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Grasslands Nursery Reviews

4.7 Rating 11,204 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 11,204 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 18th May 2026

Mrs Emma J Tu****

Grasslands Nursery 5 star review on 19th February 2026

Grasslands Nursery 5 star review on 18th February 2026

Grasslands Nursery 5 star review on 6th December 2025

Grasslands Nursery 5 star review on 26th October 2025

Dudley John Dou****

Grasslands Nursery 5 star review on 24th October 2025

Grasslands Nursery 5 star review on 24th October 2025

Jenny Alexa****

751

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an olive tree, but unfortunately, the one I received was completely different from the photo on the website. In order to return it, the company wanted to withhold almost 50% of the order. When I told them the tree was half-bald, the customer service said it looked fine.”

Helpful Report

(Grasslands.co.uk) - Posted 1 week ago

“Same as most companies good untill something is wrong then try to blame you for it.”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“Poor quality plant supplied, died but would not replace/refund. Apparently they know better than care info supplied by the RHS. You can judge a suppler when things go wrong”

Helpful Report

Posted 1 month ago

“Plants arrived slightly damaged. Planted straight away but unfortunately have not survived.”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“Bought two Abies Koreana Silberlocke 3 Litre Pot in October last year and after just one month one of them dried and lost all her needles. I was hoping it will getting better in spring but no luck and it’s still look like on photos, very upset”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“Bought some trees spent a lot of money. Happy with price and delivery but absolutely gutted since trees were delivered and planted my grass has been eaten alive and gone from luscious green to bearly any grass left in places. Especially where the trees were layed down on delivery. I believe they were infested with leather jacket lavae as I now have an infestation in the grass and going to cost a lot to sort out. Was a lovely new grass now awful to look at”

Helpful Report

Posted 1 month ago

“Lots of misinformation.”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“Poor quality plant supplied won’t replace or refund. They say RHS care instructions are wrong. Poor customer service photo below shows plant supplied with dead leaves next to pot”

Helpful Report

(Grasslands.co.uk) - Posted 1 month ago

“Sent 1 poor quality plant and tried to fob me off with a lame excuse. I have no confidence in ordering from you”

Helpful Report

(Grasslands.co.uk) - Posted 2 months ago

“Some of the trees had very minimal coverage on the pleached frame and did mot look very well trained”

Helpful Report

(Grasslands.co.uk) - Posted 2 months ago

“Hamamelis inter ruby glow 3l, whilst the pot size was as stated the plant itself was very small and absolutely nothing like the picture that accompanied the plant on the website. You're better off going to a local nursery and having a look first.”

Helpful Report

(Grasslands.co.uk) - Posted 4 months ago

“Hedge plants appear fine, but the delivery process was really frustrating. I ordered the plants and received an immediate confirmation email, which was great. Three days later I got a message saying “we’ve started digging… we’ll send an email shortly to confirm delivery.” Then nothing for 14 days. I received another update saying the order had been completed, along with a tracking number. The tracker suggested delivery would be attempted in a couple of days, I stayed home to take delivery but no delivery happened. A few days later I received another delivery notification, this one had a specific delivery slot. The slot came and went with no delivery, and the status tracker changed to 'delivery abandoned'. After chasing, I got another delivery notification with a time slot that afternoon. In the end, the plants arrived 26 days after the “we’ve started digging” email. The plants themselves seem fine, but the communication and delivery experience was really poor.”

Helpful Report

Posted 5 months ago

“As usual half the size of the pictured one will I ever learn.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“I've been very disappointed, esp as Grasslands were recommended to me.. One bush was very pot bound. A couple didn't look healthy at all.. My gardener said 'time would tell' if they survive.. Not cheap either..”

Helpful Report

(Grasslands.co.uk) - Posted 6 months ago

Dear Mrs. Jack, Thank you for taking the time to share your feedback. We're sorry to hear about your concerns and would like to help clarify what you're observing with your plants. You placed your order on 22nd October, which is late autumn. Several of the plants in your order are deciduous species, which means they naturally lose their leaves and enter dormancy during this season. Specifically: Aucuba Japonica Crotonifolia - Evergreen, should retain foliage Euonymus Emerald and Gold - Evergreen Kniphofia Pineapple Popsicle - Herbaceous perennial (dies back in winter) Salvia May Night - Herbaceous perennial (dies back in winter) Elaeagnus x ebb. Compacta - Evergreen Weigela Florida All Summer Monet - Deciduous (loses leaves in autumn/winter) Cotinus coggygria Lilla - Deciduous (loses leaves in autumn/winter) At this time of year, it's completely normal for the deciduous and herbaceous plants to look dormant or less healthy as they prepare for winter. This is not a sign of poor quality - it's their natural seasonal cycle. They will regenerate beautifully come spring. Regarding the pot-bound plant, this can actually indicate a well-established root system. Your gardener is quite right that time will tell - spring will be the true test when these plants break dormancy.

Posted 6 months ago

“Sorry for the poor review but the plants arrived nearly dead with broken parts to the plants and damage in transit. I know plants can not be delivered wet but these had not had water for a very long time and were in a very poor state when arrived with us. They are happy to replace 4 but this is still not a good way to send out plants.”

Helpful Report

(Grasslands.co.uk) - Posted 6 months ago

“2 of the 5 plants were spindly and inadequate.”

Helpful Report

(Grasslands.co.uk) - Posted 6 months ago

“Bought 6 plants, two of which died in their pots. They were expensive, but terrible quality. Grasslands have refused any responsibility for sending me these weak plants, and I am furious.”

Helpful Report

(Grasslands.co.uk) - Posted 7 months ago

We’re very sorry to hear of your disappointment, Will. The plants were supplied in good health, as shown in our dispatch photos. Once they leave the nursery, they experience different conditions, and there’s simply no way for any grower to send out plants that are “ready to die” a few days later. Hydrangeas are particularly sensitive to water changes, and sudden wilt usually results from post-delivery stress rather than poor quality. We did offer a credit for the affected plants as a goodwill gesture and remain happy to help with aftercare advice.

Posted 7 months ago

“Disappointingly my Cotinus arrived with what looked like mildewed leaves. The response to my email requesting help was a convoluted affair blaming possible silt residue from their ponds and suggesting I wash the leaves in milk or wait for the rain, as the disfiguring mottling might eventually disappear. As the plant had been bought as a housewarming gift there was no time to wait for the rain and washing in milk had no discernable effect on the leaves, I was forced to visit a garden centre to buy a replacement.”

Helpful Report

(Grasslands.co.uk) - Posted 8 months ago

“The plant collection has 3 delphiniums. 2 are okay. 1 is a bit (too) small Salvias are white rather than the expected blue”

Helpful Report

(Grasslands.co.uk) - Posted 9 months ago

“Poor condition.”

Grasslands Nursery 2 star review on 24th July 2025

Helpful Report

(Grasslands.co.uk) - Posted 10 months ago

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Grasslands Nursery is rated 4.7 based on 11,204 reviews