Grasslands Nursery Reviews

4.7 Rating 9,976 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 14th June 2025

726

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish I could give them 0 for the poorest service in the world. They asked where to drop of the plants and then drop them somewhere completely different. The delivery driver who arrive 6am went into the neighbour's property to take pictures of the plants which is so bizarre. When I contacted the company the woman was playing the blame game. Plus I 3 plants for £40+ and bought one taller plant for almost £65 and all 4 plants arrived the same exact size of a £40+ plant with most of the leaves going yellow and they are refusing to refund the difference of £15 for the 1 plant being smaller and instead threaten to collect all 4 plants. With service like this they can keep their lousy plants anyway.”

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Posted 1 year ago

“Plants were perfectly packed. Easy carrying with built-in handles. Plants in first class condition and now growing away without any restraint. First time used Grasslands Nursery, will use again, definitely.”

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Posted 1 year ago

“Excellent plants received in perfect condition.”

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Posted 1 year ago

“This was my first order with Grassland and based on that one interaction I am extremely impressed. The pictures of the plants on the website are a great feature and the plants that arrived certainly matched the quality of those in the picture. The packaging for the plants was excellent - the best I have seen of ANY online nursery/plant supplier - and they arrived in superb condition. The Order was placed late on a Tuesday evening and the plants arrived On Thursday. The price was extremely competitive and I would have a very high level of confidence in using Grasslands again.”

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Posted 1 year ago

“Excellent ordering system and very fast delivery. We ordered some pot grown laurel hedging which arrived in perfect condition - very healthy and strong-looking plants.”

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Posted 1 year ago

“First time using Grasslands Nursery. Nice website and good service. Will use again. Elaine”

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Posted 1 year ago

“Excellent plants and service with fast delivery, highly recommended!”

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Posted 1 year ago

“Received order very quickly and on time. Plants all in excellent condition and will definitely be ordering again . Thank you”

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Posted 1 year ago

“Great service - easy online ordering and questions promptly answered by customer support. Plants arrived in expertly packed in sturdy boxes.”

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Posted 1 year ago

“Easy to order online and good communication . Plant arrived within days. Very friendly and helpful deliverer. Excellent quality plant which is doing very well in garden”

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Posted 1 year ago

“Plants arrived in excellent condition and not long after ordering them. Well pleased”

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Posted 1 year ago

“Very good service and post order queries answered”

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Posted 1 year ago

“Brilliant lovely healthy plants . Very fast delivery”

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Posted 1 year ago

“Very pleased with the privet plants. Thank you very much”

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Posted 1 year ago

“Healthy plants delivered swiftly.”

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Posted 1 year ago

“Trees arrived in outstanding health and condition. So glad we ordered from this company rather than settling for what the local nursery had. Quality is best I have ever seen for plants. Will definitely be ordering from Grasslands again!”

Grasslands Nursery 5 star review on 2nd August 2023

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Posted 1 year ago

“Great quality and service. Would recommend.”

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Posted 1 year ago

“This was the first time we have used Grasslands Nursery and couldn’t be happier with the service and quality of goods delivered. Many thanks.”

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Posted 1 year ago

“Excellent choice of plants which are healthy and good value. The first time we have used Grasslands and we are very impressed with the quality. We would have no hesitation in recommending Grasslands Nursery, and we will use them again in the future.”

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Posted 1 year ago

“Worst plant that you can find in the market and awful customer service ever.”

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Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,976 reviews