Grasslands Nursery Reviews

4.7 Rating 9,282 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,282 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 24th November 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TTold to buy & pay online then ring to collect & they would refund postage fee. Went exactly as they had told me.”

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Posted 2 years ago

“Really pleased with the quality of plants in my first order from Grasslands. All were in very good condition and looked as advertised.”

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Posted 2 years ago

“Once again appalling customer services. There are errors which they admitted yet refusing to issue a final refund. Rude and do not hardly respond to emails. Had to get citizens advice involved, still ignoring emails. This company is a joke.”

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Posted 2 years ago

“Lovely, healthy privet hedging plants delivered speedily. Also, the company's online chat facility was useful and informative before ordering.”

Grasslands Nursery 5 star review on 22nd April 2022

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Posted 2 years ago

“I ordered a mature Amelanchier on a Thursday. I received an email the following day informing me it would be delivered the following monday and it was. Together with a good quality stake. An excellent service. The tree was in good condition and will grace my garden for years to come.”

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Posted 2 years ago

“First time using Grasslands, and always a worrie when buying plants, other companies selling the same product really messed be about so I tried Grasslands and all arrived this morning looking great, 100 Portuguese laurel On 2 pallets wrapped very well all looking as described and all looking in great shape , Alex the driver was a great chap helpful and polite and a thank you to Vicki in the office who took my original order she made the process so easy. So all I can say is as long as they all grow then this will be a great success Very professional from start to finish they came on the day I requested as I did order we'll in advance and all invoices sent at time of ordering with a discount for a large order so my experience so far has been great and so a very big thanks to all who helped with this order Kind Regards Colin”

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Posted 2 years ago

“Received in perfect condition and the plant is doing good.”

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Posted 2 years ago

“Quality plant well packaged quick delivery thanks”

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Posted 2 years ago

“I recently ordered 6 large bamboo plants from Grasslands Nursery - I am absolutely thrilled with them, they look exactly like the photo on the web page & we’re delivered very promptly.”

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Posted 2 years ago

“Fast delivery, nice trees and as described/pictured. Would use again. Only feedback would be if they could advise a smaller delivery window rather than just “all day” that would be more convenient.”

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Posted 2 years ago

“Good prices. Helpful office team Quick delivery friendly helpful driver Full marks everyone”

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Posted 2 years ago

“Thrilled with my tree, thank you”

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Posted 2 years ago

“Great service and delivery. Purchased an Amelanchier and it arrived promptly in beautiful condition. Very pleased.”

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Posted 2 years ago

“I was very pleased with the web chat information prior to purchasing my plant. Once ordered it arrived well packed within two days.I was though concerned when the soil fell completely away when removed from the pot which made planting more difficult.However the plant does not seem to have suffered adversely and looks strong and healthy”

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Posted 2 years ago

“Really delighted with my purchase. 5 stars for website, communication, delivery, packaging & the stars of the show the plants. Very happy & will definately use Grasslands again. Thank you.”

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Posted 2 years ago

“Healthy large plants delivered as per delivery request. Competitively priced and delivered to my home. I had some questions regarding after care and was provided with a prompt and helpful response to my email. Would recommend.”

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Posted 2 years ago

“Grasslands pack their trees so beautifully and they are super quality.”

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Posted 2 years ago

“I ordered 8 Verbena Bonariensis and they arrived within a few days, super quality and large pots. I’m sure these will be beauties when they flower. Very happy.”

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Posted 2 years ago

“My two Acer plants arrived quickly, packaged well and they're incredibly healthy, good looking plants that have already started to look great in the garden.”

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Posted 2 years ago

“Before placing the online order, we requested to receive photos of the plants since we could not go in person to Grasslands Nursery. Mike was very helpful and patient, and kept sending us the photos of the plants from all angles till we were fully happy. We are very satisfied with the delivery and cannot thank Mike enough.”

Grasslands Nursery 5 star review on 17th April 2022

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Posted 2 years ago

Grasslands Nursery is rated 4.7 based on 9,282 reviews