Grasslands Nursery Reviews

4.7 Rating 9,255 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 24th November 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived quickly in a healthy condition and well packaged. Good value for the delivery convenience.”

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Posted 7 months ago

“Wonderful plants & service”

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Posted 7 months ago

“I bought hedging from Grasslands. I am super impressed with communication, delivery and the quality. Thanks so much I now have an amazing hedge”

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Posted 7 months ago

“Lovely healthy plants well packed.”

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Posted 7 months ago

“I'm not very happy with my order did not look like the plant in the picture it looks like it's of very bad quality nothing like the picture. Just a tall stem with a few tiny leafs on top.”

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Posted 7 months ago

“Beautiful half standard bay, straight and compact. Very, very pleased.”

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Posted 7 months ago

“Good plants delivered safely and timely”

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Posted 7 months ago

“A beautiful tree at a good price. Always impressed with Grasslands, large stock of plants and they've always arrived quickly and in good condition.”

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Posted 7 months ago

“I’m pleased with your service - this shrub was healthy and carefully packaged.”

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Posted 7 months ago

“Very happy with the service delivery and advice on planting .”

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Posted 7 months ago

“Good quick delivery - plant of very good quality. Plant was left un boxed on the doormat very early - luckily no-one took it!”

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Posted 7 months ago

“Fast, and professional service. From placing the order to getting my Hosta plants was excellent. The packaging of the plants was very good - it shows attention to detail and the care they take over their plants. I will be ordering from them again.”

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Posted 7 months ago

“The cheapest pleached trees we found, wasn’t sure what the condition of them would be like but we was delighted when they arrived! Great size, condition and very helpful delivery man who carried them into our back garden (my husband is in a wheelchair). Highly recommend”

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Posted 7 months ago

“The plants were very heathy and well packed”

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Posted 7 months ago

“I bought a multi stemmed amalanchia and was very pleased to find it. I had it delivered to Leeds, so the total cost to me was about £150. When it arrived, I was disappointed. It had three main stems, but they had not been pruned correctly so they were growing across each other. If I pruned it correctly now, I would only have one stem left. I have had to try to rectify the problem by putting in three linked tree stakes and bending the branches outwards. I can understand that if this was one of the last plants available, it might not be the best. Considering it’s poor form, I think it should have been sold as a second at a discounted price.”

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Posted 7 months ago

“Excellent plant as per picture. Would definitely purchase again”

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Posted 7 months ago

“Plants arrived damaged. I contacted Grasslands immediately: via phone and email. I also sent images. Over the course of six days I was first told to plant them anyway, asked to send more images and told a manager would be consulted. I asked for the plants to be returned. I wasn’t offered a refund or replacement. I’m an avid gardener who very regularly buys plants - mostly directly in-person from garden nurseries, but I’ve made about half a dozen online purchases. I never had to ask for a replacement or refund. The customer service I received is really disappointing.”

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Posted 7 months ago

“No complaints”

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Posted 7 months ago

“My hedging arrived as requested after Easter and they were carefully packed onto a pallet. It was an easy process to purchase on line and have them delievered and I would use Grasslands again”

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Posted 7 months ago

“Very good customer service and very help full all plants a very healthy and look after and the aera is clean and tidy staff a very and all the aera i mark up so you know what you are looking for would recommend this company to anybody.”

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Posted 7 months ago

Grasslands Nursery is rated 4.7 based on 9,255 reviews