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Grasslands Nursery Reviews

4.7 Rating 11,601 Reviews
93 %
of reviewers recommend Grasslands Nursery
4.7
Based on 11,601 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grasslands Nursery Reviews
Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

Write Your review

Trees arrived in outstanding health and condition. So glad we ordered from this company rather than settling for what the local nursery had. Quality is best I have ever seen for plants. Will definitely be ordering from Grasslands again!
Grasslands Nursery 5 star review on 2nd August 2023
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Posted 3 years ago
Great quality and service. Would recommend.
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Posted 3 years ago
This was the first time we have used Grasslands Nursery and couldn’t be happier with the service and quality of goods delivered. Many thanks.
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Posted 3 years ago
Excellent choice of plants which are healthy and good value. The first time we have used Grasslands and we are very impressed with the quality. We would have no hesitation in recommending Grasslands Nursery, and we will use them again in the future.
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Posted 3 years ago
Worst plant that you can find in the market and awful customer service ever.
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Posted 3 years ago
Excellent good sized plants, well packed and quickly delivered.
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Posted 3 years ago
Arrived quickly and plants were well packed and in very good condition
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Posted 3 years ago
Excellent plants delivered promptly and good value too.
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Posted 3 years ago
We have had several purchases and deliveries from Grasslands and have been very happy with the quality of the plants, customer service and contact, and delivery. Would definitely recommend.
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Posted 3 years ago
Quick delivery, great price, great plants for our new hedge - really pleased.
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Posted 3 years ago
I would highly recommend Grasslands as a supplier to all my friends & family . All the plants I have purchased have been large extremely heathy and beautifuly packed. Definitely my go to online nursery for quality and great value.
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Posted 3 years ago
i've ordered a few times now from Grasslands and the service and quality is always fantastic.
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Posted 3 years ago
Top notch plants 🪴
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Posted 3 years ago
Good products, reasonably priced and excellent delivery times
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Posted 3 years ago
Not but from them they will sent you the unhealthy plants
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Posted 3 years ago
They sent a yellow and unhealthy plants! After I formed them, they ignore to accept return or replacement. No trustworthy and won’t recommend to anyone.
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Posted 3 years ago
Salvia plants where delivered in great order and on time
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Posted 3 years ago
I ordered 20 medium plants (2L pots) for my hedging. I have ordered several times from Grasslands and was satisfied as although my previous orders where larger in number and much larger plants in size, they were delivered in appropriate boxes to enable me to carry inside. This time however, the plants were delivered on a pallet in a box 20 times what was required for plants of this size and number. The driver dumped the pallet and box outside the door of my building (I live in a flat) on the street, blocking the pavement and thoroughfare in central London. I had to then arrange a delivery company to collect the pallet and empty box, at a cost of £80 plus congestion charge and with VAT costing over £120. In addition, I received a penalty notice for causing an obstruction to a public thoroughfare of £95. When I raised to Grasslands they were sorry I felt aggrieved, which of course is not an apology. I requested to speak with management which was ignored. Nowhere on the portal to payment was it pointed out that the customer is responsible for the disposal of the pallet and packaging and that the drivers leave the items wherever they see fit. This is a clause in the T&Cs but it should be clearly stated upfront at payment during the delivery section of the process with an option to reject the pallet and massively oversized packaging in favour of smaller boxes and no pallet. Please be aware as these are hidden costs and what was an order for £90 worth of plants, cost to me with the £35 delivery, over £350., so please BE AWARE. Although I have ordered from Grasslands several hundreds of pounds worth of plants this last year, and was very satisfied, this experience was shocking. I will never use them again and will be advising my wide network of gardening friends and societies likewise as this was a very disrespectful, stressful and expensive experience.
Grasslands Nursery 1 star review on 30th July 2023
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Posted 3 years ago
Fantastic plants, better than described / pictured. Equally excellent service and prompt delivery.
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Posted 3 years ago
Exactly what I wanted. A healthy ready made hedge. The delivery driver was very helpful and I received my order promptly.
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Posted 3 years ago
Grasslands Nursery is rated 4.7 based on 11,601 reviews