Grasslands Nursery Reviews

4.7 Rating 9,284 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,284 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 24th November 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality with good communications throughout. Outstanding customer service from their own delivery driver too. Highly recommended.”

Helpful Report

Posted 2 years ago

“The trees appear very good, however, although I was expecting them to be root balled, this was my first experience of this system and I would have expected a planting advice sheet to accompany them. I went on line for re-assurance. I would also have appreciated advice on staking together with the provision of stakes which I would have gladly paid for. I had to locate and drive some distance for stakes. All the trees are planted and tended in the hope their roots will penetrate the hessian and wire.”

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Posted 2 years ago

“Beautiful bamboos, shrubs and plants. All Very big and bushy and healthy. Definitely recommend Grasslands and will buy from them again. Thank you”

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Posted 2 years ago

“The timeline for delivery was as expected, and the quality of the plants received was very good. Clearly there is a well managed process behind this outcome. So overall, very good experience. Keep doing the good work!”

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Posted 2 years ago

“very quick delivery, easy to find what i wanted”

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Posted 2 years ago

“Excellent customer service, speedy delivery, good value, tree looks great in situ.”

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Posted 2 years ago

“Great plants quickly delivered. Better notifications on delivery would have pushed to 5 star.”

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Posted 2 years ago

“Prompt delivery with good communication”

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Posted 2 years ago

“Very quick on delivery the trees packaged well and look healthy, will be needing more thank you.”

Helpful Report

Posted 2 years ago

“Excellent company to deal with. Our order for 80 mature conifers was dealt with efficiently throughout with direct access to experienced team members when required. A last minute reduction in the requiremen was also handled swiftly including the refund. The trees are thriving after planting.”

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Posted 2 years ago

“Great plant, good customer service, but poor and insufficient packaging together with heavy handling by the courier.”

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Posted 2 years ago

“Excellent service: wide choices of grasses, competitive prices, prompt delivery. That's all you need. John Wilkins Barton-on-Sea”

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Posted 2 years ago

“Excellent plants. Excellent service. Excellent quality. Really pleased and the hedging has been praised by a number of friends. Thanks Grasslands. I would definitely recommend them and use again.”

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Posted 2 years ago

“Excellent service - ordering on the website was easy and delivery was very quick. The pleached Red Robin trees are excellent and really healthy.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Thank you Grasslands. The plants look in good shape and seem happy enough in their new home. Only time will tell.”

Grasslands Nursery 5 star review on 13th March 2022

Helpful Report

Posted 2 years ago

“Quick delivery, polite delivery man, quality plants at good price”

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Posted 2 years ago

“The 8ft tree was delivered on a Grasslands van .It was quick and in perfect condition”

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Posted 2 years ago

“OBJECT TO BEING WALKED THROUGH ONE PAYMENT HIKE AFTER THE OTHER ...FIRST CANT BUY LESS THANK £15 worth ....THEN HAVING BEEN FORCED INTO BUYING TWO OF SHRUB I ONLY WANTED ONE OF THEN WE GET TO FINAL CHECK OUT STUNT ...MUST PAY OVER £7 SHIPPING ....WHY NOT COME CLEAN AT THE START INSTEAD OF WASTING MY TIME ...I WANTED A SHRUB FOR £9.99 AND ENDED UP BEING EXPECTED TO PAY £27 FORGET IT ...I DONT DEAL WITH PEOPLE LIKE THAT”

Helpful Report

Posted 2 years ago

“Prompt , quality service. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Grasslands Nursery is rated 4.7 based on 9,284 reviews