Grasslands Nursery Reviews

4.7 Rating 9,513 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,513 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 12th March 2025

689

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was really easy buying the trees we wanted at a great price even though we live a long way away. Making a call and getting good answers was nice and easy. My trees, all in great condition arrived on time as requested”

Grasslands Nursery 5 star review on 20th March 2024

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Posted 11 months ago

“I bought some plants which were delivered on the 19 of February this year. I was very impressed with the quality of the plants but found that one of the peonies I had ordered was replaced with another which was very different in form and size. Instead of a 2 litre pot of Alexander Fleming, I had a 11cm pot of Paeonia lactiflora ‘Nymphe'. I have emailed 3 times ( 20th, 22nd and 29th February ) to say that I didn't like the replacement peony which was sent without my consent ( contrary to your terms and conditions), and asked for a replacement Alexander Fleming ( which according to your website was in stock) or a full refund. I have not had a reply to my email of 29 February yet. Please would you sort it out. I had planned to buy more plants from your nursery when we received the order on the 19th because they were such good quality but, I am afraid the lack of Customer support has put me off.”

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Posted 11 months ago

“Would I use this company again no they have no customer service skills what so ever most disappointing experience the product came as a bunch of sticks nothing like the picture excuse was the leaves all drop in the winter needed they for screen ...”

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Posted 11 months ago

“Great company timely updates throughout, prices best around. Would recommend”

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Posted 11 months ago

“A lovely little Mother's Day Azalia delivered to my daughter on her 1st Mothering Sunday, great communication, very pleased, though delivery charge a bit high.”

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Posted 11 months ago

“Good plants but labels do not show the name of the plant "Frozen Flame" - what they do show, it turns out after unnecessary phone calls, is the name of the nursery that produced them. Attention to detail???”

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Posted 11 months ago

“Helpful staff and good range of plants”

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Posted 11 months ago

“As always really good plants”

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Posted 11 months ago

“Beautiful plants/trees,delivered quickly”

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Posted 11 months ago

“This is a lovely place - a proper nursery not one of these shops that sell everything from flowers to cake to clothes! The staff are extremely helpful and I would recommend anyone who hasn’t been there to visit.”

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Posted 11 months ago

“Cracking plants”

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Posted 11 months ago

“Very pleased with the service on site - very helpful. Then ordered online - twice. In both cases, the delivery drivers were courteous and accommodating. The quality of the plants was excellent”

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Posted 11 months ago

“Plant arrived very well packaged and also very healthy.”

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Posted 11 months ago

“Absolutely beautiful plants and fantastic service”

Grasslands Nursery 5 star review on 16th March 2024

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Posted 11 months ago

“Delivery on time plants a little bit better than expected”

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Posted 11 months ago

“Ordered large tree - was delivered very quickly, good sized specimen tree looks to be very healthy, although dormant at the moment. Always great quality plants from here, with good visual of size you’re getting”

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Posted 11 months ago

“Good service”

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Posted 11 months ago

“Excellent service I noticed after purchase I had ordered the wrong amount , this was rectified immediately and they went out their way to help Plants arrived ,Very healthy plants , well packaged and looked exactly like the pictures Thank you”

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Posted 11 months ago

“Plants delivered very healthy and delivered to a safe place. When there was a slight error with one item of the order, Vikki in customer services dealt with the issue immediately and sent out a correction the same week. Amazing customer service, thank you.”

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Posted 11 months ago

“Plant arrived very well packaged and all in perfect health, Would definitely recommend Gasslands to anyone wishing to buy plants.”

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Posted 11 months ago

Grasslands Nursery is rated 4.7 based on 9,513 reviews