Grasslands Nursery Reviews

4.7 Rating 9,395 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,395 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 31st January 2025

David Co****

Grasslands Nursery 5 star review on 26th January 2025

Anony****

Grasslands Nursery 5 star review on 21st January 2025

Pete B****

673

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lack of information on your web site. When I called to ask a question your staff were friendly and helpful. You did not advise us of delivery, it would have been helpful to be asked if we were available on day of delivery as we had to cancel arrangements we had made. Some of the plants arrived without any leaves.”

Helpful Report

Posted 1 year ago

Hello Annette, Thankyou for your review, We do always try to provide as much info as possible about the delivery, I have checked your order and it seems we were unable to get hold of you on the number you provided. The notes say we left a voicemail and emailed as well. These must not have got to you in time. I am sorry. The plants you have ordered are privet hedging, These loose their leaves in the autumn and re-grow them in the spring. The amount of leaf loss varies depending on how cold the winter is. In some mild years they can keep many of the leaves. I hope this clears up your concerns. Kind Regards Paul W

Posted 1 year ago

“So accommodating - thank you Grasslands for the delivery of the ornamental pear trees - they are fantastic/ also ordered 20 espaliered malus - looking fabulous now they’re planted . Delivery driver was really helpful too .”

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Posted 1 year ago

Thank you Kate for the incredible 5 star rating of Grasslands Nursery! We are very grateful for your loyalty and we are delighted to hear you are happy with the delivery of the ornamental pear trees and espaliered malus. We appreciate your positive comments and are glad you found our delivery driver helpful. We look forward to serving you again soon. Thank you again!

Posted 1 year ago

“Great looking trees and speedy delivery. Thanks”

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Posted 1 year ago

Thank you so much Paul for your 5 star rating of Grasslands Nursery! We really appreciate your business and are glad you were happy with the great looking trees and speedy delivery. It means a lot to us that you have chosen to be a returning customer and we look forward to doing business with you again in the future!

Posted 1 year ago

“Top quality plants growing well packed well all in great condition on arrival”

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Posted 1 year ago

Thank you so much, Clare, for your five-star rating of Grasslands! We are so glad that you are enjoying our top quality plants. We greatly appreciate your returning custom!

Posted 1 year ago

“Lovely service. The online chat is brilliant.”

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Posted 1 year ago

“Excellent service, good healthy trees and arrived well packed .”

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Posted 1 year ago

“Easy to use website, good service, using a pro delivery option. Highly recommend them.”

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Posted 1 year ago

“A first time purchase from Grasslands. Excellent service, the plants were well packaged and are of good quality.”

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Posted 1 year ago

“The service from purchase to delivery was excellent. The conifers order were not only as described, they actually surpassed my expectation. I could not be more pleased with my conifers and the price was fair too.”

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Posted 1 year ago

“Beech bare root plants turned up when expected, well packaged. I was not prepared how small the package would be - 20 beech in parcel no bigger than a small Xmas tree. I was a bit worried they were no more than twigs! But once I got them out they were nice and bushy with nice healthy roots. Planted them straight away. Already had a frost and they seem unbothered. Overall pleased, only niggle is delivery was 30 quid which seems high. was advised this was because they wd need a pallet but this was not true at all and parcel was actually v small. Apart from that, all good and wd recommend.”

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Posted 1 year ago

“Really pleased with ease of use of the website, and delivery. Laurel was in good order, and packed well. Thank you”

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Posted 1 year ago

“Our box plants arrived in excellent condition. The delivery was prompt. Overall we are very pleased with our purchase”

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Posted 1 year ago

“Everything went very well. The ordering was easy and the price was good. It would have helped if they could have been able to give an idea of when the delivery could happen but the weather didn't help them! The delivery was excellent - we were out at the time but they placed the plants exactly as we had asked. We watered them immediately and planted them recently. They look good and we are hoping for a good hedge as the months go by and we will be pruning them to encourage bulking out. All in all an excellent experience.”

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Posted 1 year ago

“Absolutely delighted with the service and value for money from Grasslands. We have moved to a new property and are designing our garden from scratch. We will definitely be using Grasslands for the Magnolia and Acer trees we require in the Spring.”

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Posted 1 year ago

“Wow! Another great tree can’t wait until spring for it to flower thank you so much. Id like to add I’ve ordered several times and every plant or tree has been delivered in great condition and in speedy delivery time! Excellent delivery team aswell thanks again and I will be ordering again very soon.”

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Posted 1 year ago

“Excellent product, delivered without problem and on good order.”

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Posted 1 year ago

“Good quality, good price and local.”

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Posted 1 year ago

“all excellent”

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Posted 1 year ago

“My plants were delivered carefully packed looking healthy and at a dood stage of growth. Excellent”

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Posted 1 year ago

“Looked healthy and decent size on arrival. Not planted yet so can’t comment on growth/survival at this stage”

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Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,395 reviews