A little disappointed unfortunately. At first I was very impressed by the customer service I received after my order, lots of emails and updates as to when my order would be dispatched and a phone call a day before delivery. Emails of planting guidelines and felt very confident with my order and of your company, My tree arrived today, very healthy and good condition but about 2/3ft smaller than I had expected. Nothing like the picture of tree I ordered. True , it didn’t state a height when ordering tree but I went by the photo you advertised of a woman standing next to the tree and give me the impression is was around 6/7 ft that’s why I paid a little more as needed the height to give me screening over my wall. Maybe next year once the tree has grown I will have what I wanted.