Grasslands Nursery Reviews

4.7 Rating 9,149 Reviews

93 %

of reviewers recommend Grasslands Nursery

4.7

Based on 9,149 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Grasslands Nursery 5 star review on 12th October 2024

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Grasslands Nursery 5 star review on 4th October 2024

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Grasslands Nursery 3 star review on 30th September 2024

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Grasslands Nursery 5 star review on 25th September 2024

Marci Hart****

651

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online and the trees are exactly as they appear in the photographs. Very polite and helpful staff when contacted to amend my order. The whole process was easy, problem free and delivery was within the given time range so overall, I enjoyed the experience and will definately return for future purchases.”

Helpful Report

(Grasslands.co.uk) - Posted 5 hours ago

“It was hard to judge what size boxing heading I needed but that's my fault . Service was first class Thanks”

Helpful Report

(Grasslands.co.uk) - Posted 6 hours ago

“Great customer service, the only problem I had was getting a firm delivery date.”

Helpful Report

(Grasslands.co.uk) - Posted 6 hours ago

“Happy & Healthy Pleached Trees. Thank-you Grasslands Nursery, fence line went from ugly to amazing - can't wait to start planting up the borders now! Helen you were so helpful with my queries, Mr. Delivery driver you were a star too with your great advice and friendly manner. Delivery was quick, my specific requests listened to and actioned, have nothing but praise for a first class service and exceptional trees.”

Helpful Report

Posted 7 hours ago

“Delivery of a large tree in a 20 litre pot was made by dumping it immediately in front of my front door. The bell was not rung even though I was in the house at the time so I was unable to ask the driver to move it. Poor delivery service.”

Helpful Report

(Grasslands.co.uk) - Posted 12 hours ago

“Great product! Great service! Thank you.”

Helpful Report

(Grasslands.co.uk) - Posted 12 hours ago

“Tree is amazing, really good size, far outweighed expectations. Delivery chap was lovely too , thanks so much.”

Helpful Report

Posted 13 hours ago

“The tree looks healthy and is exactly as expected. Very good delivery service and arrived earlier than scheduled.”

Helpful Report

(Grasslands.co.uk) - Posted 13 hours ago

“Fantastic plants and very well packed with prompt delivery. Plants arrived in very healthy condition and were not pot bound. The plants were larger than I had expected which was a lovely surprise. Can highly recommended this nursery”

Helpful Report

(Grasslands.co.uk) - Posted 15 hours ago

“Trees arrived as described and healthy”

Helpful Report

(Grasslands.co.uk) - Posted 1 day ago

“While ordering on the telephone I especially asked for the 'bushiest' tree they could find as it was filling a hole. What arrived was a very narrow and tall free which had been heavily pruned. I complained but was juist refered to the website image (even that tree was bushier!). So no notice taken of my request.”

Helpful Report

(Grasslands.co.uk) - Posted 1 day ago

“Great plants and service, very happy.”

Helpful Report

(Grasslands.co.uk) - Posted 1 day ago

“Great plants all as described and a great service will use again”

Helpful Report

(Grasslands.co.uk) - Posted 1 day ago

“Healthy, well-cared for shrubs. Amazing value and customer service. Purchased a large crab apple tree last year and it’s been healthy and happy.”

Helpful Report

(Grasslands.co.uk) - Posted 2 days ago

“Third time using grasslands. Always stick to their word. New tree has arrived and is happy in the ground. Thank you grasslands”

Helpful Report

(Grasslands.co.uk) - Posted 2 days ago

“I buy a lot from here and yet again great quality. Was a little apprehensive as it’s a rootball but I didn’t need to worry . They look stunning. I’m ordering more. A special thank you to Vicky and the guys that loaded them onto my trailer . Thx again”

Helpful Report

(Grasslands.co.uk) - Posted 3 days ago

“Ordering -simple Acknowledgement - immediate Communication - ongoing Plants - fabulous condition Service - we’ll be back! Delivery - not straightforward but drive unfazed, so pleasant and efficient Thanks, Grasslands team!”

Helpful Report

(Grasslands.co.uk) - Posted 3 days ago

“Plants arrived two days after placing the order, which was much quicker that I had expected. The delivery arrived in line with when it was promised by the order tracking service. The plants were all very healthy and good specimens. All in all very pleased with both the plants and the service”

Helpful Report

(Grasslands.co.uk) - Posted 4 days ago

“Quality product, as we have come to expect.”

Helpful Report

(Grasslands.co.uk) - Posted 4 days ago

“on the whole a good service but very reluctant to replace anything you are not happy with. Have had to replace stock at my expense to keep customer happy, first part of a significant order / planting will now be placed locally”

Helpful Report

(Grasslands.co.uk) - Posted 4 days ago

Grasslands Nursery is rated 4.7 based on 9,149 reviews