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Grasslands Nursery Reviews

4.7 Rating 9,355 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 9,355 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 16th December 2024
Jenny Grai****
Grasslands Nursery 5 star review on 9th December 2024
Gee Farnsw****
Grasslands Nursery 5 star review on 9th December 2024
Gee Farnsw****
Grasslands Nursery 5 star review on 3rd December 2024
Kate ****
Grasslands Nursery 5 star review on 2nd December 2024
Paul H****
Grasslands Nursery 5 star review on 30th November 2024
Chris Rowl****
Grasslands Nursery 5 star review on 24th November 2024
Torquil B****
665
Anonymous
Anonymous  // 01/01/2019
Plants arrived quickly and in perfect condition, and bigger than I expected. Definitely worth every penny
Helpful Report
Posted 4 months ago
We ordered our laurels, which we tagged with our name, 2 weeks ago and was promised delivery the next week. Towards the end of the week we rang and were told that the products we had ordered were pre-ordered and not for delivery until October. We had picked out and put tags on the ones we wanted and paid for so how were we not having them until October. We were told that delivery wouldnt be the following Monday but would try for the Tuesday. We were due to get them delivered today but have just rang and they said delivery not today now. We havent even received a phone call to say they were not coming. We had to ring them to question why we hadnt heard off them with a delivery slot. We are now still waiting for someone to ring us back to tell us what is going on. Took our money (over £500) and customer service and communication appalling.
Helpful Report
Posted 4 months ago
We’re a community gardening group and we did an online bulk order for one of our communal spaces. The plants arrived in a great condition and communication with further delivery instructions was quick and easy. Very happy!
Grasslands Nursery 5 star review on 6th August 2024 Grasslands Nursery 5 star review on 6th August 2024
Helpful Report
Posted 4 months ago
Prompt delivery of healthy plants. Spot on!
Helpful Report
Posted 4 months ago
The three items which I ordered (Gaura, Rhus Dissectum and Verbena Bonariensis ) arrived in perfect condition, exactly as pictured in the website images shown on the website (if not a little larger) and well packaged. A previous order was equally impressive. I would have no hesitation is ordering from Grasslands again and I can highly recommend this company.
Helpful Report
Posted 4 months ago
VERY GOOD PLANTS,FAST DELIVERY
Helpful Report
Posted 4 months ago
Good plants, good price, height exceeded expectations. Good delivery communication. Would recommend
Helpful Report
Posted 4 months ago
Very efficient - fast delivery of very healthy plants and much better value than any other supplier of these helenium plants.
Helpful Report
Posted 4 months ago
Plants arrived very healthy
Helpful Report
Posted 4 months ago
Exceptional service, delivery and value for money. The plants were in wonderful condition, far better than seen in local area garden centres. I was searching for a miniture Philadelphus, found Grasslands on internet. Delivery by themselves before breakfast
Helpful Report
Posted 4 months ago
Well packaged great service
Helpful Report
Posted 4 months ago
Great Nursery providing great plants. We’ve ordered a lot of plants over the past 6 years from Grasslands, all have been online purchases, delivered in great time and fantastic quality - all are still living and thriving. Can’t ask for anything more. We tend to buy online due to the competitiveness of prices but I’d go so far as to say range, price and quality beat all local nurseries.
Helpful Report
Posted 4 months ago
Brilliant quality, great value and speedy delivery. Highly recommend this nursery
Helpful Report
Posted 4 months ago
This was my 1st order from Grasslands I took a chance due to the price being cheaper than other places and boy did it pay off! I was quite pleased with the quality and size of the plant and how quickly it was delivered. Not to mention how securely it was packaged.
Helpful Report
Posted 4 months ago
A little expensive I felt, however the plants arrived healthy and potted up well so I hope they will grow nicely.
Helpful Report
Posted 4 months ago
Did not realise you had dedicated delivery van. Arrived in perfect condition. Very Happy. Thanks.
Helpful Report
Posted 4 months ago
Would never buy again from this company Grasslands one of the main men would never admit to the trees I brought were almost rootless explained absolute nonsense? This so called man told me that he grew the trees yet Im certain they were shipped in from abroad as the had a blue tape round the stem which I believe is a customs must when importing trees?
Helpful Report
Posted 4 months ago
Arrived promptly and in good health
Helpful Report
Posted 4 months ago
Excellent plant healthy and great service
Helpful Report
Posted 4 months ago
Not a great experience, first they delivered the laurels I ordered to the wrong address even though they were using their own delivery driver and it would have been obvious it was the wrong address as it had a different house name. Then the replacement trees they sent a couple of weeks later were yellowed, one was falling out of the pot with roots showing even though I had specifically asked them to ensure the replacement trees were decent. I was so disappointed with the condition of the replacement plants I opened a return. Then several weeks later they called me and advised they would collect the next day which was nowhere near enough notice. I was away with work which I told them during the call yet their delivery driver still showed up at 6.25 am. Lucky I wasn’t home that day as I would have been very annoyed being woken up at that time of the morning. They now state they can only provide 1 days’ notice of collection which is ridiculous, and will not refund until they do collect so really they are ensuring they don’t collect and thus don’t have to refund!
Helpful Report
Posted 4 months ago
Grasslands Nursery is rated 4.7 based on 9,355 reviews