Grasslands Nursery Reviews

4.7 Rating 9,807 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 13th May 2025

718

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When our tree arrived it looked as though it had been squashed against other plants in the delivery, so unfortunately some of the blossoms were to far gone to save The tree was also very dry and needed attention straight away Fortunately in the time since delivery we have watered it each day and with the recent good weather the tree has recovered and looks a lot better”

Helpful Report

(Grasslands.co.uk) - Posted 11 hours ago

“What a fantastic specimen of plant, just exactly what we wanted and it arrived fairly quickly too. All round a fantastic buying experience and we will definitely be buying more plants. Thank you”

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(Grasslands.co.uk) - Posted 19 hours ago

“The tree i purchases arrived securely and in good condition. It as and is very heathy. I am extremely please with your service.”

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(Grasslands.co.uk) - Posted 20 hours ago

“Hugely impressed with the quality of the plants and the safe delivery of them”

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(Grasslands.co.uk) - Posted 20 hours ago

“Excellent plants, arrived in great condition, very happy, would definitely trade with you again.”

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(Grasslands.co.uk) - Posted 22 hours ago

“Excellent service as always”

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(Grasslands.co.uk) - Posted 1 day ago

“You have to jump through impossible hoops when it comes to returns or replacements. I bought a hardy shrub (Eleagnus Vivileg) which unfortunately failed. I gave it care and chance to recover but to no avail. Tried to get it replaced but told it should have been returned in the same pot as purchased (I dug it out and put it into a plastic wrapper for carriage). CHECK THEIR RETURNS POLICY before you buy. You have to inform Grasslands in writing within 2 days of purchase and, apparently it has to be returned in the same pot as delivered. BE VERY AWARE, once you transfer your plant or expensive tree from pot to ground you’re on your own without replacement or refund. Some plants do fail for no apparent reason and many other local suppliers offer up to 5 years warranty without question. Grasslands does not do customer care. I will be buying my stock from other suppliers in future.”

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Posted 1 day ago

“Very good Service”

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(Grasslands.co.uk) - Posted 1 day ago

“The order was delivered in a short time, in good condition, and the deliveryperson was very friendly and helpdul. Thank you for your good business!”

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(Grasslands.co.uk) - Posted 1 day ago

“I purchased a tree fern from grasslands Nursery they were excellent to deal with great service and the staff at the nursery were very Helpful”

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(Grasslands.co.uk) - Posted 1 day ago

“I ordered 2 pyracantha which arrived very quickly and in good condition. They were good value for the money”

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(Grasslands.co.uk) - Posted 2 days ago

“I have always had great service and quality plants for myself and my clients. They always comment on how great they look.”

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(Grasslands.co.uk) - Posted 2 days ago

“The product ( Magnolia De. Festirose 15 Litre Pot)was fine but the delivery time was far too long . It was probably stated on the website but 10 working days is a bit to long. I actually orderd on the 20/4 and received on the 8/5 so it took even longer”

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(Grasslands.co.uk) - Posted 2 days ago

“Everything I ordered was good and I was pleased with. Two improvements I'd recommend would be that the app for tracking my order wasn't great and I'd like to have had the delivery driver knock on the door to check I was home before leaving my order in the garden. Although I was aware my order had a time slot and I did keep checking to see if anyone had arrived, I didn't hear the delivery being done neither did the driver attempt to check if I was home. I do understand that he would have left the items in the garden regardless of me being home or not but I'd like to have been made aware that he was there so I could make sure I'd moved them to a safe place. Absolutely nothing wrong with the items I ordered though so based on that I'd possibly order again.”

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(Grasslands.co.uk) - Posted 2 days ago

“I bought a Acer Palmatum Twomblys Red Sentinel recently and was not disappointed. The plant was a beautiful specimen and came well packaged. Would not hesitate to use them again.”

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