Grasslands Nursery Reviews

4.7 Rating 8,357 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 8,357 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 26th April 2024

581

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Until recently have always been impressed with the service and quality of plants. On a recent order one of the plants delivered was damaged. Was disappointed with the response, no offer of replacement or refund”

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Posted 2 years ago

“I bought 4 large shrubs from Grasslands at a good price and the quality of them matched my expectations. It took a long time for them to be delivered but I can understand the reasons as we are over a hundred miles away from the nursery.”

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Posted 3 years ago

“Great service great prices great plants one let down delivery when the plants came they were thrown into a box very battered about you need to pack them tighter together”

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Posted 3 years ago

“Plants great. Shame I had to purchase 2 plants when I only wanted 1.”

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Posted 3 years ago

“Easy to order the plants we wanted, after frustrations with another nursery. After placing the order we were advised the delivery was going to be longer than the estimated 10 days. However, delivery was within a week, but we were given less than 24 hours notice for the delivery. Fortunately someone was in. A few days notice for the delivery would have been good - hence only 4 stars. The 50 small Laurel plants were in good condition on arrival, so our expectations for a hedge are great - only time will tell. Will definitely consider Grasslands for future garden needs.”

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Posted 3 years ago

“The plants were well packaged, and good quality. The Nursery dealt with my order very efficiently, and kept me informed all the way.”

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Posted 3 years ago

“Superb product good price poor customer service no flexibility on delivery take it or leave it attitude”

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Posted 3 years ago

“I bought and cancelled within the day. It was satisfactory”

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Posted 3 years ago

“1st order and will be likely to re order”

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Posted 3 years ago

“The plants are super healthy and rrived quickly. The website is really easy to use and the plants are a good price. I gave it 4 stars because the packing wasn't great. The box arrived very squashed and my 2 euphorbias were damaged as a result. It was a real shame because they seemed so healthy.”

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Posted 3 years ago

“No Gardener,I! Strong and happy looking tree delivered fourteen days after order, in these difficult times. Thank you.”

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Posted 3 years ago

“Reasonable prices, fast delivery and most importantly, good customer service.”

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Posted 3 years ago

“Excellent condition these plants arrived in and on time”

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Posted 3 years ago

“Prompt friendly service. Delivery driver on time and very helpful. Plants of Good quality. Initial contact to order was difficult hence 4 stars rather than 5 but I'm assuming this was down to remote working.”

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Posted 3 years ago

“Bushes look good and arrived on expected date. Unfortunately the tracker didn’t work as expected told me they’d gone to London 250 miles away! Still waiting to plant as too windy at moment but all should be okay.”

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Posted 3 years ago

“Plants I wanted were available. Easy online ordering process and good delivery.”

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Posted 3 years ago

“The order was handled promptly. The plants were very dry on arrival and some looked stressed with dead growing points and wilted shoots. Better inspection before releasing the plants would have been desirable. The company has offered to consider replacement if they don’t establish after planting out.”

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Posted 3 years ago

“Absolutely great plants, almost look fake they are so healthy! Only slight criticism is I was refunded for one of the plants I ordered without any info as to why. I assume it was not in stock but would have liked just some info to state the reason.”

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Posted 3 years ago

“A good service nice sturdy plants delivered on time”

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Posted 3 years ago

“Most plants were delivered as described and in good/healthy condition.”

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Posted 3 years ago

Grasslands Nursery is rated 4.7 based on 8,357 reviews