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Grasslands Nursery Reviews

4.7 Rating 11,629 Reviews
93 %
of reviewers recommend Grasslands Nursery
Company Reviews Product Reviews
8,786
 Metrics Info
4.7
Based on 11,629 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Chris P****
Verified Buyer
“The plants arrived very healthily and well packaged. Very happy with delivery and quality.”
Helpful Report
(Grasslands.co.uk) - Posted 3 weeks ago
Vivian Harr****
Verified Buyer
“SO FAR HAPPY WITH PLANTS AND OVERALL SERVICE, BE BETTER IF P/P CHEAPER.”
Helpful Report
(Grasslands.co.uk) - Posted 3 weeks ago
Kathrine****
Verified Buyer
“Very pleased with service we received and delivery within a few days, but when the trees arrived the bamboo frame was quite mishapen on one of the trees, and a few of the securing ties where loose. It took us awhile to realign the bamboo frame, which still isn't perfect but done the best we can as novices.”
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
Sue For****
Verified Buyer
“Took a while to get very welled packed plants a bit strangely but l think they need repotting”
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
Christine Humbers****
Verified Buyer
“Very healthy plants. Drivers very helpful. Delays with delivery sometimes”
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
Patricia A****
Verified Buyer
“The plants arrived in excellent condition. My only complaint is the repeated delays in delivery and lack of communication about this. It was due to non availability of one plant which we eventually agreed should simply be cancelled”
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
Anony****
Verified Buyer
“Healthy plants. In good soil. Smaller than expected. Despite that, am about to order more.”
Helpful Report
(Grasslands.co.uk) - Posted 1 month ago
Alison Can****
Verified Buyer
“Lovely, good quality plant. Delivery was delayed due to the hot weather but Grasslands explained in advance. Pleased with my purchase.”
Helpful Report
(Grasslands.co.uk) - Posted 2 months ago
Lorraine Whe****
Verified Buyer
“I bought 2 x portugese laurels plus 1 traditional laurel. All plants arrived in good healthy condition, and delivery communication was good. Very happy with the service.”
Helpful Report
(Grasslands.co.uk) - Posted 2 months ago
ROWLAND ****
Verified Buyer
“Good and considerate service from Grasslands considering the current heatwaves but the same cannot be said for their preferred deliverer Parcelforce. Tractors / Fire-engines and other delivery vehicle were managing to access my road and therefore property but parcelforce sent messages that they were not able to ???? !!!!”
Helpful Report
(Grasslands.co.uk) - Posted 2 months ago
Steven G****
Verified Buyer
“From ordering to delivering the whole process wase easy the choice and quality of plants was great. They even withheld delivery due to the extreme heat so as the plants arrived in pristine condition One little gripe was the plants were smaller than advertised but they will grow and I ordered plant feed which was just put in with the plants crushing one but as I say it will grow Communications were excellent and all the plant care advice was excellent Will definitely recommend Regards Steve”
Helpful Report
(Grasslands.co.uk) - Posted 2 months ago
Anony****
Verified Buyer
“Grasslands Nursery service was excellent, delivery was poor. We Purchased 7 x 1.8M tall trees with compost and due to the heatwave the delivery was rightfully delayed until the weather was suitable for transporting them. This should've been a 5 star rating however the delivery tracking number did not work so we asked grasslands when it would be delivered and was informed Thursday but the order did not arrive. We had to find the delivery company online and go direct to them for an answer. They were reluctant to confirm a time but we had commitments, they did finally provide us with a delivery time. I would absolutely purchase from Grasslands again but you need to sort this issue out, it does affect customer satisfaction and feedback. Delivery notification is important to ensure someone is there to receive the goods. The goods turned up in great condition.”
Helpful Report
(Grasslands.co.uk) - Posted 2 months ago
JOSEPH FALLOWF****
Verified Buyer
“I would have given 5 but for the fact that one of the trees seems to have been left against something that has squashed the back somewhat. Otherwise excellent help with choosing the trees and delivery very good and on time.”
Helpful Report
(Grasslands.co.uk) - Posted 2 months ago
Lincoln G****
Verified Buyer
“Lovely mature laurel rootball plants from a great nursery. Ordered right at the end of the rootball season( 31st March) so many thanks to Steve and the team at Grasslands for just squeezing our order in. Staff very nice and helpful and delivery driver was excellent. One star deducted as the communications between ordering and delivery could have been much better and more frequent. Overall a very good experience and plants look great. Picture below a month after planting.”
Grasslands Nursery 4 star review on 2nd June 2026
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
Mrs C Jar****
Verified Buyer
“Delivery time not very clear.”
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
Susan A Balk****
Verified Buyer
“Easy to contact the Company and to place an order for the tree.”
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
Anony****
Verified Buyer
“My 3 Annabelle hydrangeas arrived on time. Sadly one of them was damaged (the box was too). They kindly offered me a 10% refund on the one plant. They plants are in situ now and the 3rd one will hopefully look better next year!”
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
Kevin Holl****
Verified Buyer
“Had to chase up delivery a couple of times but worth the wait”
Helpful Report
(Grasslands.co.uk) - Posted 3 months ago
Louis Broad****
Verified Buyer
“Plants received were well packaged and undamaged on delivery. Plants were as per the pictures on the website. Delivery does seem to take the maximum time indicated for delivery and had to phone up to chase.”
Helpful Report
(Grasslands.co.uk) - Posted 4 months ago
Denise Wat****
Verified Buyer
“Pleased with trees. Delivered promptly.”
Helpful Report
(Grasslands.co.uk) - Posted 4 months ago
Grasslands Nursery is rated 4.7 based on 11,629 reviews
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