Grasslands Nursery Reviews

4.7 Rating 9,394 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 31st January 2025

David Co****

Grasslands Nursery 5 star review on 26th January 2025

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Grasslands Nursery 5 star review on 21st January 2025

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673

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“purchased 37-off Box Hedging 20cm high, received as described on the tin, well packed, quick delivery. 100% recommend this guys.”

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Posted 1 year ago

“Super purchase from grasslands.fantastic quality trachycarpus delivered very quickly and very well boxed.many thanks.”

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Posted 1 year ago

“Reliable service and high quality plants”

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Posted 1 year ago

“Beautiful plants in excellent condition delivered promptly”

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Posted 1 year ago

“The bushes we ordered were very well packed and protected and of excellent quality, I would not hesitate to buy from Grasslands again.”

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Posted 1 year ago

“The new plants arrived by parcel force all smashed up … inside the box I hope they will survive maybe use a different courier company next time”

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Posted 1 year ago

“Excellent customer service and delivery. We are very pleased with our Himalayan Birch which exceeded our expectations in terms of size and visual impact. The tree arrived within a week of ordering and was purchased at an extremely competetive price.”

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Posted 1 year ago

“Excellent plants and excellent service”

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Posted 1 year ago

“Thank you Grasslands, prompt delivery and the leylandi hedging is in perfect order and now in the ground. Highly recommend.”

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Posted 1 year ago

“Really prompt delivery, great price and excellent quality plants. I'm very happy with grasslands and will use them again in the future.”

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Posted 1 year ago

“Delivered on time by the nursery driver and with no damage at all which was surprising as they were large trees. All is good with the trees settling in well and now budding after only two weeks in the ground. Excellent”

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Posted 1 year ago

“Two weeks after planting (in wetter conditions than was ideal) and the tree seems to be well established and very healthy. As described and very prompt delivery A*”

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Posted 1 year ago

“Good quality Well packaging Quick delivery Happy customer, thanks”

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Posted 1 year ago

“Good , speedy and thorough service. Very pleased with the trees delivered.”

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Posted 1 year ago

“Absolutely awful - ignored delivery instructions (twice), incurred extra delivery charges due to their mistakes and then try to charge the customer £70 having not delivered a single plant. In dispute! I think you can always tell the nature of a business by what they do when something goes wrong - how they respond is a measure of integrity, ethics and service standards.”

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Posted 1 year ago

“Excellent service, quick and efficient. Trees arrived in good condition ready to plant. No complaints.”

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Posted 1 year ago

“I ordered a plant and though I paid £34.50 and added my shipping address grasslands emailed me to say the plant was ready for collection. I phoned to say I'd ordered it for delivery the woman I spoke to was unhelpful and said I hadn't and I needed to pay a further £9+ to have it delivered! It arrived over a week later bone dry in the pot !! For a cost of over £45 for a common rhododendron I can say quite honestly that this was the worst experience I've had from an online purchase. By contrast I purchased the exact plant in lidl for £8 and its far healthier”

Helpful Report

Posted 1 year ago

“2 stars for me , customer service and after sales is really poor, I waited 23 days for my order to be delivered, I was told it would be within 10 days. Told conflicting information that order was with transport then the trees hadn't even been dug.”

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Posted 1 year ago

“Excellent quick service and delivery, as always”

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Posted 1 year ago

“Very impressed with my first experience with Grasslands Nursery . Plant arrived healthy ,well packages and looks great in situs. Hope to purchase from you again”

Helpful Report

Posted 1 year ago

Grasslands Nursery is rated 4.7 based on 9,394 reviews