Grasslands Nursery Reviews

4.7 Rating 9,881 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,881 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

Write Your review

Tell us how Grasslands Nursery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Grasslands Nursery 5 star review on 28th May 2025

724

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very healthy plants, very well packed and delivered”

Helpful Report

Posted 3 years ago

“So called selection of two 6 packs of sempervivums contained 4 plants in each pack that were the same ! On querying this I was told it was correct as they are a selection ! What a joke ! Told I could send them back for a refund, hardly a practical solution as I'd already paid £7.99 to have them delivered !”

Helpful Report

Posted 3 years ago

“Excellent service and product. Great price and the delivery service excellent just a couple of days for the items to arrive. Plants healthy and very well rooted. Highly recommended.”

Helpful Report

Posted 3 years ago

“Ordered 3 bamboos. Great price. Arrived fast in perfect condition. Great value even with delivery cost. Very impressed. Will be back for more.”

Grasslands Nursery 5 star review on 12th July 2021

Helpful Report

Posted 3 years ago

“Sad that they couldn’t care less re the way they packaged the plants… so long as there was enough roots it was fine. I know that’s true but you, as a buyer still wants to know that some care was taken when packaging your order. The root ball on one plant was broken in two and they were shoved in sideways so that half of the roots and half of the plant were in the pot!”

Helpful Report

Posted 3 years ago

“Easy to manage web site and order process. The plants ordered, Buxus for hedging arrived in quick time, were very well packaged and in excellent condition. Overall I am very pleased with the products and service.”

Helpful Report

Posted 3 years ago

“Lovely tree in fantastic condition. Larger than I had anticipated but perfect for the space I have. Recommended.”

Helpful Report

Posted 3 years ago

“Lovely quality leylandii, delivered swiftly. I was very pleased with everything and will buy from them again. :)”

Helpful Report

Posted 3 years ago

“Great communication. Very fair price for the plants I wanted which arrived very quickly. They are flowering well too, so v happy!”

Helpful Report

Posted 3 years ago

“Excellent 5star service in all areas. Plant arrived in excellent condition. Thank you”

Helpful Report

Posted 3 years ago

“Good Price, Free Delivery, Quality Laurel Hedges for our garden”

Helpful Report

Posted 3 years ago

“Same as the grasses… damaged and out of pot, soil very very dry… hoping they take after some tlc…”

Helpful Report

Posted 3 years ago

“Were a small business and dealing with our suppliers is a huge part in our business. Grasslands were brilliant from the minute we arrived, extremely helpful staff and the quality of the trees and plants was spot on. Will definitely be using them for all our jobs going forward.”

Helpful Report

Posted 3 years ago

“Although the product themselves were good when they arrived getting them was a pain. I paid for next day and they didn't go out to the warehouse till the Tuesday, rather than the Monday and then weren't delivered till the Friday. So having paid for next day this is not what I got and at no point was I offered a refund on the delivery charge. Although the man that helped me get this sorted in the end was great several other people I spoke to had a terrible phone manner and came across like it was all just a bit too much effort to bother to help and didn't even have the common decency to say anything along the lines of sorry about this, let me see if I can help. One lady actually huffed at me which is a charming way to deal with customers. I understand that things can't always go as planned but when this is the case and not the fault of the customer it goes along way to have people on the phone that at least pretend they care!”

Helpful Report

Posted 3 years ago

“Speedy delivery. Good produce”

Helpful Report

Posted 3 years ago

“Still waiting for my delivery, order placed on 23rd June, (15 days ago.) I had to ring the company to find out what was happening, was told that the plants would be out for delivery 3 days ago but still no sign of them.”

Helpful Report

Posted 3 years ago

“Exactly as pictured well packaged”

Helpful Report

Posted 3 years ago

“Although I’ve had a good experience in the past I’m afraid this time around I’m disappointed. Although Delivery was prompt half the plants were damaged presumably in transit. Many were squashed with stems snapped off. When I complained asking for a partial refund I was told to plant them and they will recover in time 🤷🏻‍♂️ Whilst I know this will hopefully be the case it’s not really the point. The plants arrived damaged and in poor condition with many being half the size I paid for due to damages. It’s a shame but the failure to rectify my complaint means I will be going elsewhere in the future.”

Helpful Report

Posted 3 years ago

“Ordered a couple of times from this company. Large shrubs and more Delivery was super quick and efficient and items excellent quality! Will definitely recommendand keep ordering. :)”

Helpful Report

Posted 3 years ago

“We ordered 10 very large laurels.These were as described and we were more than pleased with them. The order arrived within 3 days of purchase.We were very pleased with the delivery times. The driver was polite and helpful Due to this we ordered some more and again delivery and service was great Would definitely not hesitate to recommend Grasslands.”

Helpful Report

Posted 3 years ago

Grasslands Nursery is rated 4.7 based on 9,881 reviews