Grasslands Nursery Reviews

4.66 Rating 3,003 Reviews
91% of reviewers recommend Grasslands Nursery
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Grasslands Nursery, Free Green Lane, Lower Peover, knutsford

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier
delivery methods
Next Day
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
"Website was great. The 'chat' help was very useful and Zak was able to answer all of my queries. The plant (very large laurel) looks great. I would have given 5 stars except - I specifically asked when enquiring whether the delivery people would be able to place the plant at the rear of the house. I would need to be at home to allow that. However, the delivery was made without informing me that it was going to happen and on that day I was 40 miles away (an earlier email said I would be informed once scheduling had been arranged). The delivery man contacted me but of course there was nothing he could do except leave at the front. I now have a very heavy plant to somehow drag to my rear garden."
Posted 1 year ago
"Only issue was the deliver date... was told Thursday and they arrived Saturday. When I called on Friday to find out what was happening, the lady I spoke to said she would investigate and cal me back, I never heard from her again."
Posted 1 year ago
"Easy to place order, speedy delivery and good products"
Posted 1 year ago
"good service promp not planted in pots yes look healthy and good price"
Posted 1 year ago
"Very good quality plants and good price per unit."
Posted 1 year ago
"The order was complete, laurel hedge plants were healthy and as described. The only issue was that the delivery was a day late."
Posted 1 year ago
"Quick delivery and the tree was taller than I expected, so very happy. I did request that the branches could be wrapped as it had to go through a 3ft doorway but it wasn’t. The tree itself looks fine and healthy. Good value for money."
Posted 1 year ago
Posted 1 year ago
"I ordered some hedging plants for autumn planting ad they arrived within two working days. The plants were healthy, well packaged to prevent any damage. They have now been planted out. This is the first time I have used Grasslands Nursery but I expect it will not be the last."
Posted 1 year ago
"Delivered 6 plants. Five of them looked great but disappointed with the size of the sixth plant. Had paid for 6x 10L pittosporum but that last one looks a bit ropey, sadly."
Posted 1 year ago
"Brilliant plants, delivery man so pleasant and helpful. Plants delivered in time day slot requested. Only negative was getting admin people to respond to messages left on the answer phone."
Posted 1 year ago
"Order was very good value for money. Team worked hard to ensure that the delivery could be made and within the timeframe I was targeting."
Posted 1 year ago
"good plants, good service, good price................. its all you need"
Posted 1 year ago
"Fast delivery plants well packed and looked healthy. Planted only a couple of days ago so l can't comment if they take and grow, however the root ball was very good in the pits."
Posted 1 year ago
"Good quality plants. Collection process a bit complicated! No problems."
Posted 1 year ago
"Very good plants and excellent value. Would buy again"
Posted 1 year ago
"the quality of the stock is outstanding the pines orded are the best ive ever purchaced,prompt delivery,safe secure packing just the job."
Posted 1 year ago
"The plants were delivered extremely quickly and all in good health. There was some damage to branches, however, how do you transport large bushy plants without some damage? The wrapping of the plants could have contributed to the damage, however I haven't the mind to complain. Have pruned the damage off which really did not make much difference to their appearance other than one plant lost a foot from the main leader. Overall, I am satisfied, because next year the plants will give me what I am looking for, privacy."
Posted 1 year ago
"Delivery after 5 days, delivery van too low top of one holly tree snapped one foot from top"
Posted 1 year ago
"We ordered 5 olive trees, which were beautiful. After several months, 1 of the trees went down hill and died. After much advice on how to help the tree, we decided to purchase another at half price (kindly offered to us by Grassland). We were also reminded to make arrangements for to have someone water these trees whilst we were away on holiday, which shows how much they care about there plants even after they have sold them. Great communication via email and phone throughout. Thanks to Claire who take care of the matter!"
Posted 1 year ago
Grasslands Nursery is rated 4.66 based on 3,003 reviews

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