you again”

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Posted 5 years ago

“efficient and reliable”

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Posted 5 years ago

“Plants were generally good quality and importantly they are as seen in the images. Delivery charge is high so be aware of that especially compared to others (almost twice competitors). So best to order in one delivery. Our bamboo was all at least the height quoted which is better than some other suppliers who end up delivering with only 1-2 shoots meeting the requirement and all our plants came in good health although could have been watered ahead of delivery..”

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Posted 5 years ago

“I ordered some lavender from Grasslands recently and I can only praise them in the speed and manner in which they delivered my plants. After receiving another delivery of plants the same day from a competitor (which were dying and poorly packaged) I can honestly say that Grasslands plants were extremely healthy, and well packaged to protect them. The only negative I can fins with this experience, was the fact that i only ordered ten plants and the boxes were far too big. I believe that you could improve in downsizing's the amount of packaging you use during transport.”

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Posted 5 years ago

“Only dealt with them once and had a large tree delivered which is just as I had ordered and it came when promised.”

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Posted 6 years ago

“Lovely plants. Delivered really quickly too. Only 4 stars as delivery was expensive, orhrwise would have been 5 stars”

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Posted 6 years ago

“Just purchased 6 large rootball laurels. Very pleased with the helpful staff, ease of ordering and delivery. The shrubs were purchased as rootball but arrived in pots and were well watered and protected with plastic. My only slight concern is that one of the shrubs rootball sack was not secure and fell off along with the soil when we took it out of the pot leaving the roots exposed, hopefully that hasn’t caused a problem....”

Grasslands Nursery 4 star review on 21st February 2019

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Posted 6 years ago

“Goods arrived promptly and were exactly as described. Would purchase from Grasslands again”

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Posted 6 years ago

“The quality of plants I bought was good an the price was reasonable for the quality. There was an annoying mixup over fence panel sizes with the salesperson on the phone which shouldn't have happened but they did resolve it fairly quickly.”

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Posted 6 years ago

“Prompt delivery, good tree plant”

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Posted 6 years ago

“Thanks for the laurel that arrived on the stated day. As described the plants were well packaged and in good health.”

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Posted 6 years ago

“I bought 50 Red Pyracantha in a 4.5 Litre pot. I had rung and asked if I could have a photograph of the Pyracantha that I wanted to buy as I wanted to see the height and kindly Mike took one of himself next to rows and rows of red Pyracantha! They were taller than Mike, 6ft, which I was extremely happy about. Unfortunately when they came they were 4ft. They arrived at 7pm at night in a very tall pallet and initially I was over the moon as they were huge. However they were triple stacked and at least 20 of them had broken tops (which brought the height down to about 3 and half foot). My gardener said the plants ‘are very sparse at the top and quite flimsy’. I booked over the phone and found Zach very helpful. I was disappointed that I had found, in date, free delivery codes on four different web sites but the Managing Director would not allow me to use as Grasslands had no such offers on. I found the price of my trees to be one of the best priced around. Despite my disappointment in my trees. I would recommend. The staff are very helpful.”

Grasslands Nursery 4 star review on 29th November 2018

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Posted 6 years ago

“ordering my new laurel root-ball hedge was easy, had a small issue needed re-delivery but Zach was on hand and helpful throughout. Plants delivered and watered for me whilst waiting at the depot. lovely healthy plants will order from them again.”

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Posted 6 years ago

“Great and tall box-shrubs received. Good info given when called the customer service line asking for planting instructions and tips etc. Definitely recommend for quality, price and prompt delivery.”

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Posted 6 years ago

“Excellent plant speedily delivered.”

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Posted 6 years ago

“Good service and plants. Delivery very very poor. Driver just drops everything on the kerb and drives off. Disgraceful customer service.”

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Posted 6 years ago

“very well priced got very quick , one negative was all 34 plants where delivered at 3 pm no time to plant then morning delivery is better , apart from working on that all else good Marie h.”

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Posted 6 years ago

Grasslands Nursery is rated 4.7 based on 9,735 reviews