Grasslands Nursery Reviews

4.7 Rating 9,949 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,949 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 14th June 2025

726

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordering my new laurel root-ball hedge was easy, had a small issue needed re-delivery but Zach was on hand and helpful throughout. Plants delivered and watered for me whilst waiting at the depot. lovely healthy plants will order from them again.”

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Posted 6 years ago

“Great and tall box-shrubs received. Good info given when called the customer service line asking for planting instructions and tips etc. Definitely recommend for quality, price and prompt delivery.”

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Posted 6 years ago

“Excellent plant speedily delivered.”

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Posted 6 years ago

“Good service and plants. Delivery very very poor. Driver just drops everything on the kerb and drives off. Disgraceful customer service.”

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Posted 6 years ago

“very well priced got very quick , one negative was all 34 plants where delivered at 3 pm no time to plant then morning delivery is better , apart from working on that all else good Marie h.”

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Posted 6 years ago

“The box plants I ordered are excellent and came quickly. The box was strong and labelled keep upright but the internal packing for two layers of plants did not stay in place in transit. See the picture- but the plants themselves were ok. I think more rigid internal supports would be better for sending out larger quantities. All the other plants arrived safely. Thanks.”

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Posted 6 years ago

“All went well, quick delivery and well packed.”

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Posted 6 years ago

“Ordered on line Plants arrived in a timely fashion were well packed and in excellent condition .Will order again. The only disappointment was that 3 plants I ordered were out of stock although the website didn’t reflect this..”

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Posted 6 years ago

“Very good communication before the purchase, order process easy and delivered on the date specified. Only issue plants very dry and had only left 2 days earlier. On the whole a good experience. One tree with damaged branch.”

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Posted 6 years ago

“Very speedy service, great packaging plants arrived with no damage. The only thing was its a little more expensive than my local garden centre and the postage seemed high”

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Posted 6 years ago

“good value. Plants arrived on time and appear to be in good condition”

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Posted 6 years ago

“Simple to place the order, good price for 30 Cherry Laurel bushes. Only down side, the plants were delivered slightly damaged as something fell on them during transit, and they arrived at 4pm. But no harm done and got them planted by 8pm that night, looks great.”

Grasslands Nursery 4 star review on 12th June 2018

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Posted 7 years ago

“Delivery driver was a excellent company ambassador.”

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Posted 7 years ago

“Delivery was extremely quick, fair prices and good quality trees - although some yellowing on some of the conifers.”

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Posted 7 years ago

“Plants arrived in good condition, securely packaged.”

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Posted 7 years ago

“My plant was delivered quickly by Royal Mail but unfortunately it hadnt been kept upright. The soil was loose in the box and 2 large pieces of the plant was broken off. I rang Grasslands to explain what had happened and was told that they cannot control what happens to the plants in transport. It was such a shame that my plant was damaged as I could tell it had started out as a lovely healthy plant.”

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Posted 7 years ago

“Great plants arrived within 3 days. Just about to place another order.”

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Posted 7 years ago

“The plants we received were very nice”

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Posted 7 years ago

“Hi the delivery timing was vague. I was expecting care instructions for the plants I ordered. However, the quality of the package and the plants are superb. Hope to place further orders in future.”

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Posted 7 years ago

“Good quality plants were delivered quite promptly and the delivery driver was helpful.”

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Posted 7 years ago

Grasslands Nursery is rated 4.7 based on 9,949 reviews