Grasslands Nursery Reviews

4.7 Rating 9,257 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,257 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 24th November 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, safely packaged but arrived in a large box. Plants look strong, healthy and well rooted. Very pleased with purchase. Looking forward to them flowering now.”

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Posted 8 months ago

“Easy to order from and delivery is quick. A good selection of plants to choose from.”

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Posted 8 months ago

“Gorgeous trees and quick delivery. Thank you .”

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Posted 8 months ago

“Plants arrived in excellent condition and were carefully packed. Will definitely order from Grasslands again.”

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Posted 8 months ago

“I purchased 9 Portuguese Laurel, 2 Bamboos and various bags of compost for delivery to south west Scotland. The online ordering was straightforward and prices were extremely reasonable. Delivery was free for an order over £400 (some postcodes excluded). The items arrived on a pallet and were well packed and secure. The laurels were rooted in string bags with enough soil to keep them healthy for the journey and the bamboo were in pots. All in great condition. They are now planted in metal tubs and doing well. If there were an area I would improve on it would be communication. I did not receive any delivery info until I chased after a week. The customer service were great once I got in touch.”

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Posted 8 months ago

“Really happy with the quality of the laurels I ordered and the service I received. Very fast response time from ordering to delivery. I visited first just to have a look around and I met a member of staff named paul who was extremely helpful and knowledgeable. Will definitely be back.”

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Posted 8 months ago

“The plants were great and look really healthy, were really well packaged so undamaged. We planted them the same evening so hopefully be ok!! However we were given a link to track the delivery but not a tracking number so unfortunately we were out when they arrived. Luckily our neighbour took them in for us as the delivery driver was going to return them to the depot, don't know if they would have survived that!!! So if the tracking number had been emailed to us so we could have arranged to be home it would have been 5 stars as the ordering was easy and plants were fab!!!”

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Posted 8 months ago

“Easy to order, quick delivery, excellent quality plant”

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Posted 8 months ago

“Great quality plants - excellent size and arrived promptly.”

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Posted 8 months ago

“Delivery was quick and plants were packed really well and protected. Plant's looked nice and healthy. Please with my purchase.”

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Posted 8 months ago

“Grasslands never disappoints their plants are a great size and quality for the price. I will be coming back again and again”

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Posted 8 months ago

“The plants we ordered and there were a lot of them turned up when expected, in good condition, the driver was very helpful unloading them for us. We were pleased with the outcome.”

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Posted 8 months ago

“Great service, plants arrived promptly and very healthy condition...”

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Posted 8 months ago

“Delivery was quicker than expected and the trees are fantastic. Very happy.”

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Posted 8 months ago

“I’ve purchased quite a lot of large laurels , they have all been good healthy stock. Delivery great. Brilliant service. Will definitely use lots more !! 🤗”

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Posted 8 months ago

“Great established good quality plants, good communication and a fantastic helpful delivery driver, highly recommended”

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Posted 8 months ago

“Hi quality plant efficiently and carefully delivered”

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Posted 8 months ago

“Customer service and communication was extremely poor! Placed order called to confirm delivery, advised it was 10 days - which was great as coincided with my gardener being available and I was going away to visit family for half-term. I was away to visit family in midlands( as half-term) and had family up from South (London and Sussex) as it was also my nieces 18th we had family dinner planned - I received text to advise delivery was taking place next day! Tried to call/email no answer! Drove back for delivery which was fine - apart from part of my order missing! Advised it wasn’t available (but no notification). Plants were poor and I duly emailed with photos. I received copy & paste responses! I had to call to 3 times to then get manager call me in my way to work! (Despite advising when I was available)! Shocking service - would not recommend at all as my garden scheme is ruined.”

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Posted 8 months ago

“lovely plants,well packed and very good size”

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Posted 8 months ago

“The Thuja Emerald trees arrived - looking absolutely beautiful. The delivery man was super-helpful and courteous. I'm planning to order more trees from Grasslands Nursery soon.”

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Posted 8 months ago

Grasslands Nursery is rated 4.7 based on 9,257 reviews