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Grasslands Nursery Reviews

4.7 Rating 11,133 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 11,133 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Anonymous
Anonymous  // 01/01/2019
The quality of the plants we received were great. The staff on the phone were super helpful and each time I have visited the place it is impressive. I would rate them 5 stars but the day before delivery at 4pm I called to ask the time of delivery and was told 9-11am so I booked off the morning from work and told my office I'd be in for lunch. On the morning of delivery I received a text saying delivery was 3pm to 4pm which was far from ideal as I had booked only the morning off on the back of being told they would deliver 9-11am. The plants eventually turned up at 3.15pm which was annoying as I had 45 minutes left before it went dark to move and plant 30 large laurels. This left me feeling rather frustrated with the last minute change of timeslot. I had specificallly asked prior for an early morning delivery too.
Helpful Report
(Grasslands.co.uk) - Posted 4 months ago
The plants received were good quality but delivery took a lot longer than it said. It would've been nice if there was more communication ie email saying there has been a delay. I had to ring twice to find out what was going on.
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(Grasslands.co.uk) - Posted 4 months ago
All good, prompt delivery, and plants look in good condition (bare root beech hedging)
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(Grasslands.co.uk) - Posted 4 months ago
Dicksonia Antarctica fern
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(Grasslands.co.uk) - Posted 4 months ago
The quality and packaging of the products bought were excellent The delivery however was not - I was not informed that delivery was kerbside. As I am an elderly person, a very reluctant delivery person dragged the rootballed trees into my garden leaving a horrible muddy mess and a few broken branches.
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(Grasslands.co.uk) - Posted 4 months ago
Overall very happy. The only negative was the text received stating ‘digging has begun, expect imminent delivery’ then 2 weeks later I had to chase my delivery up.
Grasslands Nursery 4 star review on 1st December 2025
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(Grasslands.co.uk) - Posted 5 months ago
Bushes looked really strong and healthy delivery was good
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(Grasslands.co.uk) - Posted 5 months ago
A pleasure shopping with Grasslands. Ordered the items with no hassle when It arrived the plants where wrapped up very well. The plant was in very good condition and is now in the garden.
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(Grasslands.co.uk) - Posted 5 months ago
I ordered 12 Emerald Conifer trees and they arrived on a pallet as expected. The trees were healthy and uniform in size. The rootball has plenty of soil covered by material and the plants have plenty of body. Overall I was pleased with my purchase and they will hopefully grow into a good thick hedge as intended.
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(Grasslands.co.uk) - Posted 5 months ago
Thank you. A bit on the smoll side
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(Grasslands.co.uk) - Posted 5 months ago
Good communication from Grasslands once order placed as regards shipping arrangements, date of dispatch etc. Bare rooted plants arrived on schedule - very healthy root growth but some of the plants had less than fully healthy foliage. Might be a minor issue, but hence 4 stars rather than 5. Time will tell.
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(Grasslands.co.uk) - Posted 5 months ago
Dug and delivered in around 2 weeks (Nov 2025). Decent quality plant too. Pallet delivery company communication wasn’t great on the day but otherwise happy and would recommend.
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(Grasslands.co.uk) - Posted 5 months ago
Good value plants fingers crossed for new growth next year
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(Grasslands.co.uk) - Posted 5 months ago
Root balls arrived in good condition and are now dug in. Only reason for four star is that first warning of delivery was an email at 2:30 in the morning and then a text message at 6 o’clock in the morning saying it was going to be delivered in 20 minutes The root balls were then left on the doorstep
Helpful Report
(Grasslands.co.uk) - Posted 5 months ago
Very pleased with the plants, also came on time. However the postage charge of £30 for a pallet delivery was way over the top when delivered by their own vehicle where I got a large plastic bag
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(Grasslands.co.uk) - Posted 5 months ago
I have used Grasslands several times recently. Quality plants and a good delivery service . Keep up the good work
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(Grasslands.co.uk) - Posted 5 months ago
Received all Copper Beech trees in good condition Very happy with the service Would have been helpful to ask if I was a trade customer at the time of purchase though - I could have saved £200.00
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(Grasslands.co.uk) - Posted 5 months ago
Communication is brilliant if I had a query. However I wish they would send out gift cards, rather than me having to pay more money to get them printed off. I don’t have this persons email address to forward them across too.
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(Grasslands.co.uk) - Posted 5 months ago
I would have rated GN 5 star but for the fact that no (simple) planting instructions were included with my purchase. Otherwise, the price was right, the delivery prompt and the product was in line with its photographed description. The wisteria has now been planted using on-line instructions and looks just right for for what I am planning for my house and garden. Call me back in June when, hopefully, I will be enjoying its first summer!
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(Grasslands.co.uk) - Posted 5 months ago
Delivery took a week which is a long time in the current climate. Cost of Delivery was a lot,£10. The packaging seemed excessive but probably similar to other companies
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(Grasslands.co.uk) - Posted 6 months ago
Grasslands Nursery is rated 4.7 based on 11,133 reviews