Grasslands Nursery Reviews

4.7 Rating 9,738 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,738 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 29th April 2025

715

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I had tried to contact Grasslands via email on a few occasions and never received a reply, something that I think they need to look at, I ordered my trees with fingers crossed. They arrived about 5 days after ordering them. The driver was very friendly and the trees are fantastic. Thank you.”

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Posted 8 years ago

“Good Laurel plants. A little pot bound but have now settled down & shooting nicely. Thanks.”

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Posted 8 years ago

“Good Plants, quick delivery”

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Posted 8 years ago

“The plants are very good, but the packaging had broken on one box and they had to be delivered in a plastic bag.”

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Posted 8 years ago

“Plants were delivered within the quoted delivery period and courrier informed day of delivery beforehand. Plants were healthy and in good condition, and had not dried out in their pots.”

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Posted 8 years ago

“Plants are lovely but the delivery arrangements were poor. No-one contacted me to confirm delivery - and there was no tracking system. I had to phone and they couldn't give me an idea of time. I waited from early morning and plants arrived at 4pm. Pleased they got here but delivery timings need to be improved in keeping with other service providers.”

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Posted 8 years ago

“Easy to order, delivery great, product just as we expected. The one thing missing was instructions on planting. I think that would be a good addition to the service. Apart from that everything fine.”

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Posted 8 years ago

“Next Day Delivery was a little later than would have been ideal but plants ( Lleylandi + Pyracantha ) were of excellent quality and exactly as described on website and illustrated in online pictures ( if not better ).- I will definitely be ordering again from Grasslands .”

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Posted 8 years ago

“I ordered 3 Matteuccia Struthiopteris on a Wednesday and they were delivered to Northern Ireland on Friday. The packaging was superb and the ferns were delivered in excellent condition. I would certainly buy from Grasslands again.”

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Posted 8 years ago

“Great service 36 hedging plants the size I asked for delivered on time.”

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Posted 8 years ago

“website was clear and easy to navigate. plant that I bought arrived in good condition and within 4 days of purchase.”

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Posted 8 years ago

“Purchased 22x 1.6 - 1.8m laurel. Quality of product was excellent and well packaged. Water retention pellets in tubs too did not go unrecognised. Website very good, gives the impression of a caring horticultural supplier. However I did seek some verbal assurance that the product was as per the website, and just wanted to speak to someone before spending in excess of £800. However, telephone pre-sale service was particularly weak. Considering I was potentially spending in excess of £800, the female on the phone was not helpful in satisfying my general enquiries and did not seek to re-assure me of the plant quality. She certainly hasnt been on a sales course. I even suggested she may want to convince me of the quality. Fortunately, I called back and another female was helpful and my order was placed online shortly afterwards. One other constructive point - some after-care instructions would be useful, particularly on watering. Many thanks”

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Posted 8 years ago

“Happy”

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Posted 8 years ago

“Pleased with the shrubs, they arrived well packaged, and in good condition. I do think the £9.99 delivery charge was very expensive 'tho.”

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Posted 8 years ago

“I like Grasslands because it has a large range of stock, the assistants are happy to help and are knowledgeable, and the delivries are reliable.”

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Posted 8 years ago

“fast delivery and plants nice and healthy, but a little smaller than expected”

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Posted 8 years ago

“Good PRODUCT good DELIVERY good PACKING- only disappointment was the delivery charges as web site says up to x6 3ltr pots for 9.95- but was charged DOUBLE When challenged on phone sales team would not address the point . MR DYSON”

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Posted 8 years ago

“Beautiful looking plant, delivered on the alloted day and in excellent order. We now just have to wait for it to grow!”

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Posted 8 years ago

“Good service will use again”

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Posted 9 years ago

“Good quality plant received in good condition. Carrier was on time and advised ahead of arrival.”

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Posted 9 years ago

Grasslands Nursery is rated 4.7 based on 9,738 reviews