Grasslands Nursery Reviews

4.7 Rating 9,273 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,273 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 24th November 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoyed choosing my tree from your website. I'll be back again for sure”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“I had to wait a while for delivery due to weather conditions but the conifer plants I received were beautiful and healthy”

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Posted 1 year ago

“Absolutely fantastic company from start to finish. I called for advice which they provided. Prices are very competitive too. Delivery was fast and seamless. Delivery guy was really friendly and helpful, great customer service.”

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Posted 1 year ago

“HAVING TAKEN THE TIME TO VISIT YOUR NURSERY TO PICK SUITABLE ITEMS LOTS OF THE TREES ARRIVED WITH SNAPED BRANCHES CAUSED WHEN ALL THE OTHER ITEMS ON VAN WERE DRAGGED PAST DRIVER PROCEEDED TO MISSHANDLE WHAT WERE SUPPOSED TO BE ROOT BALL TREES PICKING THEM UP BY THE TRUNKS INSTEAD OF THE ROOT BALL SNAPPING THE MAJORITY OF THE TAP ROOTS IN THE PROCESS”

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Posted 1 year ago

“Definitely shopping with Grasslands Nursery's again my cheery tree is beautiful.”

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Posted 1 year ago

“We were very pleased with the quality of the trees that we ordered and the excellent service we received in delivering the trees to our house.”

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Posted 1 year ago

“Very nice, vibrant leylandii trees. I bought them because I wanted something fast growing to fill in gaps along a fence. I thought the price was reasonable. They were delivered promptly and the delivery person was very helpful as he carried the trees into my back garden for me.”

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Posted 1 year ago

“I bought 11 cm. pots of Box hedging, these were excellent plants well grown with well developed roots. they were delivered within two days.”

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Posted 1 year ago

“I ordered some additional Heckenfee Holly online. I was really pleased with the specimens selected and delivered.”

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Posted 1 year ago

“Very healthy plants ready to be planted in our garden”

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Posted 1 year ago

“nice plantes”

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Posted 1 year ago

“I bought the black lace camellia japonica for my gentleman friend for valentine's day. He is very pleased with it. It arrived very promptly and is a healthy plant.”

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Posted 1 year ago

“All three camillia safely and looked in excellent condition warm thanks”

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Posted 1 year ago

“Excellent stock - thank you!”

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Posted 1 year ago

“Your plant was very nice. Delivery was quick. But your delivery charge of £30 is far too high. I bought from you on the recommendation from my gardener but I probably won't buy from you again.”

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Posted 1 year ago

“Excellent customer service from point of sale to after sales service. I ordered laurel hedges which were beautiful. A couple were damaged in transit and there was no hesitation to exchange them. Also happy to provide instant advice via chat whilst I was planting them. Very happy customer”

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Posted 1 year ago

“Bare root yew hedge plants were healthy, well grown and received in great condition.”

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Posted 1 year ago

“Lack of information on your web site. When I called to ask a question your staff were friendly and helpful. You did not advise us of delivery, it would have been helpful to be asked if we were available on day of delivery as we had to cancel arrangements we had made. Some of the plants arrived without any leaves.”

Helpful Report

Posted 1 year ago

Hello Annette, Thankyou for your review, We do always try to provide as much info as possible about the delivery, I have checked your order and it seems we were unable to get hold of you on the number you provided. The notes say we left a voicemail and emailed as well. These must not have got to you in time. I am sorry. The plants you have ordered are privet hedging, These loose their leaves in the autumn and re-grow them in the spring. The amount of leaf loss varies depending on how cold the winter is. In some mild years they can keep many of the leaves. I hope this clears up your concerns. Kind Regards Paul W

Posted 1 year ago

“So accommodating - thank you Grasslands for the delivery of the ornamental pear trees - they are fantastic/ also ordered 20 espaliered malus - looking fabulous now they’re planted . Delivery driver was really helpful too .”

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Posted 1 year ago

Thank you Kate for the incredible 5 star rating of Grasslands Nursery! We are very grateful for your loyalty and we are delighted to hear you are happy with the delivery of the ornamental pear trees and espaliered malus. We appreciate your positive comments and are glad you found our delivery driver helpful. We look forward to serving you again soon. Thank you again!

Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,273 reviews