Grasslands Nursery Reviews

4.7 Rating 9,388 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,388 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 26th January 2025

668

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, the only problem I had was getting a firm delivery date.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Happy & Healthy Pleached Trees. Thank-you Grasslands Nursery, fence line went from ugly to amazing - can't wait to start planting up the borders now! Helen you were so helpful with my queries, Mr. Delivery driver you were a star too with your great advice and friendly manner. Delivery was quick, my specific requests listened to and actioned, have nothing but praise for a first class service and exceptional trees.”

Grasslands Nursery 5 star review on 29th October 2024

Helpful Report

Posted 3 months ago

“Delivery of a large tree in a 20 litre pot was made by dumping it immediately in front of my front door. The bell was not rung even though I was in the house at the time so I was unable to ask the driver to move it. Poor delivery service.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Great product! Great service! Thank you.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Tree is amazing, really good size, far outweighed expectations. Delivery chap was lovely too , thanks so much.”

Helpful Report

Posted 3 months ago

“The tree looks healthy and is exactly as expected. Very good delivery service and arrived earlier than scheduled.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Fantastic plants and very well packed with prompt delivery. Plants arrived in very healthy condition and were not pot bound. The plants were larger than I had expected which was a lovely surprise. Can highly recommended this nursery”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Trees arrived as described and healthy”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“While ordering on the telephone I especially asked for the 'bushiest' tree they could find as it was filling a hole. What arrived was a very narrow and tall free which had been heavily pruned. I complained but was juist refered to the website image (even that tree was bushier!). So no notice taken of my request.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Great plants and service, very happy.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Great plants all as described and a great service will use again”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Healthy, well-cared for shrubs. Amazing value and customer service. Purchased a large crab apple tree last year and it’s been healthy and happy.”

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(Grasslands.co.uk) - Posted 3 months ago

“Third time using grasslands. Always stick to their word. New tree has arrived and is happy in the ground. Thank you grasslands”

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(Grasslands.co.uk) - Posted 3 months ago

“I buy a lot from here and yet again great quality. Was a little apprehensive as it’s a rootball but I didn’t need to worry . They look stunning. I’m ordering more. A special thank you to Vicky and the guys that loaded them onto my trailer . Thx again”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Ordering -simple Acknowledgement - immediate Communication - ongoing Plants - fabulous condition Service - we’ll be back! Delivery - not straightforward but drive unfazed, so pleasant and efficient Thanks, Grasslands team!”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Plants arrived two days after placing the order, which was much quicker that I had expected. The delivery arrived in line with when it was promised by the order tracking service. The plants were all very healthy and good specimens. All in all very pleased with both the plants and the service”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Quality product, as we have come to expect.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“on the whole a good service but very reluctant to replace anything you are not happy with. Have had to replace stock at my expense to keep customer happy, first part of a significant order / planting will now be placed locally”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Fast delivery, good quality tree.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

“Plants arrived quickly and in fabulous condition as described.”

Helpful Report

(Grasslands.co.uk) - Posted 3 months ago

Grasslands Nursery is rated 4.7 based on 9,388 reviews