Grasslands Nursery Reviews

4.7 Rating 10,023 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 10,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 3rd July 2025

729

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tree delivered in excellent condition & health, slightly larger than anticipated (which was nice) and delivered promptly. Only criticism is the tracking isn't updated on Grasslands' website & there's no link provided to the courier's website, you have to search for it & manually enter your details to get delivery day & time.”

Helpful Report

(Grasslands.co.uk) - Posted 1 hour ago

“The plant was a good size but some of the keaves were blackened Not sure if it was overwatering or underwatering”

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(Grasslands.co.uk) - Posted 2 days ago

“The reason I haven't given 5 stars is because of the delivery. The plants were a day late arriving and when they did arrive the poor things were actually lying on their side with compost and bark chippings in the bottom of the box. There was damage to the plants (the box had obviously been dropped on it's side) but as the plants are perrenials it will not affect them next year. This is not your fault, it is entirely down to the courier.”

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(Grasslands.co.uk) - Posted 3 days ago

“My palm tree came on time and was delivered with care. I would have liked instructions to care for my plant but I recommend the nursery for your needs without worry”

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(Grasslands.co.uk) - Posted 6 days ago

“Easy to order, delivered as scheduled, seem to be in good condition, planting in progress! Thank you”

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(Grasslands.co.uk) - Posted 1 week ago

“This is my second batch of cherry laurels, to replace a proportion of a large number of root ball examples from early spring that did not take. These new plants were healthy and decently bushy, though more varied in height than the original root ball ones. They planted in easily and hopefully will take better. Good feedback from Grasslands too on the watering regime for them.”

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(Grasslands.co.uk) - Posted 1 week ago

“The plant arrived quickly and was well packed. It wasn't as tall as advertised..... the man standing next to it was very short!”

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(Grasslands.co.uk) - Posted 4 weeks ago

“Great Stipa plants! Quick delivery, just a bit expensive for the delivery.”

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(Grasslands.co.uk) - Posted 1 month ago

“no problems, good service, nice plant”

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(Grasslands.co.uk) - Posted 1 month ago

“When our tree arrived it looked as though it had been squashed against other plants in the delivery, so unfortunately some of the blossoms were to far gone to save The tree was also very dry and needed attention straight away Fortunately in the time since delivery we have watered it each day and with the recent good weather the tree has recovered and looks a lot better”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“Everything I ordered was good and I was pleased with. Two improvements I'd recommend would be that the app for tracking my order wasn't great and I'd like to have had the delivery driver knock on the door to check I was home before leaving my order in the garden. Although I was aware my order had a time slot and I did keep checking to see if anyone had arrived, I didn't hear the delivery being done neither did the driver attempt to check if I was home. I do understand that he would have left the items in the garden regardless of me being home or not but I'd like to have been made aware that he was there so I could make sure I'd moved them to a safe place. Absolutely nothing wrong with the items I ordered though so based on that I'd possibly order again.”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“I've bought from Graslands on a few occassions now and have always been very happy with the plantings. Just a small point on customer service communications however. I telephoned to ask if some rootball Photinia came in containers, and what width the containers were as I have narrow access of 70cm. I was told casually "I think the pots are 60cm wide". I accepted that at the time but phoned back later to make sure as the size was critical and stated that I may have to return them if they won't go through. I was then told, apparently after some checking, "yes the pots are 60cm wide". They arrived in pots 74cm wide. After removing the pots, a lot of clay soil and a lot of hassle we eventually got them in. Wasn't very impressed at the time.”

Helpful Report