Grasslands Nursery Reviews

4.7 Rating 9,257 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,257 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

Write Your review

Tell us how Grasslands Nursery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Grasslands Nursery 5 star review on 24th November 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants were delivered healthy and in time stated, good service.”

Grasslands Nursery 5 star review on 28th February 2024

Helpful Report

Posted 8 months ago

“Excellent quality of privet plants. very well packaged on a pallet, not a single branch broken. Great service in all respects, thank you!”

Helpful Report

Posted 8 months ago

“Prompt delivery, item well packed, lovely plant!”

Helpful Report

Posted 8 months ago

“Plant arrived in super quick time in excellent condition. Ideal birthday present for my sister”

Helpful Report

Posted 8 months ago

“Good comms . Great plants”

Grasslands Nursery 5 star review on 27th February 2024

Helpful Report

Posted 8 months ago

“Good plants , well packaged and at a reasonable price”

Helpful Report

Posted 8 months ago

“Purchased some bare root Golden Privet, plants were in very good condition and dispatched and received very quickly. Packing was excellent, well protected for transportation.”

Helpful Report

Posted 8 months ago

“Really pleased with my trees, excellent quality. Always receive a friendly and helpful service from Grasslands. I was particularly impressed with the delivery man who was extremely polite and for whom nothing was too much trouble.”

Helpful Report

Posted 8 months ago

“Brilliant service, although we were out, our tree was left in a safe place & tree is exactly the size it said.”

Helpful Report

Posted 8 months ago

“Tried to contact the nursery by phone but as had no luck called in on my way up the M6. Very helpful member of staff answered all my questions and made some suggestions too. I placed my order online and my two trees delivered a few days later. It would have been helpful to have some idea of the time of delivery but the trees arrived with another friendly person and unloaded with care. Super trees and can’t wait for the soil to dry off a bit to get them in.”

Helpful Report

Posted 8 months ago

“Worth the journey to see what Grasslands was like after good information by other people but it's not for me I prefer a garden centre.”

Helpful Report

Posted 8 months ago

“Box plants received in a week. Very vigorous and healthy looking - good quality plants”

Helpful Report

Posted 8 months ago

“Very prompt delivery and the plants were well packaged and in good condition.”

Helpful Report

Posted 8 months ago

“Brilliant, healthy plants at a great cost. My only regret is that I didn't order more from the website!”

Helpful Report

Posted 8 months ago

“We bought two Laurel bushes which look extremely healthy. When we came to plant them they were extremely root bound.”

Helpful Report

Posted 8 months ago

“Great Nursery, I have been using them frequently for the past few years, supplying my business with plants for numerous projects. Vikki is always very helpful with answering any questions I may have. Delivery is usually prompt and convenient as I, or my clients, do not have to be in. I do prefer the old website system as I could easily see the original price and the trade I receive which was good. Quality of plants is exceptional and reasonably priced. Great variety ranging from perennials, to shrubs and trees. Very helpful team. I do hope to visit the nursery one day.”

Helpful Report

Posted 8 months ago

“quality was variable”

Helpful Report

Posted 8 months ago

“Purchased supposedly 6 Phormuim Cream Delight from the online ordering service Unfortunately for me Graaslands delivered the wrong plants. As their website states that colour and shape of thier plants may differ from their advertised photo I accepted this as I thought they had delivered the right plants. 2 of the plants had loose soil in the pots that gave me the impression that these had been put in to 3 litre pots from a smaller pot. This meant that the soul from the root ball fell away. I planted them all out but sent and email to Graasland questioning this. Now coming up to date, one of the Phormuim was not growing well. Surprisingly it was one where the soil fell away from the root ball. I decided to go to a garden centre and purchase another Cream Delight. When I got it home and compared to the Phormuims planted in my garden the colouring of the leaves did not match. I then sent an email to Grasslands to question why I hadn’t received the correct plants. No reply for 3 days so I phoned them to be basically told as the order was 8 months old and i didn’t query at the time of delivery it was basically my fault. I don’t even know what Phormuim plant I have planted in my garden. Cream Delight is a smaller size and the one in my garden could grow 2 or 3mr. Based on this i will need to remove all these plants and replace them at my own expense. I paid Grassmere over £100 to supply me the right plant and they don’t want to refund me anything for THEIR ERROR. I will never use this company again and I would suggest that you clear check your order on delivery because thier customer care policy as shown me they justt try want your money and take little responsibility for thier rrrors”

Helpful Report

Posted 9 months ago

“Very impressed with the plants I received which were very well packed and in very good condition. Great value for money.”

Helpful Report

Posted 9 months ago

“First time I've used Grasslands, but a good start: A strong and healthy-looking plant promptly delivered, which at the end of the day is all I want.”

Helpful Report

Posted 9 months ago

Grasslands Nursery is rated 4.7 based on 9,257 reviews