Grasslands Nursery Reviews

4.7 Rating 9,807 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

Write Your review

Tell us how Grasslands Nursery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Grasslands Nursery 5 star review on 13th May 2025

718

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a 30L Leyland cypress and a 10L magnolia and both came swiftly with a good service along the way. I was aware of the delivery process and the day it was due before it was. The trees were in great condition and were clearly well grown. This will now be my preferred supplier of plants/trees.”

Helpful Report

Posted 1 year ago

“Excellent plants. Good condition and healthy. Reliable service”

Helpful Report

Posted 1 year ago

“Great service , plants were top class . Will use again .”

Helpful Report

Posted 1 year ago

“Received several diseased specimens with rust spot holes from fungus which spread to the others as planted as a hedge, dismissive replies to our emails to customer service so I would avoid and buy from your local nursery.”

Helpful Report

Posted 1 year ago

“Two of the 12 trees we ordered are doing very poorly despite being treated the same as the other 10. I’d recommend seeing the plants you are to buy from a local nursery if possible rather than buying blindly online.”

Helpful Report

Posted 1 year ago

“I would never buy from Grasslands again, very poor customer service. Many of the laurels were covered on fungus rust spots and subsequently spread to the other bushes as these were planted as a hedge. We contacted Grasslands with our concerns of the poor quality of the specimens received and we’re disappointed with their dismissive replies. They maintained the classic signs of fungus were from cold damage, these holes and rat spots persisted and spread despite much warmer weather than the severe winter conditions they advised had caused the damage. Two of the twelve ornamental pear trees we received look pathetic even now after months of tender care but due to the lack of action from our Laurel complaints I didn’t see the point in contacting Grasslands, despite spending nearly £2k with them. I would recommend buying from your local nurseries where you can see the quality of the plants you will get, as once Grasslands have your money, sadly they just don’t care about providing good customer service thereafter.”

Helpful Report

Posted 1 year ago

“I was recommended this company by a garden designer and ordered 2 box cones (topiary) for either side of the door. They arrived in good condition with lots of fresh new growth. I followed up with a query about pruning and received a speedy response. It is a pity there isn't more advance information about delivery time. I knew the day, but was told it could arrive any time between 7am-5pm, and that no timeslots are possible, so I could have sat in all day. I do think more information should be possible. However, I'm glad to say they arrived in good time and we're happy with them.”

Helpful Report

Posted 1 year ago

“Good company ..shame about the parcel force”

Helpful Report

Posted 1 year ago

“Tree looks ok but not as good as picture Shown on website.”

Helpful Report

Posted 1 year ago

“Tree looked a lot bushier in picture from What I recieved.”

Helpful Report

Posted 1 year ago

“Fantastic tree and service”

Helpful Report

Posted 1 year ago

“Fast quality service. Amazing healthy plants.”

Grasslands Nursery 5 star review on 14th June 2023

Helpful Report

Posted 1 year ago

“Thank you. Good efficient service. Good value plants.”

Helpful Report

Posted 1 year ago

“Very happy with my pkant was well pack and look healthy and happy I would recommend a good services as well”

Grasslands Nursery 5 star review on 13th June 2023

Helpful Report

Posted 1 year ago

“Second order from grasslands. This time, 20 otto luyken laurel . All packaged well to avoid damage, all in good condition and in a short time appear to be thriving. Thanks team :)”

Helpful Report

Posted 1 year ago

“The plant was in very good condition and was well boxed up to protect it during travel. I was very pleased with my purchase”

Helpful Report

Posted 1 year ago

“super plant”

Helpful Report

Posted 1 year ago

“A really great service. Amazing customer support. Fantastic healthy plants!”

Helpful Report

Posted 1 year ago

“Excellent and very helpful delivery. Very pleased”

Helpful Report

Posted 1 year ago

“Very sturdy plants look very good now planted. I would certainly recommend this nursery.”

Helpful Report

Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,807 reviews