Grasslands Nursery Reviews

4.7 Rating 9,356 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 16th December 2024

665

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 100 hegdes and I'm really pleased with the product and service.”

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Posted 5 months ago

Thank you for choosing Grasslands for your hedges! We're thrilled to hear you're happy with our products and service.

Posted 5 months ago

“Really superb healthy plants and much better value than I could obtain locally.”

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Posted 5 months ago

Thank you for leaving us a review! We're glad to hear that you're happy with your new plants from us.

Posted 5 months ago

“Excellently looking plants that seem to be of good quality. They were extremely well packaged and arrived promptly.”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your review! We're thrilled to hear you had a great experience with us and that you love your new plants. If you need any assistance in the future, we'd be more than happy to help. Best regards, Grasslands

Posted 5 months ago

“From start to finish I had a great experience with this company. The Laurels I purchased were in great condition, even my Gardner commented on how good they were. Will be using again 5 Star Service”

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Posted 5 months ago

Hi Roger, Thank you for your review! We’re delighted to hear that you’re pleased with our service and especially happy with your new hedges. We’d love to see some pictures of them in their new home! Best regards, Grasslands

Posted 5 months ago

“Affordable price, very good size, VERY well packed and quick delivery! I am impressed, thank you!”

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Posted 5 months ago

Thank you for your review! We take great pride in our products and packaging, so we're pleased to hear that it's evident. Thanks, Grasslands

Posted 5 months ago

“Nice plants, a little bit wilted, but once they had a good drink they are now standing proud, well packaged, will definitely use again thank you”

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Posted 5 months ago

Hi Caroline, Thank you for your review. We appreciate your feedback and are glad to hear that your plants are now thriving. Best Regards, Grasslands

Posted 5 months ago

“Healthy plants .. delivered promptly… value for money… always reliable”

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Posted 5 months ago

“Trees arrived safely and were exactly the same as advertised which is a nice surprise nowadays. Site is easy to use and l was kept up to date of the progress of my purchase. Very pleased with service and quality of trees. I am going to order more. Great job.”

Helpful Report

Posted 5 months ago

Hi Elizabeth, Thank you for your kind feedback! We’re thrilled to hear you had a positive experience with us and are happy with your new plants. Best regards, Grasslands

Posted 5 months ago

“Perfect plants, well packaged Very pleased”

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Posted 5 months ago

Thank you for your feedback! We are pleased to hear that you are happy with your new plants and our service. Best Regards, Grasslands

Posted 5 months ago

“Excellent service, the plants were brilliant and dispatched quickly and well packed.”

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Posted 5 months ago

Hi Michael, Thank you for your feedback! We’re thrilled to hear that you had a great experience with us. All the best, Grasslands

Posted 5 months ago

“large healthy trees”

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Posted 5 months ago

Thank you for leaving us a review, we are glad to hear you had a positive experience with us! Best Regards, Grasslands

Posted 5 months ago

“Lovely plants, keep you updated on your order by a telephone call and emails. First time I have used this company, will be using again.”

Helpful Report

Posted 5 months ago

Hi Mandy, Thank you for your review! We're thrilled to hear you had a great first experience with us and look forward to serving you again in the future. Best regards, Grasslands

Posted 5 months ago

“Really nice plants but arrived with a broken branch. Discount offered by customer service but no sign of it yet.”

Helpful Report

Posted 5 months ago

Hi John, We’re sorry to hear about the broken branch on your new plant. If you haven't received a response from us yet, please email us at Support@grasslands.co.uk, and we’ll be happy to assist with your inquiry. Thank you, Grasslands

Posted 5 months ago

“Ordered Sumac tree. Very pleased / very healthy/ good delivery service”

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Posted 5 months ago

Hi Sean, Thank you for leaving us a review! We are pleased to hear you had a positive experience with ourselves. Best regards, Grasslands

Posted 5 months ago

“Really pleased with my black pearl bamboo, arrived well packed and undamaged.Would definatedly buy from yourselves again.”

Helpful Report

Posted 5 months ago

Thank you for leaving us a review! We are glad to hear that you are happy with your new black pearl bamboo! Best Regards, Grasslands

Posted 5 months ago

“Once our huge 7 potted shrubs and mature trees finally arrived they were absolutely stunning. Probably the best grown with full and rich and large leaves on our cherry laurel bushes but unfortunately woeful communication from this organisation. They even told us we would be the second delivery on a certain day (we ended up the first) and they said early to mid afternoon (the biggest truck the size of our street turned up just before 7am!!!) We love our shrubs and are impressed with how beautifully healthy they look but unfortunately management is not very good as we had to wait months for them to arrive with very little communication. Therefore reluctant to use again.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback. We’ve noticed that you are in the United States, and we don’t currently offer delivery there. Could you please confirm if you used our services? If you did, we’re glad to hear that you love your new plants. We apologise for the early delivery and any inconvenience it may have caused. Best regards, Grasslands

Posted 5 months ago

“All good well pleased”

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Posted 5 months ago

Thank you for your kind review! Best Regards, Grasslands

Posted 5 months ago

“We have had a number of trees and shrubs from Grassland, the quality of their products is first glass. We do and will continue to recommend Grassland to pur friends and family.”

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Posted 5 months ago

Hi Jan, Thank you for your review and for being a loyal customer! We take great pride in nurturing our plants, so we're delighted to hear that this is reflected in their quality. We also appreciate you recommending us to your friends and family—your support means a lot to us at Grasslands. Best regards, Grasslands

Posted 5 months ago

“After excellent customer service by Sophie, our two pleached tree, ordered on Friday, were delivered as promised on the following Tuesday. Very efficient and pleasant driver carried them into my back garden for me. Couldn't praise the staff at this nursery enough. If I need anything else they will be my first port of call. Thanks guys”

Helpful Report

Posted 5 months ago

Hi Trisha, Thank you for leaving us such a lovely review, we will be sure to let Sophie know that you were happy with her service! If there is anything we can assist you with in the future we would be more than happy to help. Best Regards, Grasslands

Posted 5 months ago

“Very helpful staff. Plant arrived as arranged. Good size healthy plants at a reasonable price”

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Posted 5 months ago

Thank you for leaving us a review. We are glad to hear our team were helpful and that you love your new plants! Best Regards, Grasslands

Posted 5 months ago

Grasslands Nursery is rated 4.7 based on 9,356 reviews