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Grasslands Nursery Reviews

4.7 Rating 10,600 Reviews

93 %

of reviewers recommend Grasslands Nursery

Company Reviews

Product Reviews

4.7

Based on 10,600 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 26th October 2025

Dudley John Dou****

Grasslands Nursery 5 star review on 24th October 2025

Grasslands Nursery 5 star review on 24th October 2025

Jenny Alexa****

Grasslands Nursery 5 star review on 19th October 2025

Grasslands Nursery 5 star review on 11th October 2025

Grasslands Nursery 5 star review on 8th October 2025

Kathryn Ben****

Grasslands Nursery 5 star review on 8th October 2025

Kathryn Ben****

747

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants both died within days of arriving. Called customer service and they said to give it 2 weeks to see if it was shock. I then found out that you only have 14 days to return if there’s an issue so impossible to leave for 2 weeks! Very bad experience.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

Hi Gabriel, Thank you for your feedback, and we're sorry to hear that your plants did not thrive. The Trachelospermum jasminoides you received were fully established, healthy plants at the time of dispatch. This variety is robust and unlikely to deteriorate so quickly unless there has been a significant lack of water—particularly during warm or dry spells, or if not watered thoroughly upon arrival. Our customer service team advised a short period of monitoring in case the plants were simply experiencing transplant shock, which is common after delivery and usually resolves with proper care. However, we understand your concern about the 14-day return window, and we’re sorry if that caused confusion. We’re always here to help troubleshoot planting or care issues where possible, and we regret that your experience didn’t meet expectations on this occasion.

Posted 5 months ago

“We both are very pleased with these very healthy plants. It will look lovely when it grows to the height to join the old ones. Thank you for fast service. Good day.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“The plants arrived well packaged and in very good condition. Very happy.”

Grasslands Nursery 5 star review on 23rd May 2025

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“The plant I ordered was for a friend's birthday. She is a bit of a gardener and she was thrilled with the condition of the plant and I was thrilled by the timing of delivery as it arrived on her birthday. Thank you Grasslands Nursery!”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“I love Grasslands, the plants always come looking so healthy and they have a great delivery team who are super friendly and helpful.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“The nursery website looks very good & discriptions of your plants is very easy to follow. we will use you again if we ever want any more plants shrubs or trees.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Fantastic - from the website all the way through to receipt of products. I have ordered 4 different Pierises now over the last few weeks. The quality of the plants has been excellent, the packaging is first class. FAULTLESS.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Great plants & trees. Very happy with our purchases. Service was great very friendly and helpful staff at checkout and delivery too. Will definitely be back”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Fast delivery, healthy plants and packaged well”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Lovely Stuff. Highly recommend these guys.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Having had a poor experience with another supplier (Paramount), I Ordered 4 clear Stem Cherry Laurels Novita. Very Quick delivery. Very impressed with quality of trees as described. Have ordered six more since which are pending delivery.”

Grasslands Nursery 5 star review on 22nd May 2025

Grasslands Nursery 5 star review on 22nd May 2025

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Got a lot of help and advice, purchase was ready and quick delivery”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Excellent plant (so far), excellent delivery and customer service.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Prompt delivery well packaged in sturdy box And happy as could see the wisteria had flowered ty well done”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Quick delivery top plants nice company to deal with”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Delivery on time, plants packaged professionally and in perfect condition”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Excellent service from Grasslands who delivered a number of laurel plants at short notice for a customer. Plants were large and bushy already, very healthy and gave an instant impact once planted. Customer very happy. Will definitely use Grasslands again both for customers and my own garden.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Fantastic collection of trees and shrubs available. Really helpful and knowledgeable staff. Great delivery options and arrival on time and trouble free. Great cafe on site too with lovely meals and cakes!”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“Very lovely healthy little plants, got them in and planted and just going to wait for them to grow now! Very pleased, would happily use again, thank your very much!”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

“I received the hornbeam very quickly, in very good condition and delivered in excellent packaging.”

Helpful Report

(Grasslands.co.uk) - Posted 5 months ago

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Grasslands Nursery is rated 4.7 based on 10,600 reviews